Survey Kiwi vs SmartSurvey Comparison
Survey Kiwi
Starting at $7 /Month
- Freelancers / Consultants
- Large Enterprises
SurveyKiwi is a survey software that enables customers collect feedback from their website visitors and mobile application users. It's a reliable tool for collecting customer feedback, establishing online reputation, inc…
SmartSurvey
Starting at Contact for pricing
- Free Trial
- Large Enterprises
- Medium Business
SmartSurvey is Customer Feedback Software that enables companies to collect, store, organize and analyze the feedback from their customers. SmartSurvey offers unlimited survey pages and questionnaires and advanced statis…
SmartSurvey leads on user satisfaction with a 4.5-star rating across 187 reviews.
Survey Kiwi vs SmartSurvey — at a glance
| Feature | Survey Kiwi | SmartSurvey |
|---|---|---|
| Rating | 4.2 / 5 | 4.5 / 5 |
| Reviews | 27 | 187 |
| Starting price | $7 /Month | Contact for pricing |
| Free trial | No | Yes |
| Free version | No | No |
| Best for | Freelancers / Consultants, Large Enterprises, Medium Business | Large Enterprises, Medium Business, Small Business |
| Category | Survey/ User Feedback Software | Survey/ User Feedback Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud |
| API | Available | Available |
| Support modes | Business Hours, Online | 24/7 (Live rep), Business Hours, Online |
| Certifications | — | GDPR |
| Data residency | US | US |
Key differences between Survey Kiwi and SmartSurvey
- Pricing: Survey Kiwi starts at $7 /Month. SmartSurvey pricing is not publicly listed.
- Free trial: SmartSurvey offers a free trial; Survey Kiwi does not.
- Target audience: Survey Kiwi is built for Freelancers / Consultants and Large Enterprises, while SmartSurvey targets Large Enterprises and Medium Business.
- User satisfaction: SmartSurvey scores higher with a 4.5-star average.
- Deployment: Survey Kiwi supports SaaS/Web/Cloud; SmartSurvey supports SaaS/Web/Cloud.
Survey Kiwi vs SmartSurvey — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
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Biggest differences
Start here before you go deeper into features.
Freelancers / Consultants, Large Enterprises, Medium Business
Best for small to medium businesses needing easy, advanced customer feedback surveys.
- You require unlimited survey pages and questionnaires without restrictions.
- You want built-in advanced statistical analysis and real-time result visualization.
- You need automated, immediate surveys triggered by website visitor actions.
- Your organization needs highly customized or complex survey workflows.
- You require deep CRM or ERP integrations for seamless data flow.
Survey Kiwi typically suits Freelancers / Consultants and Large Enterprises. SmartSurvey tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | SurveyKiwi is a survey software that enables customers collect feedback from their website visitors and mobile application users. It's a reliable tool for collecting customer feedback, ... Read More about Survey Kiwi | SmartSurvey is Customer Feedback Software that enables companies to collect, store, organize and analyze the feedback from their customers. SmartSurvey offers unlimited survey pages and ... Read More about SmartSurvey |
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Entry Level Pricing |
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Free Trial Availability |
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Spotsaas ScoreWhat's this? ↗ | 8.1/10 | 9.1/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | — | Small BusinessMedium Business |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do Survey Kiwi and SmartSurvey Compare on Features?
Total Features | 12 Features | 16 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Survey Kiwi and SmartSurvey on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
Organization Types supported |
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Platforms Supported |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
HIPAA | ✗ No | ✗ No |
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GDPR | — | ✓ Yes |
Data Encryption | — | ✓ Yes |
Data Residency | 🇺🇸 US | 🇺🇸 US |
Survey Kiwi User Reviews & Rating Comparison
User Ratings | 4.2 (based on 27 reviews) | 4.5 (based on 187 reviews) |
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyer sentiment is positive across 27 reviews, with strong overall satisfaction. What buyers like
Common complaints
| Buyer sentiment Users generally appreciate SmartSurvey for its ease of use, robust analytics, and real-time reporting, though some express concerns about pricing transparency and integration options. What buyers like
Common complaints
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Pros and Cons |
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List of Customers
Customers | No Customers information available. |  NHS  IBM  Vodafone |
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Media and Screenshots
Screenshots | No screenshots available. |  7 Screenshots |
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Videos |  1 Videos |  1 Videos |
Top Alternatives to Survey Kiwi and SmartSurvey in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Survey Kiwi or SmartSurvey?
- SmartSurvey edges out the other on user ratings (4.5 vs 4.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Survey Kiwi and SmartSurvey offer a free trial?
- SmartSurvey offers a free trial. Survey Kiwi does not.
- What is the starting price of Survey Kiwi vs SmartSurvey?
- Survey Kiwi starts at $7 /Month. SmartSurvey starts at Contact for pricing.
- What are the top alternatives to Survey Kiwi?
- Top alternatives to Survey Kiwi include SurveyMonkey, Zoho Survey, SmartSurvey, QuestionPro, SurveySparrow.
- What are the top alternatives to SmartSurvey?
- Top alternatives to SmartSurvey include SurveyMonkey, Zoho Survey, QuestionPro, SurveySparrow, Qualtrics Core XM.