Sunwave vs Alleva vs NextGen Healthcare EHR vs Athenahealth EHR Comparison
Sunwave
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Sunwave is the seamless, streamlined solution for Addiction Treatment Center operations. Combining EMR, RCM, CRM and Telehealth capabilities in a single platform, it gives you the control to centralize data management, s…
Alleva
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Alleva is a cloud-based Electronic Health Record (EHR) and practice management platform purpose-built for behavioral health providers, including outpatient centers, residential facilities, detox programs, and partial hos…
NextGen Healthcare EHR
Starting at Contact for pricing
- Large Enterprises
- Medium Business
NextGen Healthcare EHR is a robust, cloud-based electronic health record platform designed to streamline clinical, operational, and revenue workflows in ambulatory care settings. Tailored for practices of all sizes, it o…
Athenahealth EHR
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Athenahealth EHR is designed to make it easy for medical professionals to stay ahead of industry changes and maintain exceptional care. This software provides accurate documentation enabling users to excel in providing q…
Sunwave vs Alleva vs NextGen Healthcare EHR vs Athenahealth EHR — at a glance
| Feature | Sunwave | Alleva | NextGen Healthcare EHR | Athenahealth EHR |
|---|---|---|---|---|
| Rating | — | — | — | 3.3 / 5 |
| Reviews | — | — | — | 26 |
| Starting price | Contact for pricing | Contact for pricing | Contact for pricing | Contact for pricing |
| Free trial | No | No | No | No |
| Free version | No | No | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | EHR Software | EHR Software | EHR Software | EHR Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android | Mobile - iOS, Mobile - Android, SaaS/Web/Cloud | SaaS/Web/Cloud | SaaS/Web/Cloud |
| API | — | — | — | — |
| Support modes | Online | Business Hours | Online | Online |
| Certifications | HIPAA | SOC 2, HIPAA | SOC 2, HIPAA | SOC 2, HIPAA, GDPR |
| Data residency | US | US | Global | US |
Key differences between Sunwave and Alleva
- Deployment: Sunwave supports SaaS/Web/Cloud, Mobile - Android; Alleva supports Mobile - iOS, Mobile - Android, SaaS/Web/Cloud.
Compare Sunwave vs Alleva vs NextGen Healthcare EHR vs Athenahealth EHR — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most EHR Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Biggest differences
Start here before you go deeper into features.
Large Enterprises, Medium Business, Small Business
Large Enterprises, Medium Business, Small Business
Large Enterprises, Medium Business, Small Business
Large Enterprises, Medium Business, Small Business
Sunwave typically suits Large Enterprises and Medium Business. Alleva tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Sunwave is the seamless, streamlined solution for Addiction Treatment Center operations. Combining EMR, RCM, CRM and Telehealth capabilities in a single platform, it gives you the control ... Read More about Sunwave | Alleva is a cloud-based Electronic Health Record (EHR) and practice management platform purpose-built for behavioral health providers, including outpatient centers, residential facilities, ... Read More about Alleva | NextGen Healthcare EHR is a robust, cloud-based electronic health record platform designed to streamline clinical, operational, and revenue workflows in ambulatory care settings. Tailored ... Read More about NextGen Healthcare EHR | Athenahealth EHR is designed to make it easy for medical professionals to stay ahead of industry changes and maintain exceptional care. This software provides accurate documentation ... Read More about Athenahealth EHR |
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User RatingsBased on verified Spotsaas reviews | ||||
Best Company Size | 5 – 200 employees | 11–200+ Employees | 50 – 1,000+ Employees | 5–50 Employees |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
- Consolidated Platform for Clinical & Operational Needs: Brings together EMR, CRM, RCM billing, telehealth, and alumni outreach in a single system, reducing administrative fragmentation.
- Well-Regarded Support and Training: Users consistently praise Sunwave’s onboarding, training programs, and ongoing customer support as highly responsive and helpful.
- User-Friendly Interface and Simple Navigation: Many report the platform is intuitive and easy to learn, enabling teams to become productive quickly.
- Streamlined Clinical Documentation: Echo AI simplifies and accelerates note creation, allowing clinicians to maintain compliance without sacrificing time for client care.
- All-in-One Operational Control: From treatment planning to billing and telehealth, Alleva covers every aspect of behavioral health practice management in a unified interface.
- Enhanced Client Engagement: Secure communication through a client portal improves transparency, trust, and continuity of care across all treatment phases.
- Comprehensive feature-rich platform: Includes patient portal, specialty-specific workflows, practice management, e‑prescribing, and revenue cycle management—all under one cloud-based system.
- Customizable and scalable: Highly adaptable templates, smart phrases, and specialty modules make it a solid fit for diverse healthcare settings from outpatient to hospitals.
- Integrated patient engagement & mobility: Secure messaging, appointment management, mobile access, and population health tools improve patient experience and provider efficiency.
- Integrated billing and scheduling: Athenahealth provides seamless integration between billing, scheduling, and clinical documentation, streamlining administrative tasks and reducing errors.
