Track-It vs itemit Comparison
Track-It
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Enhance your help desk and IT asset management operations with Track-It - the ultimate solution for small to medium-sized businesses. Trusted by over 50,000 customer sites worldwide, Track-It goes beyond just being a hel…
itemit
Starting at $1,299 /Year
- Free Trial
- Freelancers / Consultants
- Medium Business
Introducing Itemit - the all-in-one asset management software that allows you to effortlessly track and manage your business's critical tools and equipment. No matter where you are or whether you're online or offline, It…
Track-It leads on user satisfaction with a 4.0-star rating across 91 reviews.
Track-It vs itemit — at a glance
| Feature | Track-It | itemit |
|---|---|---|
| Rating | 4.0 / 5 | — |
| Reviews | 91 | — |
| Starting price | Contact for pricing | $1,299 /Year |
| Free trial | No | Yes |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Freelancers / Consultants, Medium Business, Small Business |
| Category | Service Desk Software | Asset Tracking Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | — | — |
| Support modes | 24/7 (Live rep), Online | Business Hours, Online |
| Certifications | — | GDPR |
| Data residency | US | US |
Key differences between Track-It and itemit
- Pricing: itemit starts at $1,299 /Year. Track-It pricing is not publicly listed.
- Free trial: itemit offers a free trial; Track-It does not.
- Target audience: Track-It is built for Large Enterprises and Medium Business, while itemit targets Freelancers / Consultants and Medium Business.
- Deployment: Track-It supports SaaS/Web/Cloud; itemit supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Track-It vs itemit — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Service Desk Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Biggest differences
Start here before you go deeper into features.
Large Enterprises, Medium Business, Small Business
Best for real-time, mobile-friendly asset tracking with QR and RFID support.
- You need offline access to asset location and maintenance data.
- You want integrated QR and RFID scanning for asset identification.
- You require centralized management of tools and equipment records.
- You need detailed user reviews or ratings to inform your decision.
- You require advanced analytics or integrations not mentioned in the product data.
Track-It typically suits Large Enterprises and Medium Business. itemit tends to fit Freelancers / Consultants and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Enhance your help desk and IT asset management operations with Track-It - the ultimate solution for small to medium-sized businesses. Trusted by over 50,000 customer sites worldwide, ... Read More about Track-It | Introducing Itemit - the all-in-one asset management software that allows you to effortlessly track and manage your business's critical tools and equipment. No matter where you are or ... Read More about itemit |
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Entry Level Pricing |
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Free Trial Availability |
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User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | 50 to 500 employees | — |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
- Enhanced Visibility: Track-It provides real-time insights into project progress and resource allocation, allowing you to make informed decisions that drive efficiency and success.
- Streamlined Workflow: With its intuitive interface, both managers and team members can easily navigate tasks, reducing onboarding time and ensuring everyone is on the same page.
- Improved Accountability: By assigning tasks and tracking their completion, Track-It fosters a culture of responsibility within your team, helping to elevate performance across the board.
No key benefits available yet.
Best fit
Reasons buyers look elsewhere
- Users may seek alternatives to Track-It due to its limited integration capabilities with other software systems, hindering seamless workflows and data sharing across platforms essential for modern IT environments.
- Some organizations find Track-It’s user interface outdated and less intuitive, prompting the need for more modern solutions that enhance user experience and streamline navigation for quicker task completion.
- Companies experiencing rapid growth might look for alternatives that offer scalability and flexibility, as Track-It may not accommodate increasing demands or adapt to evolving organizational needs effectively.
No alternatives guidance available yet.
Software Demo
Demo |
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Compare Track-It and itemit on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Starting From |
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Pricing Plans |
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Pricing Page | Pricing information not available |  |
Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
HIPAA | — | ✗ No |
|---|---|---|
GDPR | — | ✓ Yes |
Data Encryption | — | ✓ Yes |
Data Residency | 🇺🇸 US | 🇺🇸 US |
Track-It User Reviews & Rating Comparison
User Ratings | No reviews available for the product | |
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Rating Distribution | No reviews available for this product | |
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyer sentiment is positive across 101 reviews, with strong overall satisfaction. What buyers like
Common complaints
| No expert review available for this product |
Pros and Cons |
| No pros or cons available for this product |
Positive Reviews | No reviews available for the product | No reviews available for the product |
Media and Screenshots
Videos |  1 Videos |  1 Videos |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Track-It or itemit?
- Track-It edges out the other on user ratings (4.0 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Track-It and itemit offer a free trial?
- itemit offers a free trial. Track-It does not.
- What is the starting price of Track-It vs itemit?
- Track-It starts at Contact for pricing. itemit starts at $1,299 /Year.
- What are the top alternatives to Track-It?
- Top alternatives to Track-It include Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Mint Service Desk.
- What are the top alternatives to itemit?
- Top alternatives to itemit include AssetCloud, Snipe-IT, ITM IT Asset Management, Track-It, Intellitrack.