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SurveyMonkey vs SurveyLegend vs Zonka Feedback Comparison

Last updated:

SurveyMonkey

4.1(28,818 reviews)

Starting at $25 /User/Month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

SurveyMonkey is the leading online survey software. It helps collect the feedback need to make work better. With SurveyMonkey user can create or customize a survey, embed it in website, or share it via email. When user n…

SurveyLegend

4.5(1,192 reviews)

Starting at $15 /Month

  • Large Enterprises
  • Medium Business

SurveyLegend is a web-based customer survey software. The software’s intuitive interface enables user to build and distribute customer surveys in minutes—without any coding knowledge! Respondents can be reached anywhere…

Zonka Feedback

4.7(130 reviews)

Starting at $24 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where customers can freely talk about bran…

SurveyLegend leads on user satisfaction with a 4.5-star rating across 1,192 reviews.

SurveyMonkey vs SurveyLegend vs Zonka Feedback — at a glance

FeatureSurveyMonkeySurveyLegendZonka Feedback
Rating4.1 / 54.5 / 54.7 / 5
Reviews28,8181,192130
Starting price$25 /User/Month$15 /Month$24 /Month
Free trial Yes No Yes
Free version No No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategorySurvey/ User Feedback SoftwareNPS SoftwareNPS Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailableAvailable
Support modes24/7 (Live rep), Business Hours, Online24/7 (Live rep), OnlineBusiness Hours, Online
CertificationsSOC 2, HIPAA, GDPRGDPRGDPR
Data residencyGlobalGlobalGlobal

Key differences between SurveyMonkey and SurveyLegend

  • Pricing: SurveyMonkey starts at $25 /User/Month, while SurveyLegend starts at $15 /Month.
  • Free trial: SurveyMonkey offers a free trial; SurveyLegend does not.
  • Target audience: SurveyMonkey is built for Freelancers / Consultants and Large Enterprises, while SurveyLegend targets Large Enterprises and Medium Business.
  • User satisfaction: SurveyLegend scores higher with a 4.5-star average.
  • Deployment: SurveyMonkey supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; SurveyLegend supports SaaS/Web/Cloud.

Compare SurveyMonkey vs SurveyLegend vs Zonka Feedback — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

SurveyMonkey - Survey/ User Feedback Software
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SurveyLegend - NPS Software
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Free PDF comparison

Download this SurveyMonkey vs SurveyLegend vs Zonka Feedback comparison

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Biggest differences

Start here before you go deeper into features.

SurveyMonkey

Best for easy, customizable surveys in market and employee research.

Choose if
  • You need a simple, user-friendly tool to create and customize surveys quickly.
  • Your team requires multiple distribution methods like embedding surveys or emailing links.
  • You represent marketing, HR, or customer experience teams in small to large companies.
Consider alternatives if
  • You require advanced analytics and deep data reporting beyond basic plans.
  • Your organization needs tight integration with specialized or niche enterprise software.

SurveyLegend

Best for creating visually engaging surveys quickly without technical skills.

Choose if
  • You need an easy-to-use tool for customer feedback and market research surveys.
  • Your team values interactive survey elements to boost respondent engagement.
  • You want real-time analytics for immediate insights during survey collection.
Consider alternatives if
  • You require advanced survey analytics without paying for premium features.
  • Your team needs extensive customization beyond standard interactive elements.

Zonka Feedback

Best for customizable, easy-to-use NPS surveys with strong offline capabilities.

Choose if
  • You need flexible survey building with templates and advanced logic.
  • Your team requires robust offline survey tools for data collection.
  • You want strong API integration to customize data workflows.
Consider alternatives if
  • You require advanced AI-driven analytics for deep survey insights.
  • You need comprehensive export options, especially full feedback PDFs.

SurveyMonkey: Best for easy, customizable surveys in market and employee research. SurveyLegend: Best for creating visually engaging surveys quickly without technical skills.

Description

SurveyMonkey is the leading online survey software. It helps collect the feedback need to make work better. With SurveyMonkey user can create or customize a survey, embed it in website, or ... Read More about SurveyMonkey

SurveyLegend is a web-based customer survey software. The software’s intuitive interface enables user to build and distribute customer surveys in minutes—without any coding knowledge! ... Read More about SurveyLegend

NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where ... Read More about Zonka Feedback

Entry Level Pricing

  • Starts from $25
  • Starts from $15 , Billed Yearly
  • Starts from $24 , Billed Yearly

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

9.8/10

Not Available

9.8/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

Small BusinessLarge Enterprises
Small BusinessMedium Business
Small BusinessMedium Business
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

SurveyLegend has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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How do SurveyMonkey, SurveyLegend and Zonka Feedback Compare on Features?

