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Splunk On-Call vs BigPanda Comparison

Last updated:

Splunk On-Call

4.6(90 reviews)

Starting at $5 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Splunk on-call has been designed from the ground up to help teams quickly resolve incidents, proactively monitor the complex world of business applications, and predict service issues before they happen. With an intuitiv…

BigPanda

4.0(90 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

BigPanda is a incident management software. This innovative software helps businesses collaborate, communicate and act faster to resolve critical incidents and increase business resiliency. Whether it is a workplace viol…

Splunk On-Call leads on user satisfaction with a 4.6-star rating across 90 reviews.

SpotSaaS Analysis

Splunk On-CallBigPanda

The core difference lies in Splunk On-Call's emphasis on customizable alerting and shift management, while BigPanda focuses on rapid incident correlation and collaboration among IT teams. Splunk On-Call is ideal for DevOps or IT operations teams needing flexible incident management, whereas BigPanda suits medium to large enterprises seeking efficient incident resolution.

- Flexible and configurable incident management - Strong mobile alerting capabilities - Customizable alerting and shift management - Suitable for DevOps or IT operations teams - Quick and accurate incident notifications - Ideal for companies with 51-500 or 500+ employees

- Fast, collaborative critical incident management - Strong alert correlation features - Quickly identifies root causes of incidents - Unified platform for cross-team escalation - Best for medium businesses and large enterprises - Enhances teamwork during incident resolution

Splunk On-Call vs BigPanda — at a glance

FeatureSplunk On-CallBigPanda
Rating4.6 / 54.0 / 5
Reviews9090
Starting price$5 /User/MonthContact for pricing
Free trial Yes No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryIncident Management SoftwareIncident Management Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud
APIAvailableAvailable
Support modes24/7 (Live rep), Business Hours, Online24/7 (Live rep), Online
CertificationsSOC 2, HIPAA, GDPR, ISO 27001SOC 2, GDPR, ISO 27001
Data residencyGlobalGlobal

Key differences between Splunk On-Call and BigPanda

  • Pricing: Splunk On-Call starts at $5 /User/Month. BigPanda pricing is not publicly listed.
  • Free trial: Splunk On-Call offers a free trial; BigPanda does not.
  • User satisfaction: Splunk On-Call scores higher with a 4.6-star average.
  • Deployment: Splunk On-Call supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; BigPanda supports SaaS/Web/Cloud.

Splunk On-Call vs BigPanda — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Incident Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Splunk On-Call - Incident Management Software
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BigPanda - Incident Management Software
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Biggest differences

Start here before you go deeper into features.

Splunk On-Call

Best for flexible, configurable incident management with strong mobile alerting.

Choose if
  • You need customizable alerting and shift management via a powerful rules engine.
  • Your DevOps or IT operations team requires quick, accurate incident notifications anywhere.
  • You want proactive monitoring integrated with extensive business application connections.
Consider alternatives if
  • Your team is small without dedicated incident management needs or prefers simplicity.
  • You require a minimalistic alerting tool or extensive marketplace apps and connectors.

BigPanda

Best for IT teams needing fast, collaborative critical incident management.

Choose if
  • You require strong alert correlation to quickly identify root causes.
  • Your teams need a unified platform for cross-team incident escalation.
  • You are a medium or large enterprise with flexible, configurable workflows.
Consider alternatives if
  • You need extensive report customization and calendar integrations.
  • You want a simple, out-of-the-box solution with minimal learning curve.

Splunk On-Call: Best for flexible, configurable incident management with strong mobile alerting. BigPanda: Best for IT teams needing fast, collaborative critical incident management.

Description

Splunk on-call has been designed from the ground up to help teams quickly resolve incidents, proactively monitor the complex world of business applications, and predict service issues ... Read More about Splunk On-Call

BigPanda is a incident management software. This innovative software helps businesses collaborate, communicate and act faster to resolve critical incidents and increase business resiliency. ... Read More about BigPanda

Entry Level Pricing

  • Starts from $5 , Billed Yearly
  • Not Available

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

8.0/10

8.5/10

User Ratings

Based on verified Spotsaas reviews

4.6

(90)

Best Company Size

51-500 employees500+ employees
Medium BusinessLarge Enterprises
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Software Demo

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How do Splunk On-Call and BigPanda Compare on Features?

Total Features

7 Features

6 Features

Unique Features

No unique features

No unique features

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Compare Splunk On-Call and BigPanda on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $5 , Billed Yearly
      • Not Available

      Pricing Plans

      • Starter

        • Users: Up to 10

        • 100+ Out-of-the-Box Integrations

        • Advanced Splunk Integrations

        Show more +

      • Growth

        • Includes features of the Starter plan, plus

        • Users: Unlimited

        • Unlimited Email and Push Notifications

      • Enterprise

        • Includes features of Growth plan, plus

        • ITSM Integrations (ServiceNow, JIRA)

        • Similar Incidents

        Show more +

      • Not Available

      Pricing Page

      Splunk On-Call pricing

      Pricing information not available

      Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      ✓ Yes

      HIPAA

      ✓ Yes

      GDPR

      ✓ Yes
      ✓ Yes

      ISO 27001

      ✓ Yes
      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes
      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      Splunk On-Call User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      36

      12

      0

      0

      1

      66

      4

      1

      1

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally praise Splunk On-Call for its flexibility, powerful alerting, and mobile responsiveness, though some find the interface complex and the web portal cumbersome.

      What buyers like

      • Flexibility and configurability
      • Mobile application integration
      • Quick and accurate alerting

      Common complaints

      • Complexity for new users
      • Limited marketplace integrations

      Buyer sentiment

      Overall positive sentiment highlights BigPanda's effective alert correlation and incident management, though some users note areas for improvement in customization and usability.

      What buyers like

      • Alert correlation
      • User-friendly interface
      • Cross-team collaboration

      Common complaints

      • Bugs and stability issues
      • Limited customization options

      Pros and Cons

      • Flexible and configurable incident management processes

      • Quick alerting and incident review capabilities

      • Mobile app integration enabling response from anywhere

      • Complexity and steep learning curve for newcomers

      • Limited marketplace apps and connectors restricting advanced functionality

      • Alert correlation to quickly identify root causes and reduce resolution time

      • User-friendly interface and dashboard for incident management

      • Facilitates cross-team collaboration and unified incident escalation

      • Occasional bugs causing temporary frustrations

      • Limited customization options such as report integration and calendar view

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      No Customers information available.

      Rise Broadband

      Rise Broadband

      TiVo

      TiVo

      Autodesk

      Autodesk

      Media and Screenshots

      Screenshots

      No screenshots available.

      Dashboard

      3 Screenshots

      Videos

      video-0

      1 Videos

      video-0

      3 Videos

      Top Alternatives to Splunk On-Call and BigPanda in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Splunk On-Call or BigPanda?
      Splunk On-Call edges out the other on user ratings (4.6 vs 4.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Splunk On-Call and BigPanda offer a free trial?
      Splunk On-Call offers a free trial. BigPanda does not.
      What is the starting price of Splunk On-Call vs BigPanda?
      Splunk On-Call starts at $5 /User/Month. BigPanda starts at Contact for pricing.
      What are the top alternatives to Splunk On-Call?
      Top alternatives to Splunk On-Call include Freshservice, PagerDuty, Opsgenie, VictorOps, AlertOps.
      What are the top alternatives to BigPanda?
      Top alternatives to BigPanda include Freshservice, PagerDuty, Opsgenie, Moogsoft, AlertOps.

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