NEWJoin 1M+ SaaS Professionals|Get Weekly Insights, Trends & Expert PicksSubscribe Free →

Spotsaas logo

Tripleseat vs CRM.me vs Bigin by Zoho CRM Comparison

Last updated:

Tripleseat

4.3(287 reviews)

Starting at Contact for pricing

  • Medium Business
  • Small Business

Tripleseat is a web-based platform that helps restaurants, hotels, and unique venues to increase their sales and automate the booking process. The solution simplifies contact management with CRM tools, customizable forms…

CRM.me

Starting at $35 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

CRM.me is the easy, powerful web-based management tool for all your customer relationships. CRM.me lets you to add, update and share information about your customers with ease. Each customer has their own page that is cu…

Bigin by Zoho CRM

4.3(119 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…

Tripleseat leads on user satisfaction with a 4.3-star rating across 287 reviews.

Tripleseat vs CRM.me vs Bigin by Zoho CRM — at a glance

FeatureTripleseatCRM.meBigin by Zoho CRM
Rating4.3 / 54.3 / 5
Reviews287119
Starting priceContact for pricing$35 /User/Month$7 /User/Month
Free trial No Yes Yes
Free version No No No
Best forMedium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessSmall Business
CategoryCRM SoftwareCRM SoftwareCRM Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailableAvailable
Support modesBusiness Hours, OnlineOnlineBusiness Hours, Online
CertificationsSOC 2
Data residencyUSUSGlobal

Key differences between Tripleseat and CRM.me

  • Pricing: CRM.me starts at $35 /User/Month. Tripleseat pricing is not publicly listed.
  • Free trial: CRM.me offers a free trial; Tripleseat does not.
  • Target audience: Tripleseat is built for Medium Business and Small Business, while CRM.me targets Large Enterprises and Medium Business.
  • Deployment: Tripleseat supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; CRM.me supports SaaS/Web/Cloud.

Compare Tripleseat vs CRM.me vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Tripleseat - CRM Software
Talk to an expert
Talk to an expert
CRM.me - CRM Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

Tripleseat

Best for

Medium Business, Small Business

CRM.me

Best for

Large Enterprises, Medium Business, Small Business

Bigin by Zoho CRM

Best for

Small Business

Tripleseat typically suits Medium Business and Small Business. CRM.me tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Tripleseat is a web-based platform that helps restaurants, hotels, and unique venues to increase their sales and automate the booking process. The solution simplifies contact management ... Read More about Tripleseat

CRM.me is the easy, powerful web-based management tool for all your customer relationships. CRM.me lets you to add, update and share information about your customers with ease. Each ... Read More about CRM.me

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Not Available
  • Starts from $35
  • Starts from $7 , Billed Yearly

Free Trial Availability

  • No free trial
  • Free Trial available

Spotsaas Score

What's this? ↗

8.2/10

7.9/10

9.0/10

User Ratings

Based on verified Spotsaas reviews
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

CRM.me has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do Tripleseat, CRM.me and Bigin by Zoho CRM Compare on Features?

Total Features

5 Features

7 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Tripleseat, CRM.me and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • Not Available
        • $35
        • $7 , Billed Yearly

        Pricing Plans

        • Not Available
        • Not Available
        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        Pricing information not available

        CRM.me pricing
        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes

        HIPAA

        ✗ No
        ✗ No

        Data Encryption

        ✓ Yes

        Data Residency

        🇺🇸 US
        🇺🇸 US

        Tripleseat vs CRM.me User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        229

        80

        21

        0

        0

        20

        3

        1

        0

        0

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is positive across 330 reviews, with strong overall satisfaction.

        What buyers like

        • User-friendly interface that simplifies event management tasks, even for non-technical users.
        • Reduces administrative workload through automation, enabling efficient organization of events, client communication, and tracking.
        • Integrated tools like lead management, reporting, proposals, contracts, and invoices in one cohesive platform.

        Common complaints

        • Email communication issues, with messages sometimes landing in spam or being confusing for clients.
        • Limited customization or problematic features, such as saving contacts across accounts and data-driven reporting capabilities.
        • Complexities in less-used features like building templates, BEOs (Banquet Event Orders), and some menu items being non-intuitive to navigate.

        What buyers like

        • Easy to use
        • Web-based access
        • Customizable customer pages

        Common complaints

        • Limited advanced features
        • May lack offline access
        • Integration options may be restricted

        Buyer sentiment

        Buyer sentiment is positive across 279 reviews, with strong overall satisfaction.

        What buyers like

        • Simple, intuitive design with a short learning curve, making it easy to use and implement, even for non-technical users.
        • Affordable pricing tailored for startups and small businesses, offering great value for core CRM functionalities.
        • Effective pipeline management and workflow automation, enabling businesses to streamline sales processes.

        Common complaints

        • Limited integrations with third-party tools (e.g., social media apps, direct LinkedIn or Facebook ad imports), making data syncing challenging.
        • Lack of advanced features and scalability, restricting use for larger enterprises or complex workflows.
        • Inconsistent customer support with restricted availability, affecting issue resolution during critical times.

        Pros and Cons

        • Automates the booking process for efficiency.

        • Comprehensive contact management enhances organization.

        • PCI compliance ensures secure transactions.

        • Limited to hospitality applications.

        • Complexity may deter new users.

        • User-friendly design facilitates quick onboarding.

        • Customization allows businesses to tailor customer pages.

        • Web-based access enhances collaboration among teams.

        • Limited offline functionality may hinder access.

        • Advanced features may be lacking for larger teams.

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        Spin

        Spin

        Tao Group Hospitality

        Tao Group Hospitality

        Bouchon

        Bouchon

        No Customers information available.

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        No screenshots available.

        CRM.me screenshot

        2 Screenshots

        Videos

        video-0

        1 Videos

        No videos available.

        Expand your shortlist

        Add another option to compare side by side

        Search by product name to compare pricing, fit, and buyer feedback in one view.

        Compare similar software options

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Tripleseat or CRM.me?
        Tripleseat edges out the other on user ratings (4.3 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Tripleseat and CRM.me offer a free trial?
        CRM.me offers a free trial. Tripleseat does not.
        What is the starting price of Tripleseat vs CRM.me?
        Tripleseat starts at Contact for pricing. CRM.me starts at $35 /User/Month.
        What are the top alternatives to Tripleseat?
        Top alternatives to Tripleseat include Bigin by Zoho CRM, Planning Pod, SimpleCRM, CRM.me, PlanPlus Online.
        What are the top alternatives to CRM.me?
        Top alternatives to CRM.me include Bigin by Zoho CRM, ClickUp, Zoho CRM, Salesforce, Thryv.

        Grow your pipeline with buyers who are already looking for you

        254,000+ buyers use Spotsaas every month to evaluate and shortlist software. Get in front of them — for free, or with a managed growth plan built around your category.