Total Features

16 Features

0 Features

28 Features

Unique Features

No unique features

No features

No unique features

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Get Quote

Compare SurveyMonkey, SurveyLegend and Zonka Feedback on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $25
        • $15 , Billed Yearly
        • $24 , Billed Yearly

        Pricing Plans

        • Not Available
        • Essential

          • Offline and Kiosk Survey : 1 Device Licenses Add Devices : 0 (based upon the devices, the pricing varies)

          • Add Devices : 0 (based upon the devices, the pricing varies)

          • 1,000 Online Responses

          Show more +

        • Professional

          • Offline and Kiosk Survey : 4 Devices Licenses Add Devices : 0 (based upon the devices, the pricing varies)

          • Add Devices : 0 (based upon the devices, the pricing varies)

          • Unlimited Online Responses

          Show more +

        • Growth

          • Offline and Kiosk Survey : 10 Devices Licenses Add Devices : 0 (based upon the devices, the pricing varies)

          • Add Devices : 0 (based upon the devices, the pricing varies)

          • Unlimited Online Responses

          Show more +

        • Browse all pricing plans

        Pricing Page

        SurveyMonkey pricing
        SurveyLegend pricing
        Zonka Feedback pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes

        HIPAA

        ✓ Yes
        ✗ No

        GDPR

        ✓ Yes
        ✓ Yes

        Single Sign-On (SSO)

        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes

        Data Encryption

        ✓ Yes
        ✓ Yes

        Audit Logs

        ✓ Yes

        Data Residency

        🌐 Global
        🌐 Global

        SurveyMonkey vs SurveyLegend User Reviews & Rating Comparison

        User Ratings

        4.1

        (based on 28818 reviews)

        Rating Distribution

        0

        0

        0

        0

        0

        203

        89

        12

        4

        2

        47

        1

        0

        0

        0

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Users generally appreciate SurveyMonkey’s ease of use and flexibility but note limitations in advanced features and pricing clarity.

        What buyers like

        • Ease of use
        • Survey customization
        • Distribution options

        Common complaints

        • Pricing complexity
        • Limited advanced analytics

        Buyer sentiment

        Users generally praise SurveyLegend for its ease of use and attractive design but note limitations in the free version and occasional technical issues.

        What buyers like

        • Ease of use
        • Customization options
        • Real-time analytics

        Common complaints

        • Limited free features
        • Technical glitches during survey creation

        Buyer sentiment

        Users generally praise Zonka Feedback for its ease of use, customization, and strong offline survey capabilities, though some desire more advanced analytics and export features.

        What buyers like

        • Ease of use
        • Customizable surveys
        • Offline survey tools

        Common complaints

        • Lack of advanced analytics
        • Limited feedback export options

        Pros and Cons

        • Easy to create and customize surveys

        • Multiple distribution options including embedding and email

        • Widely recognized and trusted platform with extensive user base

        • Limited advanced analytics in basic plans

        • Pricing can be unclear due to quotation-based options

        • Easy to use interface suitable for non-technical users

        • Variety of question types and interactive elements for customization

        • Real-time statistics and data analytics for immediate insights

        • Limited features and functionalities in the free version

        • Challenges with viewing and exporting full survey results without paid subscription

        • Easy to use and clean interface suitable for enterprise products

        • Powerful survey-building features including templates and survey logic

        • Robust API and excellent offline survey tools

        • Lack of application intelligence behind surveys

        • Limitations in downloading all feedback comments in PDF format

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        Cisco

        Cisco

        Box

        Box

        intuit

        intuit

        No Customers information available.

        Leroy Merlin

        Leroy Merlin

        SAP

        SAP

        BCG

        BCG

        Media and Screenshots

        Screenshots

        SurveyMonkey screenshot

        5 Screenshots

        screenshots

        6 Screenshots

        Videos

        video-0

        6 Videos

        No videos available.

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, SurveyMonkey or SurveyLegend?
        SurveyLegend edges out the other on user ratings (4.5 vs 4.1). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do SurveyMonkey and SurveyLegend offer a free trial?
        SurveyMonkey offers a free trial. SurveyLegend does not.
        What is the starting price of SurveyMonkey vs SurveyLegend?
        SurveyMonkey starts at $25 /User/Month. SurveyLegend starts at $15 /Month.
        What are the top alternatives to SurveyMonkey?
        Top alternatives to SurveyMonkey include Checkbox Survey, SmartSurvey, QuestionPro, SurveySparrow, Qualtrics Core XM.
        What are the top alternatives to SurveyLegend?
        Top alternatives to SurveyLegend include Zonka Feedback, SurveyMonkey, SurveyNuts, YesInsights, ProProfs Survey Maker.

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