NEWJoin 1M+ SaaS Professionals|Get Weekly Insights, Trends & Expert PicksSubscribe Free →

Spotsaas logo

TeamHeadquarters vs Ivanti Service Manager Comparison

Last updated:

TeamHeadquarters

3.7(6 reviews)

Starting at $20 /User/Month

  • Large Enterprises
  • Medium Business

TeamHeadquarters is the foremost Help Desk Software for Windows computers. It manages tech-support tickets and service requests for companies of all sizes. User will be able to create service requests, track and update i…

Ivanti Service Manager

3.8(386 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

Ivanti Service Manager is a cloud-based ITIL-ready service desk solution that delivers what IT organizations most want out of their service desk—the ability to increase the effectiveness of IT service management teams. I…

Ivanti Service Manager leads on user satisfaction with a 3.8-star rating across 386 reviews.

SpotSaaS Analysis

TeamHeadquartersIvanti Service Manager

The core difference between TeamHeadquarters and Ivanti Service Manager is that TeamHeadquarters has a clear pricing structure at $20, while Ivanti Service Manager does not disclose its pricing. Ideal buyers for TeamHeadquarters are those seeking a straightforward and affordable project management solution, while Ivanti Service Manager may appeal to organizations looking for a more comprehensive service management platform without upfront pricing visibility.

- Affordable project management solution - Clear pricing at $20 - Suitable for teams needing collaboration tools - User-friendly interface - Flexible for various project types - Ideal for budget-conscious buyers

- Comprehensive service management platform - Pricing not disclosed - Suitable for larger organizations - Focus on IT service management - Advanced features for incident management - Ideal for businesses needing extensive service solutions

TeamHeadquarters vs Ivanti Service Manager — at a glance

FeatureTeamHeadquartersIvanti Service Manager
Rating3.7 / 53.8 / 5
Reviews6386
Starting price$20 /User/MonthContact for pricing
Free trial No Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryService Desk SoftwareService Desk Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modesBusiness Hours, OnlineOnline
CertificationsSOC 2
Data residencyUSGlobal

Key differences between TeamHeadquarters and Ivanti Service Manager

  • Pricing: TeamHeadquarters starts at $20 /User/Month. Ivanti Service Manager pricing is not publicly listed.
  • Free trial: Ivanti Service Manager offers a free trial; TeamHeadquarters does not.
  • User satisfaction: Ivanti Service Manager scores higher with a 3.8-star average.
  • Deployment: TeamHeadquarters supports SaaS/Web/Cloud; Ivanti Service Manager supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

TeamHeadquarters vs Ivanti Service Manager — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Service Desk Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

TeamHeadquarters - Service Desk Software
Talk to an expert
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

TeamHeadquarters

Best for

Large Enterprises, Medium Business, Small Business

Ivanti Service Manager

Best for

Large Enterprises, Medium Business, Small Business

TeamHeadquarters typically suits Large Enterprises and Medium Business. Ivanti Service Manager tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

TeamHeadquarters is the foremost Help Desk Software for Windows computers. It manages tech-support tickets and service requests for companies of all sizes. User will be able to create ... Read More about TeamHeadquarters

Ivanti Service Manager is a cloud-based ITIL-ready service desk solution that delivers what IT organizations most want out of their service desk—the ability to increase the effectiveness of ... Read More about Ivanti Service Manager

Entry Level Pricing

  • Starts from $20
  • Not Available

Free Trial Availability

  • No free trial
  • Free Trial available

User Ratings

Based on verified Spotsaas reviews

3.7

(6)
Get pricing help
Get pricing help

Software Demo

Demo

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

Compare TeamHeadquarters and Ivanti Service Manager on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $20
      • Not Available

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      TeamHeadquarters pricing

      Pricing information not available

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      Data Residency

      🇺🇸 US
      🌐 Global

      TeamHeadquarters User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      1

      0

      2

      0

      0

      65

      75

      22

      4

      5

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is mixed to positive across 3 reviews, with clear strengths and a few common watchouts.

      What buyers like

      • Comprehensive ticket management
      • Real-time performance monitoring
      • Windows compatibility

      Common complaints

      • Limited mobile functionality
      • May lack advanced features
      • User interface can be complex

      Buyer sentiment

      Buyer sentiment is mixed to positive across 171 reviews, with clear strengths and a few common watchouts.

      What buyers like

      • ITIL-ready solution
      • Cloud-based flexibility
      • End-to-end service management

      Common complaints

      • Complex setup process
      • Can be overwhelming for small teams
      • Limited customization options

      Pros and Cons

      • Comprehensive ticket management enhances support efficiency.

      • Real-time monitoring provides valuable insights for management.

      • Windows compatibility ensures ease of use for many organizations.

      • Limited mobile access could hinder remote support.

      • Advanced features may be lacking for some users.

      • Seamlessly integrates with existing IT processes and tools.

      • Provides a robust framework for ITIL compliance.

      • Initial setup may require significant time investment.

      • Customization options may be limited for some users.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      No Customers information available.

      Total Wine and More

      Total Wine and More

      SinClair Community College

      SinClair Community College

      AdventistHealth

      AdventistHealth

      Media and Screenshots

      Screenshots

      My Calendar Task Scheduling

      3 Screenshots

      Ivanti Service Manager screenshot

      2 Screenshots

      Videos

      video-0

      4 Videos

      video-0

      2 Videos

      Top Alternatives to TeamHeadquarters and Ivanti Service Manager in 2026

      Expand your shortlist

      Add another option to compare side by side

      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, TeamHeadquarters or Ivanti Service Manager?
      Ivanti Service Manager edges out the other on user ratings (3.8 vs 3.7). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do TeamHeadquarters and Ivanti Service Manager offer a free trial?
      Ivanti Service Manager offers a free trial. TeamHeadquarters does not.
      What is the starting price of TeamHeadquarters vs Ivanti Service Manager?
      TeamHeadquarters starts at $20 /User/Month. Ivanti Service Manager starts at Contact for pricing.
      What are the top alternatives to TeamHeadquarters?
      Top alternatives to TeamHeadquarters include Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Teamwork Desk.
      What are the top alternatives to Ivanti Service Manager?
      Top alternatives to Ivanti Service Manager include Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Vivantio.

      Grow your pipeline with buyers who are already looking for you

      254,000+ buyers use Spotsaas every month to evaluate and shortlist software. Get in front of them — for free, or with a managed growth plan built around your category.