Thryv vs Dex vs Bigin by Zoho CRM Comparison
Thryv
Starting at Contact for pricing
- Medium Business
- Small Business
Thryv is a web-based customer relationship management (CRM) software, which is the most effective tool for organizing your contacts, leads and marketing campaigns. This program allows to create users individually or crea…
Dex
Starting at $12 /Month
- Large Enterprises
- Medium Business
Dex is an indispensable CRM platform that helps users build strong relationships and facilitates consistent communication with their contacts. Its functions, such as notifications and reminders, help users stay in touch…
Bigin by Zoho CRM
Starting at $7 /User/Month
- Free Trial
- Small Business
Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…
Thryv leads on user satisfaction with a 4.2-star rating across 201 reviews.
Thryv vs Dex vs Bigin by Zoho CRM — at a glance
| Feature | Thryv | Dex | Bigin by Zoho CRM |
|---|---|---|---|
| Rating | 4.2 / 5 | — | 4.3 / 5 |
| Reviews | 201 | — | 119 |
| Starting price | Contact for pricing | $12 /Month | $7 /User/Month |
| Free trial | No | No | Yes |
| Free version | No | No | No |
| Best for | Medium Business, Small Business | Large Enterprises, Medium Business, Small Business | Small Business |
| Category | CRM Software | CRM Software | CRM Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | — | Available |
| Support modes | 24/7 (Live rep), Business Hours, Online | 24/7 (Live rep), Online | Business Hours, Online |
| Certifications | SOC 2, GDPR | — | — |
| Data residency | US | US | Global |
Key differences between Thryv and Dex
- Pricing: Dex starts at $12 /Month. Thryv pricing is not publicly listed.
- Target audience: Thryv is built for Medium Business and Small Business, while Dex targets Large Enterprises and Medium Business.
- Deployment: Thryv supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Dex supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Compare Thryv vs Dex vs Bigin by Zoho CRM — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Biggest differences
Start here before you go deeper into features.
Best all-in-one CRM for small businesses needing simple, integrated marketing tools.
- You run a small business with 1-100 employees needing streamlined CRM and marketing.
- You want an easy-to-use platform combining CRM, scheduling, marketing, and website management.
- You value responsive, knowledgeable customer support available 24/7 for quick issue resolution.
- Your business requires advanced paid advertising tracking and detailed marketing analytics.
- You are a large enterprise with complex CRM needs beyond a simple, streamlined workflow.
Large Enterprises, Medium Business, Small Business
Small Business
Thryv typically suits Medium Business and Small Business. Dex tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Thryv is a web-based customer relationship management (CRM) software, which is the most effective tool for organizing your contacts, leads and marketing campaigns. This program allows to ... Read More about Thryv | Dex is an indispensable CRM platform that helps users build strong relationships and facilitates consistent communication with their contacts. Its functions, such as notifications and ... Read More about Dex | Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM |
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Entry Level Pricing |
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Free Trial Availability |
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Spotsaas ScoreWhat's this? ↗ | 9.3/10 | 7.7/10 | 9.0/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | 1-50 employees51-100 employees | — | — |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
- Streamlined Client Management: Thryv allows you to effortlessly manage client relationships, ensuring that important details are at your fingertips. You’ll appreciate how easy it is to track interactions and maintain communication history.
- Automated Marketing Solutions: With built-in marketing tools, you can create and schedule campaigns to engage clients effectively. Imagine reaching out to your audience without the manual hassle—Thryv makes this a reality.
- Robust Scheduling Features: Say goodbye to double bookings and missed appointments. Thryv’s intuitive scheduling system helps both you and your clients find suitable times effortlessly, enhancing overall satisfaction.
No key benefits available yet.
No key benefits available yet.
Best fit
- 1 to 100 employees
- Small Business Services, Local Marketing, Professional Services, and Home Services
- Business Owners, Marketing Managers, Customer Service Representatives, and Operations Managers
No best-fit guidance available yet.
No best-fit guidance available yet.
Reasons buyers look elsewhere
- Users may seek alternatives to Thryv if they require more industry-specific features tailored to niche markets, as some businesses need specialized tools that Thryv may not offer.
- Budget constraints could lead users to explore more cost-effective solutions, especially small businesses looking for essential functionalities without the additional costs associated with Thryv's comprehensive offerings.
- Businesses that prioritize user interface and experience might consider alternatives if they find Thryv's platform less intuitive or difficult to navigate compared to other user-friendly options available in the market.
No alternatives guidance available yet.
No alternatives guidance available yet.
Software Demo
Demo |
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Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.
How do Thryv, Dex and Bigin by Zoho CRM Compare on Features?
Total Features | 9 Features | 11 Features | 10 Features |
|---|---|---|---|
Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Thryv, Dex and Bigin by Zoho CRM on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
Organization Types supported |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | — |
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HIPAA | ✗ No | ✗ No |
GDPR | ✓ Yes | — |
Single Sign-On (SSO) | ✓ Yes | — |
Multi-Factor Auth (MFA) | ✓ Yes | — |
Data Encryption | ✓ Yes | — |
Audit Logs | ✓ Yes | — |
Data Residency | 🇺🇸 US | 🇺🇸 US |
Thryv vs Dex User Reviews & Rating Comparison
User Ratings | No reviews available for the product | ||
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Rating Distribution | No reviews available for this product | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall positive sentiment highlights ease of use and excellent customer support, with some concerns about advertising features and support complexity. What buyers like
Common complaints
| What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is positive across 279 reviews, with strong overall satisfaction. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  Eric Guel Photography  Green Tech Cleaning  Hair by Sierra |  Axios  TechCrunch  Combinator |  Antech Microsystem Pvt.Ltd  Investacc  Hire |
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Media and Screenshots
Screenshots |  5 Screenshots | No screenshots available. |
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Videos |  4 Videos |  2 Videos |
Alternatives
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Thryv or Dex?
- Thryv edges out the other on user ratings (4.2 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Thryv and Dex offer a free trial?
- Neither Thryv nor Dex currently lists a free trial.
- What is the starting price of Thryv vs Dex?
- Thryv starts at Contact for pricing. Dex starts at $12 /Month.
- What are the top alternatives to Thryv?
- Top alternatives to Thryv include Bigin by Zoho CRM, Salesforce, HubSpot CRM, Keap, SalesCRM.
- What are the top alternatives to Dex?
- Top alternatives to Dex include Bigin by Zoho CRM, ClickUp, Zoho CRM, Interface 365, Thryv.