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Splunk On-Call vs VictorOps Comparison

Last updated:

Splunk On-Call

4.6(90 reviews)

Starting at $5 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Splunk on-call has been designed from the ground up to help teams quickly resolve incidents, proactively monitor the complex world of business applications, and predict service issues before they happen. With an intuitiv…

VictorOps

4.6(53 reviews)

Starting at $5 /User/Month

  • Free Trial
  • Medium Business
  • Enterprise

VictorOps is incident management software that empowers user to respond better, faster, and smarter. Incidents are created, assigned and communicated through one secure web interface. Data comes together in a single stre…

Spotsaas Analysis

Splunk On-CallVictorOps

The core difference between Splunk On-Call and VictorOps lies in their focus on customizable alerting and shift management versus fine-grained control over escalation thresholds and workflows. Splunk On-Call is ideal for DevOps or IT operations teams seeking robust mobile alerting, while VictorOps caters to teams that prioritize extensive integrations and smart alert customization.

- Flexible and configurable incident management - Strong mobile alerting capabilities - Customizable alerting and shift management - Suitable for companies with 51-500 or 500+ employees - Powerful rules engine for incident notifications - Ideal for DevOps or IT operations teams

- Integrated incident management for DevOps teams - Flexible mobile support for on-the-go notifications - Fine-grained control over escalation thresholds - Extensive integrations with other tools - Smart alert customization for efficient handling - Suitable for companies with 51-500 or 501-2000 employees

Splunk On-Call vs VictorOps — at a glance

FeatureSplunk On-CallVictorOps
Rating4.6 / 54.6 / 5
Reviews9053
Starting price$5 /User/Month$5 /User/Month
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessMedium Business, Enterprise, Large Enterprises
CategoryIncident Management SoftwareIncident Management Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailable
Support modes24/7 (Live rep), Business Hours, Online
CertificationsSOC 2, HIPAA, GDPR, ISO 27001SOC 2, GDPR
Data residencyGlobalUS

Key differences between Splunk On-Call and VictorOps

  • Pricing: Splunk On-Call starts at $5 /User/Month, while VictorOps starts at $5 /User/Month.
  • Target audience: Splunk On-Call is built for Large Enterprises and Medium Business, while VictorOps targets Medium Business and Enterprise.

Splunk On-Call vs VictorOps — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Incident Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Splunk On-Call - Incident Management Software
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VictorOps - Incident Management Software
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Talk to an expert

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Biggest differences

Start here before you go deeper into features.

Splunk On-Call

Best for flexible, configurable incident management with strong mobile alerting.

Choose if
  • You need customizable alerting and shift management via a powerful rules engine.
  • Your DevOps or IT operations team requires quick, accurate incident notifications anywhere.
  • You want proactive monitoring integrated with extensive business application connections.
Consider alternatives if
  • Your team is small without dedicated incident management needs or prefers simplicity.
  • You require a minimalistic alerting tool or extensive marketplace apps and connectors.

VictorOps

Best for DevOps teams needing flexible, integrated incident management with mobile support.

Choose if
  • You require fine-grained control over team-specific escalation thresholds and workflows.
  • Your team values extensive integrations and smart alert customization for efficient incident handling.
  • You need a mobile app to manage incidents and escalations remotely and on-the-go.
Consider alternatives if
  • You want a minimal, highly simplified incident management tool with low setup complexity.
  • Your organization is very small (under 10 employees) with limited IT complexity.

Splunk On-Call: Best for flexible, configurable incident management with strong mobile alerting. VictorOps: Best for DevOps teams needing flexible, integrated incident management with mobile support.

Description

Splunk on-call has been designed from the ground up to help teams quickly resolve incidents, proactively monitor the complex world of business applications, and predict service issues ... Read More about Splunk On-Call

VictorOps is incident management software that empowers user to respond better, faster, and smarter. Incidents are created, assigned and communicated through one secure web interface. Data ... Read More about VictorOps

Entry Level Pricing

  • Starts from $5 , Billed Yearly
  • Starts from $5 , Billed Yearly

Free Trial Availability

SpotScore

What's this? ↗

8.0/10

8.4/10

User Ratings

Based on verified Spotsaas reviews

4.6

(90)

4.6

(53)

Best Company Size

51-500 employees500+ employees
51-500 employees501-2000 employees
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Software Demo

Demo

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How do Splunk On-Call and VictorOps Compare on Features?

