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Splashtop Remote Support vs TeamViewer Comparison

Last updated:

Splashtop Remote Support

4.5(44 reviews)

Starting at $25 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Splashtop Remote Support is the premier remote support software for the world's most secure, manageable laptops, desktops and netbooks. Splashtop provides a convenient remote access tool that connects to your computer us…

TeamViewer

3.9(12,204 reviews)

Starting at $9 /month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

TeamViewer is an essential tool for all small business owners and members of large organizations. It allows you to directly access a remote desktop, as well as computer programs. TeamViewer allows you to enter a password…

Splashtop Remote Support leads on user satisfaction with a 4.5-star rating across 44 reviews.

SpotSaaS Analysis

Splashtop Remote SupportTeamViewer

The core difference lies in Splashtop Remote Support's focus on secure and fast remote support tailored for small to mid-sized IT teams, while TeamViewer emphasizes cross-platform compatibility and ease of use for a broader range of users. Ideal buyers for Splashtop are IT professionals in smaller organizations prioritizing security, whereas TeamViewer is suited for those needing a versatile tool for diverse environments.

- Best for small to mid-sized IT teams - Emphasizes security features like encryption - Quick and easy setup with minimal configuration - Suitable for various industries including healthcare and finance - Ideal for IT managers and help desk technicians - Price point of $25

- Best for simple, reliable remote access - Supports cross-platform compatibility - Suitable for larger enterprises and diverse teams - Ideal for IT support technicians and educators - Emphasizes ease of use for remote work - Price point of $9

Splashtop Remote Support vs TeamViewer — at a glance

FeatureSplashtop Remote SupportTeamViewer
Rating4.5 / 53.9 / 5
Reviews4412,204
Starting price$25 /Month$9 /month
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessFreelancers / Consultants, Large Enterprises, Medium Business
CategoryRemote Access SoftwareRemote Access Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailable
Support modesBusiness Hours, OnlineBusiness Hours
CertificationsSOC 2, HIPAA, GDPRSOC 2, GDPR, ISO 27001
Data residencyGlobalGlobal

Key differences between Splashtop Remote Support and TeamViewer

  • Pricing: Splashtop Remote Support starts at $25 /Month, while TeamViewer starts at $9 /month.
  • Target audience: Splashtop Remote Support is built for Large Enterprises and Medium Business, while TeamViewer targets Freelancers / Consultants and Large Enterprises.
  • User satisfaction: Splashtop Remote Support scores higher with a 4.5-star average.
  • Deployment: Splashtop Remote Support supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; TeamViewer supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Splashtop Remote Support vs TeamViewer — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Remote Access Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

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Biggest differences

Start here before you go deeper into features.

Splashtop Remote Support

Best for secure, fast remote support in small to mid-sized IT teams.

Choose if
  • You need quick, easy setup with minimal configuration effort.
  • Your priority is robust security including encryption and multi-factor authentication.
  • You require low-latency remote access for resource-intensive tasks.
Consider alternatives if
  • Your organization demands complex, highly customizable enterprise workflows.
  • You need extensive integrations with legacy or non-standard systems.

TeamViewer

Best for simple, reliable remote access and IT support across platforms.

Choose if
  • You need an easy-to-use remote access tool for IT support or remote work.
  • Your team requires cross-platform compatibility including Windows, macOS, Linux, iOS, and Android.
  • You want robust security with end-to-end encryption and multi-factor authentication.
Consider alternatives if
  • You require extensive customization or advanced remote access features.
  • You need uninterrupted commercial use without risk of mistaken bans for personal use.

Splashtop Remote Support: Best for secure, fast remote support in small to mid-sized IT teams. TeamViewer: Best for simple, reliable remote access and IT support across platforms.

Description

Splashtop Remote Support is the premier remote support software for the world's most secure, manageable laptops, desktops and netbooks. Splashtop provides a convenient remote access tool ... Read More about Splashtop Remote Support

TeamViewer is an essential tool for all small business owners and members of large organizations. It allows you to directly access a remote desktop, as well as computer programs. TeamViewer ... Read More about TeamViewer

Entry Level Pricing

  • Starts from $25
  • Starts from $9 , yearly

Free Trial Availability

Spotsaas Score

What's this? ↗

9.0/10

9.8/10

User Ratings

Based on verified Spotsaas reviews

4.5

(44)

Best Company Size

1-50 employees51-500 employees
10-500 employeesLarge enterprises
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Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Splashtop Remote Support

  • Effortless Remote Access: With Splashtop Remote Support, your IT team can connect to devices anytime, anywhere, ensuring seamless troubleshooting and support. This means less downtime and faster resolutions, ultimately boosting productivity.
  • Enhanced Security Measures: We understand that data security is a top concern. Splashtop incorporates robust encryption protocols and multi-factor authentication, giving you peace of mind while accessing sensitive information remotely.
  • User-Friendly Interface: One of the standout features is its intuitive design. Even those who aren’t tech-savvy can navigate the platform with ease, reducing the learning curve for staff and allowing for quick onboarding of new team members.

