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Surveyhero vs Centiment Comparison

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Surveyhero

4.7(42 reviews)

Starting at $25 /Month

  • Individuals
  • Large Enterprises

Surveyhero is a no-code survey tool used by product managers and growth teams who want to collect in-context feedback from website or application users without custom integration work. It embeds directly into digital pro…

Centiment

4.9(187 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Centiment is software that allows small businesses and individuals to collect, organize, and instantly view feedback from anyone in their organization or from their customers. Using Instagram's API Centiment now allow us…

Centiment leads on user satisfaction with a 4.9-star rating across 187 reviews.

Surveyhero vs Centiment — at a glance

FeatureSurveyheroCentiment
Rating4.7 / 54.9 / 5
Reviews42187
Starting price$25 /MonthContact for pricing
Free trial No No
Free version No No
Best forIndividuals, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategorySurvey/ User Feedback SoftwareSurvey/ User Feedback Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
APIAvailableAvailable
Support modesBusiness Hours, OnlineBusiness Hours, Online
Certifications——
Data residencyGlobalUS

Key differences between Surveyhero and Centiment

  • Pricing: Surveyhero starts at $25 /Month. Centiment pricing is not publicly listed.
  • Target audience: Surveyhero is built for Individuals and Large Enterprises, while Centiment targets Large Enterprises and Medium Business.
  • User satisfaction: Centiment scores higher with a 4.9-star average.
  • Deployment: Surveyhero supports SaaS/Web/Cloud; Centiment supports SaaS/Web/Cloud.

Surveyhero vs Centiment — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Surveyhero - Survey/ User Feedback Software
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Centiment - Survey/ User Feedback Software
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Surveyhero vs Centiment: Biggest differences

Start here before you go deeper into features.

Surveyhero

Best for

Individuals, Large Enterprises, Medium Business

Centiment

Best for

Large Enterprises, Medium Business, Small Business

Surveyhero typically suits Individuals and Large Enterprises. Centiment tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Surveyhero is a no-code survey tool used by product managers and growth teams who want to collect in-context feedback from website or application users without custom integration work. It ... Read More about Surveyhero

Centiment is software that allows small businesses and individuals to collect, organize, and instantly view feedback from anyone in their organization or from their customers. Using ... Read More about Centiment

Entry Level Pricing

  • Starts from $25 , Billed Yearly
  • Not Available

Free Trial Availability

  • No free trial
  • No free trial

SpotScore

What's this? ↗

8.6/10

8.4/10

User Ratings

Based on verified Spotsaas reviews

4.7

(42)
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Get pricing help

Software Demo

Demo

No software demo available

Centiment has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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How do Surveyhero and Centiment Compare on Features?

Total Features

13 Features

11 Features

Unique Features

No unique features

No unique features

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Compare Surveyhero and Centiment on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $25 , Billed Yearly
      • Not Available

      Pricing Plans

      • Basic

        • 10 questions per survey

        • 100 responses per survey

        • Up to 30 days per survey

      • Professional (individual)

        • Unlimited number of surveys

        • Unlimited questions & responses

        • Filter and export your results

      • Business (individual)

        • Incudes featured of Professional plan, plus

        • All advanced features

        • Priority email support

      • Browse all pricing plans
      • Not Available

      Pricing Page

      Surveyhero pricing
      Centiment pricing

      Surveyhero vs Centiment: Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Surveyhero vs Centiment Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      Data Residency

      🌐 Global
      🇺🇸 US

      Surveyhero User Reviews & Rating Comparison

      User Ratings

      4.7

      (based on 42 reviews)

      4.9

      (based on 187 reviews)

      Rating Distribution

      0

      0

      0

      0

      0

      0

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is very strong across 42 reviews, with consistently positive feedback.

      What buyers like

      • Easy setup process
      • No coding required
      • Customer insights focus

      Common complaints

      • Limited advanced features
      • Basic reporting options
      • No offline survey capabilities

      Buyer sentiment

      Buyer sentiment is very strong across 187 reviews, with consistently positive feedback.

      What buyers like

      • Instant feedback collection
      • User-friendly interface
      • Utilizes Instagram API

      Common complaints

      • Limited to Instagram users
      • Less suitable for large enterprises
      • Basic analytics features

      Pros and Cons

      • No coding required, making it accessible for all users.

      • Focus on customer insights helps drive business decisions.

      • User-friendly design ensures quick survey setup.

      • Lacks advanced survey logic features.

      • Reporting options may not satisfy all users.

      • Centiment's integration with Instagram allows for effortless feedback collection.

      • The user-friendly interface makes it accessible for all users.

      • It efficiently organizes feedback for easy analysis.

      • Limited to feedback from Instagram users.

      • May not scale well for larger organizations.

      Used Surveyhero or Centiment? Tell buyers what actually differs.

      Surveyhero and Centiment Customers

      Customers

      No Customers information available.

      Walmart

      Walmart

      Stanford University

      Stanford University

      BMW

      BMW

      Media and Screenshots

      Videos

      video-0

      1 Videos

      No videos available.

      Top Alternatives to Surveyhero and Centiment in 2026

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      Related Blogs and Articles for Survey User Feedback Software

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Surveyhero or Centiment?
      Centiment edges out the other on user ratings (4.9 vs 4.7). That said, the best pick depends on your use case, so use the comparison tables above to evaluate each dimension.
      Do Surveyhero and Centiment offer a free trial?
      Neither Surveyhero nor Centiment currently lists a free trial.
      What is the starting price of Surveyhero vs Centiment?
      Surveyhero starts at $25 /Month. Centiment starts at Contact for pricing.
      What are the top alternatives to Surveyhero?
      Top alternatives to Surveyhero include ArcGIS Survey123, SurveyExpression, BlockSurvey, SurveyPlanet, Crowdsignal.
      What are the top alternatives to Centiment?
      Top alternatives to Centiment include Survicate, Simplesat, QuestionStar, eSurveysPro, SurveyNuts.