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SyncMate vs Hilos Comparison

Last updated:

SyncMate

Starting at $8.00 per month

  • Free Trial
  • Large Enterprises
  • Small Business

SyncMate ensures that professionals can remain in touch with their clients without compromising effectiveness or convenience. Users can enjoy the convenience of WhatsApp and the sophistication of Hubspot without ever nee…

Hilos

Starting at $199 /month

  • Free Trial
  • Large Enterprises
  • Medium Business

Hilos is a comprehensive platform for the WhatsApp API that enables businesses to profile leads, automate follow-ups, and seamlessly integrate with preferred tools to boost conversion rates. Designed specifically for Wha…

SyncMate vs Hilos — at a glance

FeatureSyncMateHilos
Rating
Reviews
Starting price$8.00 per month$199 /month
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Small Business, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategoryCRM SoftwareChatbots Software
Integrations2+ apps
PlatformsBrowser Based (Cloud)SaaS/Web/Cloud
APIAvailable
Support modesOnlineOnline
Certifications
Data residencyUSGlobal

Key differences between SyncMate and Hilos

  • Pricing: SyncMate starts at $8.00 per month, while Hilos starts at $199 /month.
  • Deployment: SyncMate supports Browser Based (Cloud); Hilos supports SaaS/Web/Cloud.

SyncMate vs Hilos — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

SyncMate
Talk to an expert
Talk to an expert
Hilos - Chatbots Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

SyncMate

Best for

Large Enterprises, Small Business, Medium Business

Hilos

Best for

Large Enterprises, Medium Business, Small Business

SyncMate typically suits Large Enterprises and Small Business. Hilos tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

SyncMate ensures that professionals can remain in touch with their clients without compromising effectiveness or convenience. Users can enjoy the convenience of WhatsApp and the ... Read More about SyncMate

Hilos is a comprehensive platform for the WhatsApp API that enables businesses to profile leads, automate follow-ups, and seamlessly integrate with preferred tools to boost conversion ... Read More about Hilos

Entry Level Pricing

  • Starts from $8.00 , Billed Yearly
  • Starts from $199 , yearly

Free Trial Availability

Best Company Size

10–200 employees
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Hilos

  • Seamless Integration: Connects effortlessly with tools like ActiveCampaign, HubSpot, and Zapier for enhanced workflow.
  • Efficient Sales Follow-ups: Automates follow-up messages, ensuring timely communication with leads.
  • Automated Lead Profiling: Streamlines customer qualification by capturing responses and integrating them into your CRM.
Best fit

Best fit

SyncMate

No best-fit guidance available yet.

Hilos

  • 10–200 employees
  • E-commerce, retail, D2C brands, customer service, and digital marketing.
  • Sales Managers, Customer Support Leads, Marketing Coordinators, and CRM Administrators
Watchouts

Reasons buyers look elsewhere

SyncMate

No alternatives guidance available yet.

Hilos

  • Hilos is centered around WhatsApp, which limits businesses seeking a true omnichannel messaging solution (e.g., email, Instagram, SMS).
  • Users may find Hilos’ analytics and reporting capabilities basic compared to platforms with advanced dashboards and performance metrics.
  • As businesses grow beyond 200+ employees, they might need enterprise-grade features and user management that Hilos currently lacks.

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do SyncMate and Hilos Compare on Features?

Total Features

7 Features

24 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare SyncMate and Hilos on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $8.00 , Billed Yearly
      • $199 , yearly

      Pricing Plans

      • Starter

        $10.00

        per month

        • Single user

        • Unlimited Contacts

        • Unlimited Deals

        Show more +

      • Basic

        $25.00

        per month

        • Maximum 5 users

        • Unlimited Contacts

        • Unlimited Deals

        Show more +

      • Premium

        $45.00

        per month

        • Maximum 30 users

        • Unlimited Contact

        • Unlimited Deals

        Show more +

      • Browse all pricing plans
      • Test

        Free

        • Test all of Hilos

        • including our integrations and API.

        • 1 active contacts

        Show more +

      Pricing Page

      SyncMate pricing
      Hilos pricing

      Other Details

      Organization Types supported

      • Medium Business
      • Small Business
      • Individuals
      • Large Enterprises
      • Freelancers
      • Medium Business
      • Small Business
      • Individuals
      • Large Enterprises
      • Freelancers

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      Data Residency

      🇺🇸 US
      🌐 Global

      SyncMate User Reviews & Rating Comparison

      Spotsaas Editor’s POV generated by AI

      What buyers like

      • Syncs multiple platforms
      • User-friendly
      • Convenient communication

      Common complaints

      • Limited to HubSpot integration
      • May require setup
      • Not suitable for non-HubSpot users

      What buyers like

      • Hilos provides comprehensive WhatsApp API capabilities, allowing businesses to profile leads, automate follow-ups, and integrate seamlessly with other essential tools to enhance conversion rates.
      • The platform offers a business-specific web interface that facilitates smooth and efficient communication with customers through automated message flows.
      • Hilos features a highly effective multi-agent inbox that streamlines messaging workflows, enabling multiple team members to manage customer interactions collaboratively.

      Common complaints

      • Since Hilos is focused solely on WhatsApp, businesses seeking a multi-channel messaging solution may find its scope limited.
      • The platform’s effectiveness heavily depends on seamless integration with existing business tools, which can vary based on technical complexity.
      • Configuring automated message flows and lead profiling may require some initial time and technical expertise, which could slow early adoption.

      Pros and Cons

      • Seamless integration with WhatsApp enhances communication.

      • User-friendly interface simplifies client management.

      • Cross-device access ensures convenience for users.

      • Limited to HubSpot users only.

      • May require initial setup for syncing.

      • Hilos provides comprehensive WhatsApp API capabilities, allowing businesses to profile leads, automate follow-ups, and integrate seamlessly with other essential tools to enhance conversion rates.

      • The platform offers a business-specific web interface that facilitates smooth and efficient communication with customers through automated message flows.

      • Hilos features a highly effective multi-agent inbox that streamlines messaging workflows, enabling multiple team members to manage customer interactions collaboratively.

      • Since Hilos is focused solely on WhatsApp, businesses seeking a multi-channel messaging solution may find its scope limited.

      • The platform’s effectiveness heavily depends on seamless integration with existing business tools, which can vary based on technical complexity.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Integrations

      Integration with other apps

      No Integration information available.

      Media and Screenshots

      Screenshots

      No screenshots available.

      Hilos

      4 Screenshots

      Top Alternatives to SyncMate and Hilos in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, SyncMate or Hilos?
      SyncMate and Hilos are closely matched with equal user ratings of -1.0. The right choice depends on your team size, budget, and specific Chatbots Software needs.
      Do SyncMate and Hilos offer a free trial?
      Yes, both SyncMate and Hilos offer a free trial.
      What is the starting price of SyncMate vs Hilos?
      SyncMate starts at $8.00 per month. Hilos starts at $199 /month.
      What are the top alternatives to SyncMate?
      Top alternatives to SyncMate include Bigin by Zoho CRM, WATI, BusinessOnBot, HubSpot Service Hub, SyncApps.
      What are the top alternatives to Hilos?
      Top alternatives to Hilos include WATI, Alterra, BusinessOnBot, 360dialog, ChatBot.

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