spotsaas-logo
Get Listed

Compare Truly vs Channels

Truly - Call Center Software
Get Quote
Get Quote
Channels - Contact Center Operations Software
Get Quote
Get Quote

Overview

Description

Truly is real-time customer engagement software. Its architecture gives you the speed and capacity to serve thousands of customers, while delivering a consistent, consumer-grade experience. ... Read More

Channels is revolutionizing the contact center with a suite of workforce management and customer engagement products designed to improve operational and customer service excellence. ... Read More

Entry Level Pricing
  • Starts from $55 , Billed Yearly
  • Starts from $15 , Billed Yearly
Free Trial Availability
  • Free Trial available
Spotsaas Score

8.9/10

Not Available

User Ratings

4.5

(14)
Get Quote
Get Quote

Features

Total Features

10 Features

0 Features

Unique Features

    No features

    Get Quote
    Get Quote

    Pricing

    Pricing Option
        Starting From
        • $55 , Billed Yearly
        • $15 , Billed Yearly
        Pricing Plans
        • Growth

          • Up to 10 Users

          • CRM Integrations

          • Desktop & Mobile Apps (Mac, Windows, Chrome, iOS, Android)

          Show more +

        • Enterprise

          • International Numbers & Calling

          • Call Transcription

          • Premium Deskphone & Conference Room Integration

          Show more +

        • LITE

          • Free incoming calls

          • Free phone number

          • 2 call distribution rules

          Show more +

        • BASIC

          • Free incoming calls

          • Free phone number

          • All call distribution rules

          Show more +

        • PRO

          • Free incoming calls

          • Free phone number

          • All call distribution rules

          Show more +

        Other Details

        Organization Types supported
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        Platforms Supported
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Mac
        • Installed - Windows
        • Browser Based (Cloud)
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Mac
        • Installed - Windows
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Available
        Get Quote
        Get Quote

        User Reviews

        User Ratings
        Rating Distribution

        Excellent

        114

        Very Good

        26

        Good

        6

        Poor

        4

        Terible

        0

        Excellent

        10

        Very Good

        4

        Good

        0

        Poor

        0

        Terible

        0

        Expert's Review generated by AI

        Truly stands out as a reliable and intuitive tool for call management and integration with CRM systems like Salesforce. Users appreciate its ease of use, seamless integration, and the convenience ...Read more

        No Expert ai Review available for the product

        Pros and Cons
        • Reliable metadata flow to CRM, enhancing efficiency.

        • Desktop and mobile app availability for on-the-go usage.

        • Easy dialing feature and user-friendly interface for seamless calls.

        • Strong integration with Salesforce for efficient workflow and tracking.

        • Intimidating richness of features for new users without adequate support.

        • Limited customization options and marketplace for advanced functionalities.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        No Integration information available.

        Customers

        Customers
        Uber

        Uber

        wework

        wework

        Wix

        Wix

        No Customers information available.

        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Yes, both Truly and Channels offer a Free Trial.

        Truly is designed for Large Enterprises, Medium Business and Small Business.

        Channels is designed for Large Enterprises, Medium Business and Small Business.

        Pricing for Truly Starts at $55/User/Month when Billed Yearly whereas for Channels Starts at $15/User/Month when Billed Yearly.

        Some top alternatives to Truly includes Nextiva, FIVE CRM, Calabrio One, CallTools, Call Center Studio, TelebuHub, ImagineSales, TeleCapture, Aircall, My Hotline and Tracking Sales Calls.

        Some top alternatives to Channels includes HoduCC, ChaseData, Call Center Studio, Dialpad Contact Center, VCC Live, Callision, ice Contact Center, Vonage Contact Center, RingCentral Contact Center and CloudCall.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].