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Compare Sugar Sell vs Kapture CRM vs Salesforce Sales Cloud vs Thryv

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Overview

Description

SugarCRM is the only sales force automation software that has all the features of a full featured customer relationship management system and the features of a full featured sales force ... Read More

Kapture is a helpful customer relationship management (CRM) software application that helps you to manage your business. Kapture manages accounts, contacts, leads, and helps you to keep ... Read More

Entry Level Pricing
  • Starts from $49
  • Starts from $15 , Billed Yearly
Free Trial Availability
  • Free Trial available
Spotsaas Score

8.7/10

9.0/10

User Ratings

4.4

(24)
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Software Demo

Demo

Features

Total Features

9 Features

34 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $49
          • $15 , Billed Yearly
          Pricing Plans
          • Not Available
          • Special

            • Unlimited Tickets

            • Custom Dashboard

            • Omnichannel Ticketing

            Show more +

          • Essential

            • Omnichannel Ticketing

            • Auto-assign Tickets

            • SLA Management

            Show more +

          • Professional

            • Includes features of Essential plan, plus

            • Custom API

            • Ecommerce Integrations

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          • Browse all pricing plans
          Pricing Pagesugar-sell pricingkapture-crm pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          18

          Very Good

          12

          Good

          0

          Poor

          0

          Terible

          0

          Excellent

          46

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          1

          Expert's Review generated by AI

          Sugar Sell stands out as a highly customizable and robust CRM solution that consistently delivers value across diverse business environments. Its flexibility is often praised, allowing companies ...Read more

          Kapture CX has gained substantial recognition for its user-friendly design and robust functionality, making it a popular choice for businesses looking to streamline customer support and ...Read more

          Pros and Cons
          • Excellent flexibility and customization options, allowing users to personalize workflows, modules, and fields to suit unique business needs.

          • Robust reporting and advanced analytics that provide valuable insights for decision making, though slightly limited in specific visual options.

          • Streamlined organization of customer data, enabling efficient management of leads, opportunities, and workflows.

          • Intuitive and user-friendly interface that ensures easy adoption by sales teams and administrators.

          • Steep learning curve for new users due to the extensive flexibility and customizability, leading to higher required training time.

          • High upfront and ongoing costs, making it less ideal for small businesses with limited budgets.

          • User-friendly interface and intuitive design, making it accessible for all skill levels.

          • Excellent customer support and proactive assistance in resolving queries and technical issues.

          • Effective ticketing system facilitating faster query resolution and improved productivity.

          • Comprehensive reporting and analytics capabilities for tracking performance and insights.

          • Occasional lags and latency issues affecting system performance during peak usage.

          • Limited reporting and analytics access, such as only 30-day reports or lack of visual enhancements.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          CBRE

          CBRE

          Materion

          Materion

          Access

          Access

          Treebo

          Treebo

          SOS Children's Village

          SOS Children's Village

          FCM Travel Solutions

          FCM Travel Solutions

          Media and Screenshots

          Screenshots
          sugarcrm

          3 Screenshots

          Dashboard

          5 Screenshots

          Videos
          video-0

          2 Videos

          video-0

          4 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Sugar Sell and Kapture CRM offer a Free Trial.

          Sugar Sell is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          Kapture CRM is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for Sugar Sell Starts at $49/Month whereas for Kapture CRM Starts at $15/User/Month when Billed Yearly.

          Some top alternatives to Sugar Sell includes Salesforce Sales Cloud, Thryv, monday sales CRM by monday.com, Zoho CRM, Vendasta, ClickUp, Freshsales, Salesforce, GoCRM, Keap, RealtimeCRM, SalesCRM, SimpleCRM, webCRM, DigitalCRM.com and Cool Life CRM.

          Some top alternatives to Kapture CRM includes Salesforce Sales Cloud, Thryv, monday sales CRM by monday.com, Zoho CRM, Vendasta, ClickUp, Freshsales, Salesforce, Zendesk Sell, Netsuite CRM, SalesCRM, FIVE CRM, Snapforce CRM, HelpDesk and CRMdesk.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].