NEWJoin 1M+ SaaS Professionals|Get Weekly Insights, Trends & Expert PicksSubscribe Free →

Spotsaas logo

Tripleseat vs Bigin by Zoho CRM Comparison

Last updated:

Tripleseat

4.3(287 reviews)

Starting at Contact for pricing

  • Medium Business
  • Small Business

Tripleseat is a web-based platform that helps restaurants, hotels, and unique venues to increase their sales and automate the booking process. The solution simplifies contact management with CRM tools, customizable forms…

Bigin by Zoho CRM

4.3(119 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…

Tripleseat vs Bigin by Zoho CRM — at a glance

FeatureTripleseatBigin by Zoho CRM
Rating4.3 / 54.3 / 5
Reviews287119
Starting priceContact for pricing$7 /User/Month
Free trial No Yes
Free version No No
Best forMedium Business, Small BusinessSmall Business
CategoryCRM SoftwareCRM Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modesBusiness Hours, OnlineBusiness Hours, Online
CertificationsSOC 2
Data residencyUSGlobal

Key differences between Tripleseat and Bigin by Zoho CRM

  • Pricing: Bigin by Zoho CRM starts at $7 /User/Month. Tripleseat pricing is not publicly listed.
  • Free trial: Bigin by Zoho CRM offers a free trial; Tripleseat does not.
  • Target audience: Tripleseat is built for Medium Business and Small Business, while Bigin by Zoho CRM targets Small Business.
  • Deployment: Tripleseat supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Bigin by Zoho CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Tripleseat vs Bigin by Zoho CRM — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Tripleseat - CRM Software
Talk to an expert
Talk to an expert

*sponsored

Biggest differences

Start here before you go deeper into features.

Tripleseat

Best for

Medium Business, Small Business

Bigin by Zoho CRM

Best for

Small Business

Tripleseat typically suits Medium Business and Small Business. Bigin by Zoho CRM tends to fit Small Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Tripleseat is a web-based platform that helps restaurants, hotels, and unique venues to increase their sales and automate the booking process. The solution simplifies contact management ... Read More about Tripleseat

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Not Available
  • Starts from $7 , Billed Yearly

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

8.2/10

9.0/10

User Ratings

Based on verified Spotsaas reviews
Get pricing help

Software Demo

Demo

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do Tripleseat and Bigin by Zoho CRM Compare on Features?

Total Features

5 Features

10 Features

Unique Features

No unique features

No unique features

Get Quote

Compare Tripleseat and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • Not Available
      • $7 , Billed Yearly

      Pricing Plans

      • Not Available
      • Free

        • Single Pipeline

        • 500 Records

        • Instant Workflows (3)

        Show more +

      • Express

        • Includes features of Free plan, plus

        • Team Pipelines (3)

        • 50,000 Records

        Show more +

      • Premier

        • Includes features of Express Edition plan. plus

        • Team Pipelines (5)

        • 100,000 Records

        Show more +

      Pricing Page

      Pricing information not available

      Bigin by Zoho CRM pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      Data Encryption

      ✓ Yes

      Data Residency

      🇺🇸 US
      🌐 Global

      Tripleseat User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      229

      80

      21

      0

      0

      204

      66

      7

      1

      1

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is positive across 330 reviews, with strong overall satisfaction.

      What buyers like

      • User-friendly interface that simplifies event management tasks, even for non-technical users.
      • Reduces administrative workload through automation, enabling efficient organization of events, client communication, and tracking.
      • Integrated tools like lead management, reporting, proposals, contracts, and invoices in one cohesive platform.

      Common complaints

      • Email communication issues, with messages sometimes landing in spam or being confusing for clients.
      • Limited customization or problematic features, such as saving contacts across accounts and data-driven reporting capabilities.
      • Complexities in less-used features like building templates, BEOs (Banquet Event Orders), and some menu items being non-intuitive to navigate.

      Buyer sentiment

      Buyer sentiment is positive across 279 reviews, with strong overall satisfaction.

      What buyers like

      • Simple, intuitive design with a short learning curve, making it easy to use and implement, even for non-technical users.
      • Affordable pricing tailored for startups and small businesses, offering great value for core CRM functionalities.
      • Effective pipeline management and workflow automation, enabling businesses to streamline sales processes.

      Common complaints

      • Limited integrations with third-party tools (e.g., social media apps, direct LinkedIn or Facebook ad imports), making data syncing challenging.
      • Lack of advanced features and scalability, restricting use for larger enterprises or complex workflows.
      • Inconsistent customer support with restricted availability, affecting issue resolution during critical times.

      Pros and Cons

      • Automates the booking process for efficiency.

      • Comprehensive contact management enhances organization.

      • PCI compliance ensures secure transactions.

      • Limited to hospitality applications.

      • Complexity may deter new users.

      • Real-time updates keep teams informed.

      • Integration with email and calendar enhances productivity.

      • User-friendly interface simplifies navigation.

      • Customization options may not meet all needs.

      • New users may find the interface complex.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      Spin

      Spin

      Tao Group Hospitality

      Tao Group Hospitality

      Bouchon

      Bouchon

      Antech Microsystem Pvt.Ltd

      Antech Microsystem Pvt.Ltd

      Investacc

      Investacc

      Hire

      Hire

      Media and Screenshots

      Screenshots

      No screenshots available.

      Bigin by Zoho CRM screenshot

      1 Screenshots

      Videos

      video-0

      1 Videos

      video-0

      2 Videos

      Top Alternatives to Tripleseat and Bigin by Zoho CRM in 2026

      Expand your shortlist

      Add another option to compare side by side

      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Tripleseat or Bigin by Zoho CRM?
      Tripleseat and Bigin by Zoho CRM are closely matched with equal user ratings of 4.3. The right choice depends on your team size, budget, and specific CRM Software needs.
      Do Tripleseat and Bigin by Zoho CRM offer a free trial?
      Bigin by Zoho CRM offers a free trial. Tripleseat does not.
      What is the starting price of Tripleseat vs Bigin by Zoho CRM?
      Tripleseat starts at Contact for pricing. Bigin by Zoho CRM starts at $7 /User/Month.
      What are the top alternatives to Tripleseat?
      Top alternatives to Tripleseat include Bigin by Zoho CRM, Planning Pod, SimpleCRM, CRM.me, PlanPlus Online.
      What are the top alternatives to Bigin by Zoho CRM?
      Top alternatives to Bigin by Zoho CRM include ClickUp, Zoho CRM, Freshsales, Salesforce, Funnel CRM.

      Grow your pipeline with buyers who are already looking for you

      254,000+ buyers use Spotsaas every month to evaluate and shortlist software. Get in front of them — for free, or with a managed growth plan built around your category.