Total Features

7 Features

4 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare Splunk On-Call and VictorOps on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $5 , Billed Yearly
      • $5 , Billed Yearly

      Pricing Plans

      • Starter

        • Users: Up to 10

        • 100+ Out-of-the-Box Integrations

        • Advanced Splunk Integrations

        Show more +

      • Growth

        • Includes features of the Starter plan, plus

        • Users: Unlimited

        • Unlimited Email and Push Notifications

      • Enterprise

        • Includes features of Growth plan, plus

        • ITSM Integrations (ServiceNow, JIRA)

        • Similar Incidents

        Show more +

      • Starter

        • Users: 10

        • 100+ Out-of-the-Box Integrations

        • ITSM Integrations (ServiceNow, JIRA)

        Show more +

      • Growth

        • Includes Starter Plan features, plus

        • Users: Unlimited

        • Enriched Notifications with Runbooks and Annotations

      • Enterprise

        • Includes Growth Plan features, plus

        • ITSM Integrations (ServiceNow, JIRA)

        • Similar Incidents

        Show more +

      • Browse all pricing plans

      Pricing Page

      Splunk On-Call pricing
      VictorOps pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      ✓ Yes

      HIPAA

      ✓ Yes

      GDPR

      ✓ Yes
      ✓ Yes

      ISO 27001

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes
      ✓ Yes

      Data Residency

      🌐 Global
      🇺🇸 US

      Splunk On-Call User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      36

      12

      0

      0

      1

      33

      11

      0

      0

      1

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally praise Splunk On-Call for its flexibility, powerful alerting, and mobile responsiveness, though some find the interface complex and the web portal cumbersome.

      What buyers like

      • Flexibility and configurability
      • Mobile application integration
      • Quick and accurate alerting

      Common complaints

      • Complexity for new users
      • Limited marketplace integrations

      Buyer sentiment

      Overall positive sentiment highlights VictorOps' strong incident management capabilities and mobile convenience, tempered by concerns about UI complexity and pricing.

      What buyers like

      • Ease of incident handling
      • Integration capabilities
      • Mobile app functionality

      Common complaints

      • User interface complexity
      • Pricing concerns

      Pros and Cons

      • Flexible and configurable incident management processes

      • Quick alerting and incident review capabilities

      • Mobile app integration enabling response from anywhere

      • Complexity and steep learning curve for newcomers

      • Limited marketplace apps and connectors restricting advanced functionality

      • Centralizes troubleshooting workflow for software engineers and IT workers

      • Mobile app enables effective incident handling and escalations remotely

      • Offers extensive integrations and smart alert customization

      • Potential price increases following acquisition

      • User interface can be cluttered and difficult to navigate

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used Splunk On-Call or VictorOps? Tell buyers what actually differs.

      List of Customers

      Customers

      No Customers information available.

      Crowdtap

      Crowdtap

      Craftsy

      Craftsy

      Myob

      Myob

      Media and Screenshots

      Screenshots

      No screenshots available.

      Team page

      5 Screenshots

      Videos

      video-0

      1 Videos

      video-0

      3 Videos

      Top Alternatives to Splunk On-Call and VictorOps in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Splunk On-Call or VictorOps?
      Splunk On-Call and VictorOps are closely matched with equal user ratings of 4.6. The right choice depends on your team size, budget, and specific Incident Management Software needs.
      Do Splunk On-Call and VictorOps offer a free trial?
      Yes, both Splunk On-Call and VictorOps offer a free trial.
      What is the starting price of Splunk On-Call vs VictorOps?
      Splunk On-Call starts at $5 /User/Month. VictorOps starts at $5 /User/Month.
      What are the top alternatives to Splunk On-Call?
      Top alternatives to Splunk On-Call include Freshservice, PagerDuty, Opsgenie, VictorOps, AlertOps.
      What are the top alternatives to VictorOps?
      Top alternatives to VictorOps include Freshservice, PagerDuty, Opsgenie, YetiCloud, AlertOps.