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SupportBee - Help Desk Software

SupportBee Pricing Plans in 2026

Effortlessly manage your customer support needs.

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User Ratings

Trusted by 2M+ software buyers annually.

Main Features

  • Alerts (Escalation)
  • Automated Routing
  • Community Forums
  • Contract (SLA Management)

Pricing

  • Starts from $13/User/Month when Billed Yearly

  • Free Trial available

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SupportBee Pricing

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"Easy setup"

Free Trial

✓ Available

Starting Price

$13 / /User/Month

when Billed Yearly

Pricing Model

Free TrialSubscription

No credit card required · Cancel anytime · Free trial included

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How much does SupportBee cost?

Startup

Individuals & small teams
  • Unlimited Email Inboxes/Tickets

  • Customer Management

  • Snippets

  • Filters

  • Customer Satisfaction Ratings

  • Two Factor Authentication

  • API Access

  • In Depth Reports

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Enterprise

Growing teams & enterprises
  • Includes features of Startup plan, plus

  • Teams: 3

  • Knowledge Base Software: 3 Sites

  • Enterprise Integrations

  • Business Hours

  • Customer Portal Software

  • Portal Access for Customer Groups

Need a plan for 50+ users?

Get volume pricing, dedicated onboarding, and a custom contract. Switching from another tool? SupportBee supports data import to get you set up quickly.

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Pricing sourced from SupportBee's official website as of May 2026. For the latest pricing, visit their website.

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Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, SupportBee offers a free trial — no credit card required. You can test core features before committing to a paid plan.

SupportBee offers Free Trial, Subscription pricing. Plans start from $13//User/Month.

The starting price of SupportBee is $13/User/Month when Billed Yearly

SupportBee does not have a permanently free plan, but it does offer a free trial so you can evaluate the product before committing to a paid subscription.

Most subscription-based tools including SupportBee offer a discount when you choose annual billing over monthly. Annual plans typically save 15–40% compared to paying month-to-month. Check SupportBee's for exact savings.

Most SaaS products including SupportBee allow you to cancel your subscription at any time. For monthly plans, cancellation typically takes effect at the end of the current billing cycle. For annual plans, refund policies vary — check SupportBee's terms or contact their support team for details.

SupportBee offers a free tier or trial that works well for small teams and startups just getting started. As you grow, paid plans provide more capacity and advanced features.

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Side-by-side pricing for the top help desk software tools so you can sanity-check SupportBee's cost before you buy.

  • Plan-by-plan price breakdown
  • Per-seat vs flat-rate at a glance
  • Hidden-cost and annual-discount notes

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Help & Contact

SupportBee Support Options

Customer ServiceOnline
LocationUnited States

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].