TeamViewer

  • Seamless Remote Access: With TeamViewer, you can effortlessly connect to devices from anywhere in the world, allowing your team to troubleshoot issues or collaborate in real-time without the constraints of geographical boundaries.
  • Robust Security Features: Rest easy knowing that your data is protected. TeamViewer employs end-to-end encryption and multi-factor authentication, ensuring that sensitive information remains secure during remote sessions.
  • Cross-Platform Compatibility: Whether you're on Windows, macOS, Linux, iOS, or Android, TeamViewer has you covered. This flexibility means that your team can work together regardless of the devices they use.
Best fit

Best fit

Splashtop Remote Support

  • 1-500 employees
  • IT Support, Managed Service Providers (MSPs), Healthcare, Education, Financial Services, Software Development, Consulting
  • IT Managers, Help Desk Technicians, System Administrators, Technical Support Specialists, Network Administrators

TeamViewer

  • 10 to 500 employees
  • IT support, remote work solutions, education, healthcare, and manufacturing
  • IT support technicians, remote support agents, system administrators, and educators
Watchouts

Reasons buyers look elsewhere

Splashtop Remote Support

  • Users may seek alternatives due to pricing concerns, especially if their needs can be met by more budget-friendly solutions without compromising on essential remote support features.
  • Some organizations might require advanced security features or compliance certifications that Splashtop Remote Support does not offer, prompting a search for more robust solutions.
  • Businesses with specific integration needs may find that alternatives provide better compatibility with their existing software and systems, enhancing overall workflow efficiency.

TeamViewer

  • Users may seek alternatives due to TeamViewer's pricing structure, which can be expensive for small businesses or individuals needing basic remote access without the full suite of features offered.
  • Performance issues, such as lag or connectivity problems during remote sessions, can drive users to explore alternatives that promise more reliable and faster connections for smoother user experiences.
  • Some users might prioritize data security and privacy, leading them to consider alternatives that offer enhanced encryption or localized data storage options to better meet their organizational compliance needs.

Software Demo

Demo

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How do Splashtop Remote Support and TeamViewer Compare on Features?

Total Features

7 Features

8 Features

Unique Features

No unique features

No unique features

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Compare Splashtop Remote Support and TeamViewer on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $25
      • $9 , yearly

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Splashtop Remote Support pricing
      TeamViewer pricing

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      ✓ Yes

      HIPAA

      ✓ Yes

      GDPR

      ✓ Yes
      ✓ Yes

      ISO 27001

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes
      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      Splashtop Remote Support User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      85

      6

      1

      1

      2

      10777

      233

      32

      27

      435

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally express strong satisfaction with Splashtop Remote Support’s ease of use, security, and performance, highlighting it as a cost-effective and reliable remote access solution.

      What buyers like

      • Ease of configuration and setup
      • Security features
      • Fast and stable performance

      Common complaints

      • Limited advanced enterprise features
      • Pricing transparency

      Buyer sentiment

      Users generally appreciate TeamViewer's ease of use, reliability, and free personal use, though some express frustration over mistaken commercial use bans and limited advanced features.

      What buyers like

      • Ease of use
      • Reliable performance
      • Free personal use

      Common complaints

      • False commercial use detection
      • Limited advanced features

      Pros and Cons

      • Ease of configuration and quick setup

      • Robust security with encryption and multi-factor authentication

      • Stable and fast remote access performance with low latency

      • Limited information on advanced enterprise features

      • Potentially less suitable for very large enterprises with complex needs

      • Intuitive and easy-to-use interface suitable for all technical levels

      • Reliable and stable performance ensuring seamless remote connections

      • Free for personal use with generous features

      • Mistaken identification of personal use as commercial causing bans

      • Limited customization and advanced features for power users

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      No Customers information available.

      Siemens

      Siemens

      Coca-Cola

      Coca-Cola

      Airbus

      Airbus

      Media and Screenshots

      Screenshots

      Splashtop Remote Support screenshot

      3 Screenshots

      screenshots

      13 Screenshots

      Videos

      video-0

      3 Videos

      video-0

      4 Videos

      Top Alternatives to Splashtop Remote Support and TeamViewer in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Splashtop Remote Support or TeamViewer?
      Splashtop Remote Support edges out the other on user ratings (4.5 vs 3.9). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Splashtop Remote Support and TeamViewer offer a free trial?
      Yes, both Splashtop Remote Support and TeamViewer offer a free trial.
      What is the starting price of Splashtop Remote Support vs TeamViewer?
      Splashtop Remote Support starts at $25 /Month. TeamViewer starts at $9 /month.
      What are the top alternatives to Splashtop Remote Support?
      Top alternatives to Splashtop Remote Support include Zoho Assist, ScreenMeet, GoToMyPC, RemotePC, BeyondTrust Remote Support.
      What are the top alternatives to TeamViewer?
      Top alternatives to TeamViewer include GoToMyPC, RemotePC, VNC Connect, RemoteToPC, AnyDesk.

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