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The Layer vs FIVE CRM vs Bigin by Zoho CRM Comparison

Last updated:

The Layer

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

The Layer is the perfect way to help Telecommunications & IT companies achieve their digital transformation. Our cloud-based platform offers a unique combination of specialized software and services, designed to boost re…

FIVE CRM

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

The FIVE CRM is a beautifully designed customer relationship management software that is packaged in a modern & simplistic way. It features multiple integrations, great workflow functionality, and intuitive user experien…

Bigin by Zoho CRM

4.3(119 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…

The Layer vs FIVE CRM vs Bigin by Zoho CRM — at a glance

FeatureThe LayerFIVE CRMBigin by Zoho CRM
Rating4.3 / 5
Reviews119
Starting priceContact for pricingContact for pricing$7 /User/Month
Free trial No Yes Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessSmall Business
CategoryCRM SoftwareCRM SoftwareCRM Software
PlatformsSaaS/Web/CloudSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modesOnlineBusiness Hours, OnlineBusiness Hours, Online
CertificationsSOC 2SOC 2
Data residencyGlobalGlobalGlobal

Key differences between The Layer and FIVE CRM

  • Free trial: FIVE CRM offers a free trial; The Layer does not.
  • Deployment: The Layer supports SaaS/Web/Cloud; FIVE CRM supports SaaS/Web/Cloud.

Compare The Layer vs FIVE CRM vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

The Layer - CRM Software
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Talk to an expert
FIVE CRM - CRM Software
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Talk to an expert

Biggest differences

Start here before you go deeper into features.

The Layer

Best for

Large Enterprises, Medium Business, Small Business

FIVE CRM

Best for

Large Enterprises, Medium Business, Small Business

Bigin by Zoho CRM

Best for

Small Business

The Layer typically suits Large Enterprises and Medium Business. FIVE CRM tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

The Layer is the perfect way to help Telecommunications & IT companies achieve their digital transformation. Our cloud-based platform offers a unique combination of specialized software and ... Read More about The Layer

The FIVE CRM is a beautifully designed customer relationship management software that is packaged in a modern & simplistic way. It features multiple integrations, great workflow ... Read More about FIVE CRM

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Not Available
  • Not Available
  • Starts from $7 , Billed Yearly

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

8.4/10

8.3/10

9.0/10

User Ratings

Based on verified Spotsaas reviews
Get pricing help
Get pricing help

Software Demo

Demo

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How do The Layer, FIVE CRM and Bigin by Zoho CRM Compare on Features?

Total Features

9 Features

8 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare The Layer, FIVE CRM and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • Not Available
        • Not Available
        • $7 , Billed Yearly

        Pricing Plans

        • Not Available
        • Not Available
        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        Pricing information not available

        FIVE CRM pricing
        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Not Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes
        ✓ Yes

        HIPAA

        ✗ No
        ✗ No

        Data Residency

        🌐 Global
        🌐 Global

        The Layer vs FIVE CRM User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        No reviews available for the product

        Rating Distribution

        No reviews available for this product

        23

        7

        0

        0

        0

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        What buyers like

        • The Layer's cloud-based platform allows for easy access from anywhere, enhancing team collaboration and flexibility.
        • The platform is designed to increase revenue, helping businesses grow in the digital landscape.
        • Features focused on customer retention support long-term client relationships.

        Common complaints

        • Implementing the platform might require significant time and resources for optimal configuration.
        • Users may face a learning curve when adapting to its specialized features and functions.

        What buyers like

        • Highly customizable CRM system that adapts easily to specific client needs and campaign areas.
        • Intuitive and straightforward for new users, reducing the learning curve.
        • Excellent customer support with friendly, knowledgeable, and responsive team members who are often praised by name.

        Common complaints

        • Occasional performance lags reported during system usage.
        • Interface for individual email auto-responders could be improved to avoid visual distractions from bulk campaigns.
        • Lack of communication and transparency during system failures or technical issues.

        Buyer sentiment

        Buyer sentiment is positive across 279 reviews, with strong overall satisfaction.

        What buyers like

        • Simple, intuitive design with a short learning curve, making it easy to use and implement, even for non-technical users.
        • Affordable pricing tailored for startups and small businesses, offering great value for core CRM functionalities.
        • Effective pipeline management and workflow automation, enabling businesses to streamline sales processes.

        Common complaints

        • Limited integrations with third-party tools (e.g., social media apps, direct LinkedIn or Facebook ad imports), making data syncing challenging.
        • Lack of advanced features and scalability, restricting use for larger enterprises or complex workflows.
        • Inconsistent customer support with restricted availability, affecting issue resolution during critical times.

        Pros and Cons

        • Tailored solutions for telecom and IT sectors.

        • Focus on revenue growth and customer retention.

        • Cloud-based access enhances flexibility.

        • Limited to specific industries may restrict use.

        • Training may be necessary for effective use.

        • Sleek design enhances user engagement.

        • Intuitive workflows improve productivity.

        • Multiple integrations streamline operations.

        • May not scale well for larger teams.

        • Limited advanced CRM features.

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        No Customers information available.

        Lyreco

        Lyreco

        Pursuit

        Pursuit

        HEG

        HEG

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        No screenshots available.

        FIVE CRM screenshot

        1 Screenshots

        Videos

        video-0

        2 Videos

        video-0

        1 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, The Layer or FIVE CRM?
        The Layer and FIVE CRM are closely matched with equal user ratings of -1.0. The right choice depends on your team size, budget, and specific CRM Software needs.
        Do The Layer and FIVE CRM offer a free trial?
        FIVE CRM offers a free trial. The Layer does not.
        What is the starting price of The Layer vs FIVE CRM?
        The Layer starts at Contact for pricing. FIVE CRM starts at Contact for pricing.
        What are the top alternatives to The Layer?
        Top alternatives to The Layer include Bigin by Zoho CRM, Bitrix24, Vtiger, Claritysoft, SalesCRM.
        What are the top alternatives to FIVE CRM?
        Top alternatives to FIVE CRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.

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