SurveyMonkey vs Swell Comparison
SurveyMonkey
Starting at $25 /User/Month
- Free Trial
- Freelancers / Consultants
- Large Enterprises
SurveyMonkey is the leading online survey software. It helps collect the feedback need to make work better. With SurveyMonkey user can create or customize a survey, embed it in website, or share it via email. When user n…
Swell
Starting at $199 /Month
- Free Trial
- Large Enterprises
- Medium Business
Swell is a customer experience software providing an essential toolkit to monitor brand & product reviews. It can help streamline workflows by integrating with Quickbooks, MYOB & more. The powerful reputation management…
SurveyMonkey leads on user satisfaction with a 5.0-star rating across 23 reviews.
SurveyMonkey vs Swell — at a glance
| Feature | SurveyMonkey | Swell |
|---|---|---|
| Rating | 5.0 / 5 | — |
| Reviews | 23 | — |
| Starting price | $25 /User/Month | $199 /Month |
| Free trial | Yes | Yes |
| Free version | No | No |
| Best for | Freelancers / Consultants, Large Enterprises, Medium Business | Large Enterprises, Medium Business, Small Business |
| Category | Survey/ User Feedback Software | Reputation Management Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | Available |
| Support modes | 24/7 (Live rep), Business Hours, Online | 24/7 (Live rep), Online |
| Certifications | SOC 2, HIPAA, GDPR | — |
| Data residency | Global | — |
Key differences between SurveyMonkey and Swell
- Pricing: SurveyMonkey starts at $25 /User/Month, while Swell starts at $199 /Month.
- Target audience: SurveyMonkey is built for Freelancers / Consultants and Large Enterprises, while Swell targets Large Enterprises and Medium Business.
- Deployment: SurveyMonkey supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Swell supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
SurveyMonkey vs Swell — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
Free PDF comparison
Download this SurveyMonkey vs Swell comparison
Get the full side-by-side as a PDF — these picks plus the top Survey/ User Feedback Software tools, with verified ratings, pricing and features.
- Side-by-side on pricing, features & ratings
- Plus the category top 10, scored & ranked
- Emailed to you — no on-screen download
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Biggest differences
Start here before you go deeper into features.
Best for easy, customizable surveys in market and employee research.
- You need a simple, user-friendly tool to create and customize surveys quickly.
- Your team requires multiple distribution methods like embedding surveys or emailing links.
- You represent marketing, HR, or customer experience teams in small to large companies.
- You require advanced analytics and deep data reporting beyond basic plans.
- Your organization needs tight integration with specialized or niche enterprise software.
Large Enterprises, Medium Business, Small Business
SurveyMonkey typically suits Freelancers / Consultants and Large Enterprises. Swell tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | SurveyMonkey is the leading online survey software. It helps collect the feedback need to make work better. With SurveyMonkey user can create or customize a survey, embed it in website, or ... Read More about SurveyMonkey | Swell is a customer experience software providing an essential toolkit to monitor brand & product reviews. It can help streamline workflows by integrating with Quickbooks, MYOB & more. The ... Read More about Swell |
|---|---|---|
Entry Level Pricing |
|
|
Free Trial Availability | ||
Spotsaas ScoreWhat's this? ↗ | 9.8/10 | 8.6/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | Small BusinessLarge Enterprises | — |
Get pricing help | Get pricing help |
Software Demo
Demo |
|---|
Need a second opinion?
Get shortlist help from a software advisor
Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.
- Independent advice — matched to your business
- Understand the tradeoffs before you talk to vendors
- Free 15-min call with a software advisor.
Step 1 of 4
How big is your team?
We tailor recommendations to companies your size.
How do SurveyMonkey and Swell Compare on Features?
Total Features | 16 Features | 8 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare SurveyMonkey and Swell on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Pricing Option | ||
|---|---|---|
Starting From |
|
|
Pricing Plans |
| |
Pricing Page |  |  |
Other Details
Organization Types supported |
|
|
|---|---|---|
Platforms Supported |
|
|
Modes of support |
|
|
API Support |
|
|
Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | — |
|---|---|---|
HIPAA | ✓ Yes | — |
GDPR | ✓ Yes | — |
Single Sign-On (SSO) | ✓ Yes | — |
Multi-Factor Auth (MFA) | ✓ Yes | — |
Data Encryption | ✓ Yes | — |
Audit Logs | ✓ Yes | — |
Data Residency | 🌐 Global | — |
SurveyMonkey User Reviews & Rating Comparison
User Ratings | No reviews available for the product | |
|---|---|---|
Rating Distribution | No reviews available for this product | |
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally appreciate SurveyMonkey’s ease of use and flexibility but note limitations in advanced features and pricing clarity. What buyers like
Common complaints
| No expert review available for this product |
Pros and Cons |
| No pros or cons available for this product |
Positive Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  Cisco  Box  intuit | No Customers information available. |
|---|
Media and Screenshots
Screenshots |  5 Screenshots |  1 Screenshots |
|---|---|---|
Videos |  6 Videos |  2 Videos |
Top Alternatives to SurveyMonkey and Swell in 2026
Alternatives |
|---|
Add another option to compare side by side
Search by product name to compare pricing, fit, and buyer feedback in one view.Compare similar software options
Related Blogs and Articles for Reputation Management Software
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, SurveyMonkey or Swell?
- SurveyMonkey edges out the other on user ratings (5.0 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do SurveyMonkey and Swell offer a free trial?
- Yes, both SurveyMonkey and Swell offer a free trial.
- What is the starting price of SurveyMonkey vs Swell?
- SurveyMonkey starts at $25 /User/Month. Swell starts at $199 /Month.
- What are the top alternatives to SurveyMonkey?
- Top alternatives to SurveyMonkey include Checkbox Survey, SmartSurvey, QuestionPro, SurveySparrow, Qualtrics Core XM.
- What are the top alternatives to Swell?
- Top alternatives to Swell include Chekkit, Mention, Broadly, ChatMeter, FreshReview.