SurveyMonkey vs QuestionStar Comparison
SurveyMonkey
Starting at $25 /User/Month
- Free Trial
- Freelancers / Consultants
- Large Enterprises
SurveyMonkey is the leading online survey software. It helps collect the feedback need to make work better. With SurveyMonkey user can create or customize a survey, embed it in website, or share it via email. When user n…
QuestionStar
Starting at Contact for pricing
- Individuals
- Freelancers / Consultants
The QuestionStar survey software platform enables users to design and distribute online surveys to collect rich, real-time feedback from a variety of user groups. The software is designed to help companies gather critica…
QuestionStar leads on user satisfaction with a 4.4-star rating across 53 reviews.
SurveyMonkey vs QuestionStar — at a glance
| Feature | SurveyMonkey | QuestionStar |
|---|---|---|
| Rating | 4.1 / 5 | 4.4 / 5 |
| Reviews | 28,818 | 53 |
| Starting price | $25 /User/Month | Contact for pricing |
| Free trial | Yes | No |
| Free version | No | No |
| Best for | Freelancers / Consultants, Large Enterprises, Medium Business | Individuals, Freelancers / Consultants, Large Enterprises |
| Category | Survey/ User Feedback Software | Survey/ User Feedback Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud |
| API | Available | — |
| Support modes | 24/7 (Live rep), Business Hours, Online | Business Hours, Online |
| Certifications | SOC 2, HIPAA, GDPR | — |
| Data residency | Global | US |
Key differences between SurveyMonkey and QuestionStar
- Pricing: SurveyMonkey starts at $25 /User/Month. QuestionStar pricing is not publicly listed.
- Free trial: SurveyMonkey offers a free trial; QuestionStar does not.
- Target audience: SurveyMonkey is built for Freelancers / Consultants and Large Enterprises, while QuestionStar targets Individuals and Freelancers / Consultants.
- User satisfaction: QuestionStar scores higher with a 4.4-star average.
- Deployment: SurveyMonkey supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; QuestionStar supports SaaS/Web/Cloud.
SurveyMonkey vs QuestionStar — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Best for easy, customizable surveys in market and employee research.
- You need a simple, user-friendly tool to create and customize surveys quickly.
- Your team requires multiple distribution methods like embedding surveys or emailing links.
- You represent marketing, HR, or customer experience teams in small to large companies.
- You require advanced analytics and deep data reporting beyond basic plans.
- Your organization needs tight integration with specialized or niche enterprise software.
Individuals, Freelancers / Consultants, Large Enterprises
SurveyMonkey typically suits Freelancers / Consultants and Large Enterprises. QuestionStar tends to fit Individuals and Freelancers / Consultants better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | SurveyMonkey is the leading online survey software. It helps collect the feedback need to make work better. With SurveyMonkey user can create or customize a survey, embed it in website, or ... Read More about SurveyMonkey | The QuestionStar survey software platform enables users to design and distribute online surveys to collect rich, real-time feedback from a variety of user groups. The software is designed ... Read More about QuestionStar |
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Entry Level Pricing |
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Free Trial Availability |
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Spotsaas ScoreWhat's this? ↗ | 9.8/10 | 8.5/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | Small BusinessLarge Enterprises | — |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do SurveyMonkey and QuestionStar Compare on Features?
Total Features | 16 Features | 13 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare SurveyMonkey and QuestionStar on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
Organization Types supported |
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Platforms Supported |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | — |
|---|---|---|
HIPAA | ✓ Yes | ✗ No |
GDPR | ✓ Yes | — |
Single Sign-On (SSO) | ✓ Yes | — |
Multi-Factor Auth (MFA) | ✓ Yes | — |
Data Encryption | ✓ Yes | — |
Audit Logs | ✓ Yes | — |
Data Residency | 🌐 Global | 🇺🇸 US |
SurveyMonkey User Reviews & Rating Comparison
User Ratings | 4.1 (based on 28818 reviews) | 4.4 (based on 53 reviews) |
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally appreciate SurveyMonkey’s ease of use and flexibility but note limitations in advanced features and pricing clarity. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is positive across 53 reviews, with strong overall satisfaction. What buyers like
Common complaints
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Pros and Cons |
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List of Customers
Customers |  Cisco  Box  intuit | No Customers information available. |
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Media and Screenshots
Screenshots |  5 Screenshots | No screenshots available. |
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Videos |  6 Videos |  2 Videos |
Top Alternatives to SurveyMonkey and QuestionStar in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, SurveyMonkey or QuestionStar?
- QuestionStar edges out the other on user ratings (4.4 vs 4.1). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do SurveyMonkey and QuestionStar offer a free trial?
- SurveyMonkey offers a free trial. QuestionStar does not.
- What is the starting price of SurveyMonkey vs QuestionStar?
- SurveyMonkey starts at $25 /User/Month. QuestionStar starts at Contact for pricing.
- What are the top alternatives to SurveyMonkey?
- Top alternatives to SurveyMonkey include Checkbox Survey, SmartSurvey, QuestionPro, SurveySparrow, Qualtrics Core XM.
- What are the top alternatives to QuestionStar?
- Top alternatives to QuestionStar include SurveyMonkey, QuestionPro, SurveySparrow, QuestionScout, Alchemer.