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Thryv vs Nimble vs Bigin by Zoho CRM Comparison

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Thryv

4.2(201 reviews)

Starting at Contact for pricing

  • Medium Business
  • Small Business

Thryv is a web-based customer relationship management (CRM) software, which is the most effective tool for organizing your contacts, leads and marketing campaigns. This program allows to create users individually or crea…

Nimble

4.6(2,724 reviews)

Starting at $24.90 /User/Month

  • Free Trial
  • Freelancers
  • Medium Business

Nimble provides an easy to use platform for managing and supporting sales, service and marketing activities all within a single system. With Nimble, you can quickly close deal follow-ups that were initiated outside of yo…

Bigin by Zoho CRM

4.3(119 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…

Nimble leads on user satisfaction with a 4.6-star rating across 2,724 reviews.

Thryv vs Nimble vs Bigin by Zoho CRM — at a glance

FeatureThryvNimbleBigin by Zoho CRM
Rating4.2 / 54.6 / 54.3 / 5
Reviews2012,724119
Starting priceContact for pricing$24.90 /User/Month$7 /User/Month
Free trial No Yes Yes
Free version No No No
Best forMedium Business, Small BusinessFreelancers, Medium Business, Small BusinessSmall Business
CategoryCRM SoftwareCRM SoftwareCRM Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailableAvailable
Support modes24/7 (Live rep), Business Hours, OnlineBusiness Hours, OnlineBusiness Hours, Online
CertificationsSOC 2, GDPR
Data residencyUSGlobal

Key differences between Thryv and Nimble

  • Pricing: Nimble starts at $24.90 /User/Month. Thryv pricing is not publicly listed.
  • Free trial: Nimble offers a free trial; Thryv does not.
  • Target audience: Thryv is built for Medium Business and Small Business, while Nimble targets Freelancers and Medium Business.
  • User satisfaction: Nimble scores higher with a 4.6-star average.
  • Deployment: Thryv supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Nimble supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare Thryv vs Nimble vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Thryv - CRM Software
Talk to an expert
Talk to an expert
Nimble - CRM Software
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Talk to an expert

Biggest differences

Start here before you go deeper into features.

Thryv

Best all-in-one CRM for small businesses needing simple, integrated marketing tools.

Choose if
  • You run a small business with 1-100 employees needing streamlined CRM and marketing.
  • You want an easy-to-use platform combining CRM, scheduling, marketing, and website management.
  • You value responsive, knowledgeable customer support available 24/7 for quick issue resolution.
Consider alternatives if
  • Your business requires advanced paid advertising tracking and detailed marketing analytics.
  • You are a large enterprise with complex CRM needs beyond a simple, streamlined workflow.

Nimble

Best for

Freelancers, Medium Business, Small Business

Bigin by Zoho CRM

Best for

Small Business

Thryv typically suits Medium Business and Small Business. Nimble tends to fit Freelancers and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Thryv is a web-based customer relationship management (CRM) software, which is the most effective tool for organizing your contacts, leads and marketing campaigns. This program allows to ... Read More about Thryv

Nimble provides an easy to use platform for managing and supporting sales, service and marketing activities all within a single system. With Nimble, you can quickly close deal follow-ups ... Read More about Nimble

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Not Available
  • Starts from $24.90 , Billed Yearly
  • Starts from $7 , Billed Yearly

Free Trial Availability

  • No free trial
  • Free Trial available

Spotsaas Score

What's this? ↗

9.3/10

9.3/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

1-50 employees51-100 employees
50 to 500 employees
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Thryv

  • Streamlined Client Management: Thryv allows you to effortlessly manage client relationships, ensuring that important details are at your fingertips. You’ll appreciate how easy it is to track interactions and maintain communication history.
  • Automated Marketing Solutions: With built-in marketing tools, you can create and schedule campaigns to engage clients effectively. Imagine reaching out to your audience without the manual hassle—Thryv makes this a reality.
  • Robust Scheduling Features: Say goodbye to double bookings and missed appointments. Thryv’s intuitive scheduling system helps both you and your clients find suitable times effortlessly, enhancing overall satisfaction.

Nimble

  • Streamlined Collaboration: With Nimble, we can enhance team communication by centralizing contact information and interactions in one intuitive platform, ensuring everyone stays on the same page and reducing the risk of miscommunication.
  • Intelligent Insights: Nimble’s smart technology analyzes our relationships and engagement patterns, providing us with actionable insights that help us prioritize our outreach and strengthen our connections effectively.
  • Time Efficiency: By automating routine tasks such as data entry and follow-ups, Nimble allows us to focus on what truly matters—building relationships and driving our business forward.
Best fit

Best fit

Thryv

  • 1 to 100 employees
  • Small Business Services, Local Marketing, Professional Services, and Home Services
  • Business Owners, Marketing Managers, Customer Service Representatives, and Operations Managers

Nimble

  • 50 to 500 employees
  • Sales Automation, SaaS, Consulting, and Revtech
  • Sales Managers, Account Executives, Business Development Representatives, and CRM Administrators
Watchouts

Reasons buyers look elsewhere

Thryv

  • Users may seek alternatives to Thryv if they require more industry-specific features tailored to niche markets, as some businesses need specialized tools that Thryv may not offer.
  • Budget constraints could lead users to explore more cost-effective solutions, especially small businesses looking for essential functionalities without the additional costs associated with Thryv's comprehensive offerings.
  • Businesses that prioritize user interface and experience might consider alternatives if they find Thryv's platform less intuitive or difficult to navigate compared to other user-friendly options available in the market.

