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SupportBee vs Deskero vs Vision Helpdesk vs Zendesk Support - Which Tool Fits Your Business?

SupportBee - Help Desk Software
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Deskero - Help Desk Software
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TL;DR - Quick Comparison Summary

Description

SupportBee is a help desk software as a service (SaaS) designed to quickly and easily create and manage an online help desk, support website, knowledge base, or community forum. It includes ... Read More

Deskero is a powerful help desk software that keeps workflows simple and intuitive thanks to the push of a button. Powerful tools taken from experts at Deskero Technologies will enable to ... Read More

The Vision Helpdesk is a simple yet powerful customer service solution. The Vision Helpdesk is easy to set up and use. It is a complete help desk software package, including statuses, ... Read More

Entry Level Pricing

  • Starts from $13 , Billed Yearly
  • Starts from $9 , Billed Yearly
  • Starts from $12 , Billed Yearly

Free Trial Availability

  • Free Trial available
  • Free Trial available
  • Free Trial available

Spotsaas Score

9.2/10

9.0/10

9.4/10

User Ratings

4.2

(31)

4.3

(63)
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Software Demo

Demo

How do SupportBee, Deskero, Vision Helpdesk and Zendesk Support Compare on Features?

Total Features

16 Features

15 Features

16 Features

Unique Features

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        What Do SupportBee, Deskero, Vision Helpdesk and Zendesk Support Cost?

        Pricing Option

              Starting From

              • $13 , Billed Yearly
              • $9 , Billed Yearly
              • $12 , Billed Yearly

              Pricing Plans

              • Startup

                • Unlimited Email Inboxes/Tickets

                • Customer Management

                • Snippets

                Show more +

              • Enterprise

                • Includes features of Startup plan, plus

                • Teams: 3

                • Knowledge Base Software: 3 Sites

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              • Grow

                • Social network ticketing

                • Automatic assignment

                • Live chat

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              • Business

                • Complete multi-channel

                • Ticket assignment rules

                • Chat & feedback widget

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              • Premium

                • Multi-brand management

                • Time tracking

                • Extended business & logic rules

                Show more +

              • Starter Help Desk

                • $8 per Agent per Month billed Yearly

                • $10 per Agent per Month billed Monthly

                • $200 per Agent

                Show more +

              • Pro Help Desk

                • Location : USA / UK / EU / IN

                • Free support and software updates

                • $16 per Agent per Month billed Yearly

                Show more +

              • Satellite Help Desk

                • Location : USA / UK / EU / IN

                • Free support and software updates

                • $20 per Agent per Month billed Yearly

                Show more +

              • Browse all pricing plans

              Pricing Page

              supportbee pricingdeskero pricingvision-helpdesk pricing

              Other Details

              Organization Types supported

              • Large Enterprises
              • Medium Business
              • Small Business
              • Freelancers
              • Individuals
              • Large Enterprises
              • Medium Business
              • Small Business
              • Freelancers
              • Individuals
              • Large Enterprises
              • Medium Business
              • Small Business
              • Freelancers
              • Individuals

              Platforms Supported

              • Browser Based (Cloud)
              • Mobile - Android
              • Mobile - iOS
              • Installed - Mac
              • Installed - Windows
              • Mobile - Windows
              • Mobile - BlackBerry
              • Browser Based (Cloud)
              • Browser Based (Cloud)
              • Mobile - Android
              • Mobile - iOS
              • Installed - Mac
              • Installed - Windows
              • Mobile - Windows
              • Mobile - BlackBerry
              • Browser Based (Cloud)
              • Browser Based (Cloud)
              • Mobile - Android
              • Mobile - iOS
              • Installed - Mac
              • Installed - Windows
              • Mobile - Windows
              • Mobile - BlackBerry
              • Browser Based (Cloud)

              Modes of support

              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online

              API Support

              • Available
              • Available
              • Available
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              SupportBee vs Deskero vs Vision Helpdesk User Reviews & Rating Comparison

              User Ratings

              Rating Distribution

              Excellent

              1

              Very Good

              2

              Good

              0

              Poor

              0

              Terible

              0

              Excellent

              37

              Very Good

              30

              Good

              3

              Poor

              0

              Terible

              0

              Excellent

              92

              Very Good

              10

              Good

              0

              Poor

              1

              Terible

              0

              Expert's Review generated by AI

              No Expert ai Review available for the product

              No Expert ai Review available for the product

              No Expert ai Review available for the product

              Pros and Cons

              Pros and Cons of SupportBee

              Pros and Cons of Deskero

              Pros and Cons of Vision Helpdesk

              Positive Reviews

              No reviews available for the product

              No reviews available for the product

              No reviews available for the product

              Integrations

              Integration with other apps

              No Integration information available.

              No Integration information available.

              List of Customers

              Customers

              SupportBee_customers_0

              SupportBee_customers_0

              SupportBee_customers_1

              SupportBee_customers_1

              SupportBee_customers_2

              SupportBee_customers_2

              WConsulting

              WConsulting

              AES

              AES

              Ciel

              Ciel

              Quickheal

              Quickheal

              ecophos

              ecophos

              Healthpointe Solutions

              Healthpointe Solutions

              Media and Screenshots

              Screenshots

              Comments

              5 Screenshots

              No screenshots available.

              Incidents screenshot

              2 Screenshots

              Videos

              video-0

              2 Videos

              video-0

              1 Videos

              video-0

              2 Videos

              Add to Compare

              Frequently Asked Questions (FAQs)

              Stuck on something? We're here to help with all the questions and answers in one place.

              Yes, both SupportBee and Deskero offer a Free Trial.

              SupportBee is designed for Large Enterprises, Medium Business and Small Business.

              Deskero is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

              Pricing for SupportBee Starts at $13/User/Month when Billed Yearly whereas for Deskero Starts at $9/User/Month when Billed Yearly.

              Some top alternatives to SupportBee includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, ManageEngine ServiceDesk Plus, Freshdesk, Teamwork Desk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, Desky, CRMdesk, ReadyDesk, HelpdeskEddy, Max HelpDesk and BoldDesk.

              Some top alternatives to Deskero includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, Teamwork Desk, SeamlessDesk, HelpDesk, SysAid, Jitbit Helpdesk, Desky, ReadyDesk, Trakdesk, LabiDesk, DeskXpand and BoldDesk.

              Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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