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SurveyLab vs SurveyPlanet Comparison

Last updated:

SurveyLab

4.8(99 reviews)

Starting at Contact for pricing

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

SurveyLab is designed to help to measure customer loyalty, satisfaction and net promoter score, NPS. userr NPS is a great way to monitor how customers feel about their experience. Measuring NPS for a few years is even mo…

SurveyPlanet

4.3(64 reviews)

Starting at $15 /Month

  • Large Enterprises
  • Medium Business

SurveyPlanet is an online survey tool that combines the ease of use of a web-based hosted solution with the flexibility and power of desktop software. SurveyPlanet can help user collect user feedback in a timely, cost-ef…

SurveyLab leads on user satisfaction with a 4.8-star rating across 99 reviews.

SurveyLab vs SurveyPlanet — at a glance

FeatureSurveyLabSurveyPlanet
Rating4.8 / 54.3 / 5
Reviews9964
Starting priceContact for pricing$15 /Month
Free trial Yes No
Free version No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategoryNPS SoftwareSurvey/ User Feedback Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows
APIAvailable
Support modesBusiness Hours, OnlineOnline
Certifications
Data residencyUSGlobal

Key differences between SurveyLab and SurveyPlanet

  • Pricing: SurveyPlanet starts at $15 /Month. SurveyLab pricing is not publicly listed.
  • Free trial: SurveyLab offers a free trial; SurveyPlanet does not.
  • Target audience: SurveyLab is built for Freelancers / Consultants and Large Enterprises, while SurveyPlanet targets Large Enterprises and Medium Business.
  • User satisfaction: SurveyLab scores higher with a 4.8-star average.
  • Deployment: SurveyLab supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; SurveyPlanet supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows.

SurveyLab vs SurveyPlanet — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most NPS Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

SurveyLab
Talk to an expert
Talk to an expert
SurveyPlanet - Survey/ User Feedback Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

SurveyLab

Best for small to medium businesses measuring NPS with simple, intuitive surveys.

Choose if
  • You need quick, easy survey creation with drag-and-drop question types.
  • Your team values multi-channel customer response collection for broader feedback.
  • You want clear, tailored dashboards focused on NPS and customer satisfaction metrics.
Consider alternatives if
  • Your enterprise requires extensive integrations and advanced analytics capabilities.
  • You need highly customizable survey workflows or faster, more responsive UI performance.

SurveyPlanet

Best for

Large Enterprises, Medium Business, Small Business

SurveyLab typically suits Freelancers / Consultants and Large Enterprises. SurveyPlanet tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

SurveyLab is designed to help to measure customer loyalty, satisfaction and net promoter score, NPS. userr NPS is a great way to monitor how customers feel about their experience. Measuring ... Read More about SurveyLab

SurveyPlanet is an online survey tool that combines the ease of use of a web-based hosted solution with the flexibility and power of desktop software. SurveyPlanet can help user collect ... Read More about SurveyPlanet

Entry Level Pricing

  • Not Available
  • Starts from $15 , Billed Yearly

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

Not Available

8.8/10

User Ratings

Based on verified Spotsaas reviews

4.8

(99)

4.3

(64)

Best Company Size

Small BusinessMedium Business
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

SurveyPlanet has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

Need a second opinion?

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Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do SurveyLab and SurveyPlanet Compare on Features?

Total Features

0 Features

14 Features

Unique Features

No features

No unique features

Get Quote
Get Quote

Compare SurveyLab and SurveyPlanet on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • Not Available
      • $15 , Billed Yearly

      Pricing Plans

      • Not Available
      • Free

        • Unlimited Surveys

        • Unlimited Questions

        • Unlimited Responses

        Show more +

      • Pro

        • Includes features of Free plan, plus

        • Export Survey Results

        • Custom Themes

        Show more +

      Pricing Page

      SurveyLab pricing
      SurveyPlanet pricing

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No

      Data Residency

      🇺🇸 US
      🌐 Global

      SurveyLab User Reviews & Rating Comparison

      User Ratings

      4.3

      (based on 64 reviews)

      Rating Distribution

      32

      6

      0

      0

      0

      0

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally praise SurveyLab for its ease of use, flexible survey distribution, and strong customer support, though some note performance and navigation issues.

      What buyers like

      • Ease of use
      • Multi-channel response collection
      • Customer support responsiveness

      Common complaints

      • Slow loading times
      • Complex navigation

      Buyer sentiment

      Buyer sentiment is positive across 64 reviews, with strong overall satisfaction.

      What buyers like

      • User-friendly interface
      • Flexible survey options
      • Cost-effective solution

      Common complaints

      • Limited advanced features
      • Basic reporting tools
      • No offline mode

      Pros and Cons

      • Intuitive and easy-to-use interface for quick survey creation

      • Multiple channels for gathering customer responses

      • Responsive and helpful customer support

      • Sluggish loading times reported by some users

      • Limited payment options for certain services like sampling

      • Intuitive design makes survey creation simple.

      • Offers a variety of question types for flexibility.

      • Advanced features may be lacking.

      • Reporting tools are basic compared to competitors.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      No Customers information available.

      Amazon

      Amazon

      Stanford University

      Stanford University

      Hilton

      Hilton

      Media and Screenshots

      Videos

      video-0

      1 Videos

      No videos available.

      Top Alternatives to SurveyLab and SurveyPlanet in 2026

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      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, SurveyLab or SurveyPlanet?
      SurveyLab edges out the other on user ratings (4.8 vs 4.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do SurveyLab and SurveyPlanet offer a free trial?
      SurveyLab offers a free trial. SurveyPlanet does not.
      What is the starting price of SurveyLab vs SurveyPlanet?
      SurveyLab starts at Contact for pricing. SurveyPlanet starts at $15 /Month.
      What are the top alternatives to SurveyLab?
      Top alternatives to SurveyLab include Zonka Feedback, Startquestion, Customer.guru, SatisMeter, YesInsights.
      What are the top alternatives to SurveyPlanet?
      Top alternatives to SurveyPlanet include SurveyMonkey, SmartSurvey, QuestionPro, SurveySparrow, SurveyNuts.

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