- Cloud-based accessibility: Being a cloud-based platform, Athenahealth allows healthcare providers to access patient records and manage workflows remotely, enhancing flexibility and continuity of care.
- Regulatory compliance support: The system is designed to help practices comply with healthcare regulations, including HIPAA, by incorporating necessary features such as secure messaging and audit trails.
Best fit
- 5 – 200 employees
- Addiction Treatment Centers, Behavioral Health Clinics, Mental Health Providers, Substance Use Disorder Programs
- Clinicians, Program Directors, Intake Coordinators, Billing Managers, Administrative Staff, IT Support
- 11–200+ Employees
- Behavioral Health Clinics, Mental Health Practices, Addiction Recovery Centers, Residential Treatment Programs, Outpatient Clinics, Wellness and Counseling Services
- Clinical Director, Behavioral Health Therapist, Case Manager, Billing Coordinator, Medical Office Administrator, Psychiatric Nurse, Substance Abuse Counselor, Mental Health Program Manager
- 50 – 1,000+ Employees
- Healthcare, Ambulatory Care, Specialty Clinics, Community Hospitals, Group Practices
- Physicians, Nurse Practitioners, Practice Managers, Medical Billers, Health IT Staff, Care Coordinators
- 5–50 Employees
- General Medical Practices, Family Medicine, Internal Medicine, Pediatrics, Multispecialty Clinics
- Physicians, Medical Assistants, Practice Managers, Billing Specialists, IT Support Staff
Reasons buyers look elsewhere
- Some practices find the interface requires too many clicks, which can slow down daily operations and frustrate users.
- Organizations needing deep customization for complex reporting or workflows may find Sunwave’s current level of flexibility falls short.
- A few users have experienced performance slowdowns or glitches, especially with heavy data loads or during peak hours.
- Some organizations require a more general-purpose EHR that supports broader medical specialties beyond behavioral health, leading them to consider platforms with wider clinical adaptability.
- Clinics seeking advanced customization or API access may find Alleva’s integration capabilities somewhat limited compared to open platforms designed for enterprise-level IT departments.
- Users looking for lower-cost options with simpler interfaces may opt for lightweight mental health EHRs that cater specifically to solo practitioners or small teams.
- The interface requires significant time to master, especially for users transitioning from more intuitive platforms.
- Tasks like rescheduling appointments often involve multiple steps, increasing administrative burden.
- Users report delays and system sluggishness—sometimes exacerbated by server load or internet bandwidth issues.
- While Athenahealth offers some degree of customization, many users find it insufficient for tailoring workflows and templates to specific practice needs. This limitation can hinder efficiency and adaptability.
- Users have reported instances of system lag and slow loading times, which can disrupt clinical workflows and reduce productivity.
- The platform's complexity necessitates comprehensive training for staff, which can be time-consuming and may temporarily disrupt practice operations.
Software Demo
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How do Sunwave, Alleva, NextGen Healthcare EHR and Athenahealth EHR Compare on Features?
Total Features | 15 Features | 8 Features | 9 Features | 7 Features |
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Unique Features | No unique features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Sunwave, Alleva, NextGen Healthcare EHR and Athenahealth EHR on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Pricing Page | Pricing information not available |  |  | Pricing information not available |
Other Details
Organization Types supported |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | ✓ Yes |
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HIPAA | ✓ Yes | ✓ Yes |
GDPR | — | — |
Data Encryption | ✓ Yes | ✓ Yes |
Data Residency | 🇺🇸 US | 🇺🇸 US |
Sunwave vs Alleva vs NextGen Healthcare EHR User Reviews & Rating Comparison
User Ratings | No reviews available for the product | No reviews available for the product | No reviews available for the product | |
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Rating Distribution | No reviews available for this product | |||
Spotsaas Editor’s POV generated by AI | What buyers like
Common complaints
| What buyers like
Common complaints
| What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is mixed across 30 reviews, so it is worth reviewing the tradeoffs closely. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product | No reviews available for the product |
List of Customers
Customers | No Customers information available. | No Customers information available. |  Vision Care  KATZEN EYE GROUP  Otis R. Bowen Center for Human Services | No Customers information available. |
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Media and Screenshots
Screenshots | No screenshots available. |  6 Screenshots |
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Videos |  1 Videos |  1 Videos |
Alternatives
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Sunwave or Alleva?
- Sunwave and Alleva are closely matched with equal user ratings of -1.0. The right choice depends on your team size, budget, and specific EHR Software needs.
- Do Sunwave and Alleva offer a free trial?
- Neither Sunwave nor Alleva currently lists a free trial.
- What is the starting price of Sunwave vs Alleva?
- Sunwave starts at Contact for pricing. Alleva starts at Contact for pricing.
- What are the top alternatives to Sunwave?
- Top alternatives to Sunwave include NextGen Healthcare EHR, Athenahealth EHR, Allscripts EHR, PrognoCIS, 75Health EHR.
- What are the top alternatives to Alleva?
- Top alternatives to Alleva include NextGen Healthcare EHR, Athenahealth EHR, zHealthEHR, Casamba Health and Hospice, Sunwave.