Nimble

  • Users may seek alternatives if they require more advanced CRM features that Nimble lacks, such as extensive automation tools or deeper analytics capabilities for enhanced data-driven decision-making.
  • Businesses with larger teams might find Nimble's pricing structure less cost-effective compared to other solutions that offer more comprehensive user management and collaboration features suited for larger organizations.
  • Those who prioritize integration with specific third-party applications may explore alternatives, especially if Nimble's current integrations do not align with their existing tech stack or workflow requirements.

Software Demo

Demo

Need a second opinion?

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Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do Thryv, Nimble and Bigin by Zoho CRM Compare on Features?

Total Features

9 Features

10 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Thryv, Nimble and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • Not Available
        • $24.90 , Billed Yearly
        • $7 , Billed Yearly

        Pricing Plans

        • Not Available
        • Nimble Business

          • Unified Message Inbox

          • Contact Management

          • Calendar Sync

          Show more +

        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        Thryv pricing
        Nimble pricing
        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes

        HIPAA

        ✗ No

        GDPR

        ✓ Yes

        Single Sign-On (SSO)

        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes

        Data Encryption

        ✓ Yes

        Audit Logs

        ✓ Yes

        Data Residency

        🇺🇸 US

        Thryv vs Nimble User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        309

        23

        3

        2

        2

        238

        51

        4

        1

        2

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Overall positive sentiment highlights ease of use and excellent customer support, with some concerns about advertising features and support complexity.

        What buyers like

        • Ease of use
        • Customer support
        • Workflow improvement

        Common complaints

        • Advertising tracking limitations
        • Support complexity

        Buyer sentiment

        Buyer sentiment is very strong across 296 reviews, with consistently positive feedback.

        What buyers like

        • Strong social media integration, enabling users to engage with contacts across networks and enrich profiles with ease.
        • Intuitive and user-friendly interface, praised for its simplicity, organization, and ease of setup.
        • Excellent contact management system with tagging and categorization for quick sorting and organization of leads and contacts.

        Common complaints

        • Limited integration with certain external tools or apps, which could constrain advanced usage for highly specialized needs.
        • Learning curve for novices, as setting up workflows and configuring features initially can be tricky for some users.
        • Mobile experience is functional but not as refined compared to desktop, with some limitations in usability.

        Buyer sentiment

        Buyer sentiment is positive across 279 reviews, with strong overall satisfaction.

        What buyers like

        • Simple, intuitive design with a short learning curve, making it easy to use and implement, even for non-technical users.
        • Affordable pricing tailored for startups and small businesses, offering great value for core CRM functionalities.
        • Effective pipeline management and workflow automation, enabling businesses to streamline sales processes.

        Common complaints

        • Limited integrations with third-party tools (e.g., social media apps, direct LinkedIn or Facebook ad imports), making data syncing challenging.
        • Lack of advanced features and scalability, restricting use for larger enterprises or complex workflows.
        • Inconsistent customer support with restricted availability, affecting issue resolution during critical times.

        Pros and Cons

        • Exceptional and responsive customer service with knowledgeable support

        • User-friendly interface enabling easy management of CRM, marketing, and scheduling

        • Comprehensive 24/7 support ensuring quick issue resolution

        • Inadequate or unreliable tracking for paid advertising campaigns

        • Layered support structure can cause frustration when resolving complex issues

        • Strong social media integration, enabling users to engage with contacts across networks and enrich profiles with ease.

        • Intuitive and user-friendly interface, praised for its simplicity, organization, and ease of setup.

        • Excellent contact management system with tagging and categorization for quick sorting and organization of leads and contacts.

        • Limited integration with certain external tools or apps, which could constrain advanced usage for highly specialized needs.

        • Learning curve for novices, as setting up workflows and configuring features initially can be tricky for some users.

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        Eric Guel Photography

        Eric Guel Photography

        Green Tech Cleaning

        Green Tech Cleaning

        Hair by Sierra

        Hair by Sierra

        sell more now

        sell more now

        Adroit

        Adroit

        The Digital Gal

        The Digital Gal

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        Automated Campaigns

        5 Screenshots

        Contact Record

        3 Screenshots

        Videos

        video-0

        4 Videos

        video-0

        4 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Thryv or Nimble?
        Nimble edges out the other on user ratings (4.6 vs 4.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Thryv and Nimble offer a free trial?
        Nimble offers a free trial. Thryv does not.
        What is the starting price of Thryv vs Nimble?
        Thryv starts at Contact for pricing. Nimble starts at $24.90 /User/Month.
        What are the top alternatives to Thryv?
        Top alternatives to Thryv include Bigin by Zoho CRM, Salesforce, HubSpot CRM, Keap, SalesCRM.
        What are the top alternatives to Nimble?
        Top alternatives to Nimble include Bigin by Zoho CRM, ClickUp, Zoho CRM, Agile CRM, Teamwork CRM.

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