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SugarCRM Survey Rocket vs SurveyMonkey Comparison

Last updated:

SugarCRM Survey Rocket

4.4(88 reviews)

Starting at $158.25 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

SurveyRocket is a survey/user feedback platform that allows users to create surveys in minutes using the drag and drop functionality, then embed that survey to websites using an iFrame, or share the survey link with Emai…

SurveyMonkey

4.1(28,818 reviews)

Starting at $25 /User/Month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

SurveyMonkey is the leading online survey software. It helps collect the feedback need to make work better. With SurveyMonkey user can create or customize a survey, embed it in website, or share it via email. When user n…

SugarCRM Survey Rocket leads on user satisfaction with a 4.4-star rating across 88 reviews.

SugarCRM Survey Rocket vs SurveyMonkey — at a glance

FeatureSugarCRM Survey RocketSurveyMonkey
Rating4.4 / 54.1 / 5
Reviews8828,818
Starting price$158.25 /Month$25 /User/Month
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessFreelancers / Consultants, Large Enterprises, Medium Business
CategorySurvey/ User Feedback SoftwareSurvey/ User Feedback Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailable
Support modes24/7 (Live rep), Business Hours, Online24/7 (Live rep), Business Hours, Online
CertificationsSOC 2, HIPAA, GDPR
Data residencyGlobalGlobal

Key differences between SugarCRM Survey Rocket and SurveyMonkey

  • Pricing: SugarCRM Survey Rocket starts at $158.25 /Month, while SurveyMonkey starts at $25 /User/Month.
  • Target audience: SugarCRM Survey Rocket is built for Large Enterprises and Medium Business, while SurveyMonkey targets Freelancers / Consultants and Large Enterprises.
  • User satisfaction: SugarCRM Survey Rocket scores higher with a 4.4-star average.
  • Deployment: SugarCRM Survey Rocket supports SaaS/Web/Cloud; SurveyMonkey supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

SugarCRM Survey Rocket vs SurveyMonkey — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

SugarCRM Survey Rocket - Survey/ User Feedback Software
Talk to an expert
Talk to an expert
SurveyMonkey - Survey/ User Feedback Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

SugarCRM Survey Rocket

Best for

Large Enterprises, Medium Business, Small Business

SurveyMonkey

Best for easy, customizable surveys in market and employee research.

Choose if
  • You need a simple, user-friendly tool to create and customize surveys quickly.
  • Your team requires multiple distribution methods like embedding surveys or emailing links.
  • You represent marketing, HR, or customer experience teams in small to large companies.
Consider alternatives if
  • You require advanced analytics and deep data reporting beyond basic plans.
  • Your organization needs tight integration with specialized or niche enterprise software.

SugarCRM Survey Rocket typically suits Large Enterprises and Medium Business. SurveyMonkey tends to fit Freelancers / Consultants and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

SurveyRocket is a survey/user feedback platform that allows users to create surveys in minutes using the drag and drop functionality, then embed that survey to websites using an iFrame, or ... Read More about SugarCRM Survey Rocket

SurveyMonkey is the leading online survey software. It helps collect the feedback need to make work better. With SurveyMonkey user can create or customize a survey, embed it in website, or ... Read More about SurveyMonkey

Entry Level Pricing

  • Starts from $158.25 , Billed Yearly
  • Starts from $25

Free Trial Availability

Spotsaas Score

What's this? ↗

8.1/10

9.8/10

User Ratings

Based on verified Spotsaas reviews

4.4

(88)

Best Company Size

Small BusinessLarge Enterprises
Get pricing help
Get pricing help

Software Demo

Demo

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Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do SugarCRM Survey Rocket and SurveyMonkey Compare on Features?

Total Features

11 Features

16 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare SugarCRM Survey Rocket and SurveyMonkey on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $158.25 , Billed Yearly
      • $25

      Pricing Plans

      • Basic

        • Simple Surveys

        • Unlimited Surveys

        • Unlimited Survey Responses

        Show more +

      • Professional

        • Survey Automation

        • Includes features of Basic plan, Plus

        • Advance Logic

        Show more +

      • Ultimate

        • Survey Master

        • Includes features of Professional plan, Plus

        • Skip Logic

        Show more +

      • Not Available

      Pricing Page

      SugarCRM Survey Rocket pricing
      SurveyMonkey pricing

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No
      ✓ Yes

      GDPR

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      SugarCRM Survey Rocket User Reviews & Rating Comparison

      User Ratings

      4.4

      (based on 88 reviews)

      4.1

      (based on 28818 reviews)

      Rating Distribution

      0

      0

      0

      0

      0

      0

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is positive across 88 reviews, with strong overall satisfaction.

      What buyers like

      • Easy drag-and-drop interface
      • Open source availability
      • Multiple survey hosting

      Common complaints

      • Limited advanced analytics
      • May require technical setup
      • Basic design options

      Buyer sentiment

      Users generally appreciate SurveyMonkey’s ease of use and flexibility but note limitations in advanced features and pricing clarity.

      What buyers like

      • Ease of use
      • Survey customization
      • Distribution options

      Common complaints

      • Pricing complexity
      • Limited advanced analytics

      Pros and Cons

      • The drag-and-drop interface simplifies survey creation.

      • Being open source allows for extensive customization.

      • Users can easily share surveys via email or embed them.

      • Customization may require technical skills.

      • Limited advanced analytics features.

      • Easy to create and customize surveys

      • Multiple distribution options including embedding and email

      • Widely recognized and trusted platform with extensive user base

      • Limited advanced analytics in basic plans

      • Pricing can be unclear due to quotation-based options

      List of Customers

      Customers

      No Customers information available.

      Cisco

      Cisco

      Box

      Box

      intuit

      intuit

      Media and Screenshots

      Screenshots

      No screenshots available.

      SurveyMonkey screenshot

      5 Screenshots

      Videos

      video-0

      2 Videos

      video-0

      6 Videos

      Top Alternatives to SugarCRM Survey Rocket and SurveyMonkey in 2026

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      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, SugarCRM Survey Rocket or SurveyMonkey?
      SugarCRM Survey Rocket edges out the other on user ratings (4.4 vs 4.1). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do SugarCRM Survey Rocket and SurveyMonkey offer a free trial?
      Yes, both SugarCRM Survey Rocket and SurveyMonkey offer a free trial.
      What is the starting price of SugarCRM Survey Rocket vs SurveyMonkey?
      SugarCRM Survey Rocket starts at $158.25 /Month. SurveyMonkey starts at $25 /User/Month.
      What are the top alternatives to SugarCRM Survey Rocket?
      Top alternatives to SugarCRM Survey Rocket include SurveyMonkey, Checkbox Survey, SmartSurvey, QuestionPro, SurveyMethods.
      What are the top alternatives to SurveyMonkey?
      Top alternatives to SurveyMonkey include Checkbox Survey, SmartSurvey, QuestionPro, SurveySparrow, Qualtrics Core XM.

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