Splunk On-Call vs BigPanda Comparison
Splunk On-Call
Starting at $5 /User/Month
- Free Trial
- Large Enterprises
- Medium Business
Splunk on-call has been designed from the ground up to help teams quickly resolve incidents, proactively monitor the complex world of business applications, and predict service issues before they happen. With an intuitiv…
BigPanda
Starting at Contact for pricing
- Large Enterprises
- Medium Business
BigPanda is a incident management software. This innovative software helps businesses collaborate, communicate and act faster to resolve critical incidents and increase business resiliency. Whether it is a workplace viol…
Splunk On-Call leads on user satisfaction with a 4.6-star rating across 90 reviews.
SpotSaaS Analysis
Splunk On-CallBigPanda
The core difference lies in Splunk On-Call's emphasis on customizable alerting and shift management, while BigPanda focuses on rapid incident correlation and collaboration among IT teams. Splunk On-Call is ideal for DevOps or IT operations teams needing flexible incident management, whereas BigPanda suits medium to large enterprises seeking efficient incident resolution.
- Flexible and configurable incident management - Strong mobile alerting capabilities - Customizable alerting and shift management - Suitable for DevOps or IT operations teams - Quick and accurate incident notifications - Ideal for companies with 51-500 or 500+ employees
- Fast, collaborative critical incident management - Strong alert correlation features - Quickly identifies root causes of incidents - Unified platform for cross-team escalation - Best for medium businesses and large enterprises - Enhances teamwork during incident resolution
Splunk On-Call vs BigPanda — at a glance
| Feature | Splunk On-Call | BigPanda |
|---|---|---|
| Rating | 4.6 / 5 | 4.0 / 5 |
| Reviews | 90 | 90 |
| Starting price | $5 /User/Month | Contact for pricing |
| Free trial | Yes | No |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Incident Management Software | Incident Management Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud |
| API | Available | Available |
| Support modes | 24/7 (Live rep), Business Hours, Online | 24/7 (Live rep), Online |
| Certifications | SOC 2, HIPAA, GDPR, ISO 27001 | SOC 2, GDPR, ISO 27001 |
| Data residency | Global | Global |
Key differences between Splunk On-Call and BigPanda
- Pricing: Splunk On-Call starts at $5 /User/Month. BigPanda pricing is not publicly listed.
- Free trial: Splunk On-Call offers a free trial; BigPanda does not.
- User satisfaction: Splunk On-Call scores higher with a 4.6-star average.
- Deployment: Splunk On-Call supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; BigPanda supports SaaS/Web/Cloud.
Splunk On-Call vs BigPanda — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Incident Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Biggest differences
Start here before you go deeper into features.
Best for flexible, configurable incident management with strong mobile alerting.
- You need customizable alerting and shift management via a powerful rules engine.
- Your DevOps or IT operations team requires quick, accurate incident notifications anywhere.
- You want proactive monitoring integrated with extensive business application connections.
- Your team is small without dedicated incident management needs or prefers simplicity.
- You require a minimalistic alerting tool or extensive marketplace apps and connectors.
Best for IT teams needing fast, collaborative critical incident management.
- You require strong alert correlation to quickly identify root causes.
- Your teams need a unified platform for cross-team incident escalation.
- You are a medium or large enterprise with flexible, configurable workflows.
- You need extensive report customization and calendar integrations.
- You want a simple, out-of-the-box solution with minimal learning curve.
Splunk On-Call: Best for flexible, configurable incident management with strong mobile alerting. BigPanda: Best for IT teams needing fast, collaborative critical incident management.
Description | Splunk on-call has been designed from the ground up to help teams quickly resolve incidents, proactively monitor the complex world of business applications, and predict service issues ... Read More about Splunk On-Call | BigPanda is a incident management software. This innovative software helps businesses collaborate, communicate and act faster to resolve critical incidents and increase business resiliency. ... Read More about BigPanda |
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Entry Level Pricing |
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Free Trial Availability |
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Spotsaas ScoreWhat's this? ↗ | 8.0/10 | 8.5/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | 51-500 employees500+ employees | Medium BusinessLarge Enterprises |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do Splunk On-Call and BigPanda Compare on Features?
Total Features | 7 Features | 6 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Splunk On-Call and BigPanda on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Pricing Page | ![]() | Pricing information not available |
Other Details
Organization Types supported |
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Platforms Supported |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes |
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HIPAA | ✓ Yes | — |
GDPR | ✓ Yes | ✓ Yes |
ISO 27001 | ✓ Yes | ✓ Yes |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes |
Multi-Factor Auth (MFA) | ✓ Yes | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | ✓ Yes | ✓ Yes |
Data Residency | 🌐 Global | 🌐 Global |
Splunk On-Call User Reviews & Rating Comparison
User Ratings | ||
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Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally praise Splunk On-Call for its flexibility, powerful alerting, and mobile responsiveness, though some find the interface complex and the web portal cumbersome. What buyers like
Common complaints
| Buyer sentiment Overall positive sentiment highlights BigPanda's effective alert correlation and incident management, though some users note areas for improvement in customization and usability. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers | No Customers information available. | ![]() Rise Broadband ![]() TiVo ![]() Autodesk |
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Media and Screenshots
Screenshots | No screenshots available. | ![]() 3 Screenshots |
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Videos | ![]() 1 Videos | ![]() 3 Videos |
Top Alternatives to Splunk On-Call and BigPanda in 2026
Alternatives |
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Related Blogs and Articles for Incident Management Software
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Splunk On-Call or BigPanda?
- Splunk On-Call edges out the other on user ratings (4.6 vs 4.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Splunk On-Call and BigPanda offer a free trial?
- Splunk On-Call offers a free trial. BigPanda does not.
- What is the starting price of Splunk On-Call vs BigPanda?
- Splunk On-Call starts at $5 /User/Month. BigPanda starts at Contact for pricing.
- What are the top alternatives to Splunk On-Call?
- Top alternatives to Splunk On-Call include Freshservice, PagerDuty, Opsgenie, VictorOps, AlertOps.
- What are the top alternatives to BigPanda?
- Top alternatives to BigPanda include Freshservice, PagerDuty, Opsgenie, Moogsoft, AlertOps.










