NEWJoin 1M+ SaaS Professionals|Get Weekly Insights, Trends & Expert PicksSubscribe Free →

Spotsaas logo

Splashtop Remote Support vs GoToMyPC Comparison

Last updated:

Splashtop Remote Support

4.5(44 reviews)

Starting at $25 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Splashtop Remote Support is the premier remote support software for the world's most secure, manageable laptops, desktops and netbooks. Splashtop provides a convenient remote access tool that connects to your computer us…

GoToMyPC

3.9(105 reviews)

Starting at $18 /computer/month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

GoToMyPC is a trusted remote desktop solution designed to provide seamless and secure access to your home or office computer from anywhere in the world. Known for its ease of use, GoToMyPC allows users to connect instant…

Splashtop Remote Support leads on user satisfaction with a 4.5-star rating across 44 reviews.

SpotSaaS Analysis

Splashtop Remote SupportGoToMyPC

The core difference lies in Splashtop Remote Support's focus on providing robust security and fast remote support tailored for IT teams, while GoToMyPC emphasizes user-friendly remote desktop access across various devices. Ideal buyers for Splashtop are small to mid-sized IT teams needing secure support, whereas GoToMyPC is suited for organizations seeking easy access for diverse device types.

Who should pick which

  • Best for small to mid-sized IT teams:
  • Emphasizes robust security features:
  • Quick setup with minimal configuration:
  • Ideal for IT Managers and Help Desk Technicians:
  • Supports various industries including Healthcare and Education:
  • Priced at $25:
  • Best for secure remote desktop access:
  • User-friendly with quick onboarding:
  • Supports multiple device types including Linux and Chromebook:
  • Ideal for IT Managers and Remote Support Technicians:
  • Suitable for organizations in IT Services and Consulting:
  • Priced at $18:

Splashtop Remote Support vs GoToMyPC — at a glance

FeatureSplashtop Remote SupportGoToMyPC
Rating4.5 / 53.9 / 5
Reviews44105
Starting price$25 /Month$18 /computer/month
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessFreelancers / Consultants, Large Enterprises, Medium Business
CategoryRemote Access SoftwareRemote Access Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
API
Support modesBusiness Hours, OnlineOnline
CertificationsSOC 2, HIPAA, GDPRSOC 2, HIPAA, GDPR
Data residencyGlobalGlobal

Key differences between Splashtop Remote Support and GoToMyPC

  • Pricing: Splashtop Remote Support starts at $25 /Month, while GoToMyPC starts at $18 /computer/month.
  • Target audience: Splashtop Remote Support is built for Large Enterprises and Medium Business, while GoToMyPC targets Freelancers / Consultants and Large Enterprises.
  • User satisfaction: Splashtop Remote Support scores higher with a 4.5-star average.
  • Deployment: Splashtop Remote Support supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; GoToMyPC supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Splashtop Remote Support vs GoToMyPC — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Remote Access Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Talk to an expert
GoToMyPC
Talk to an expert
Talk to an expert

Free PDF comparison

Download this Splashtop Remote Support vs GoToMyPC comparison

Get the full side-by-side as a PDF — these picks plus the top Remote Access Software tools, with verified ratings, pricing and features.

  • Side-by-side on pricing, features & ratings
  • Plus the category top 10, scored & ranked
  • Emailed to you — no on-screen download

No file downloads on screen — we email it to you. One-click unsubscribe anytime.

Biggest differences

Start here before you go deeper into features.

Splashtop Remote Support

Best for secure, fast remote support in small to mid-sized IT teams.

Choose if
  • You need quick, easy setup with minimal configuration effort.
  • Your priority is robust security including encryption and multi-factor authentication.
  • You require low-latency remote access for resource-intensive tasks.
Consider alternatives if
  • Your organization demands complex, highly customizable enterprise workflows.
  • You need extensive integrations with legacy or non-standard systems.

GoToMyPC

Best for secure, easy remote desktop access across multiple device types.

Choose if
  • You need a simple, user-friendly remote access solution with quick onboarding.
  • Your team requires reliable, fast connections from diverse devices including Linux and Chromebook.
  • Security is a priority, with features like 256-bit AES encryption and multifactor authentication.
Consider alternatives if
  • Your organization demands extensive app integrations and highly customizable workflows.
  • You require a broad marketplace of third-party connectors and plugins for extensibility.

Splashtop Remote Support: Best for secure, fast remote support in small to mid-sized IT teams. GoToMyPC: Best for secure, easy remote desktop access across multiple device types.

Description

Splashtop Remote Support is the premier remote support software for the world's most secure, manageable laptops, desktops and netbooks. Splashtop provides a convenient remote access tool ... Read More about Splashtop Remote Support

GoToMyPC is a trusted remote desktop solution designed to provide seamless and secure access to your home or office computer from anywhere in the world. Known for its ease of use, GoToMyPC ... Read More about GoToMyPC

Entry Level Pricing

  • Starts from $25
  • Starts from $18

Free Trial Availability

Spotsaas Score

What's this? ↗

9.0/10

8.7/10

User Ratings

Based on verified Spotsaas reviews

4.5

(44)

Best Company Size

1-50 employees51-500 employees
10-50 employees51-500 employees
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Splashtop Remote Support

  • Effortless Remote Access: With Splashtop Remote Support, your IT team can connect to devices anytime, anywhere, ensuring seamless troubleshooting and support. This means less downtime and faster resolutions, ultimately boosting productivity.
  • Enhanced Security Measures: We understand that data security is a top concern. Splashtop incorporates robust encryption protocols and multi-factor authentication, giving you peace of mind while accessing sensitive information remotely.
  • User-Friendly Interface: One of the standout features is its intuitive design. Even those who aren’t tech-savvy can navigate the platform with ease, reducing the learning curve for staff and allowing for quick onboarding of new team members.

GoToMyPC

  • Seamless Remote Access: With GoToMyPC, you can effortlessly connect to your office computer from anywhere, ensuring that you never miss a beat—whether you're at home, traveling, or in a coffee shop.
  • User-Friendly Interface: The intuitive design makes it easy for managers and employees alike to navigate the software without extensive training, allowing for quick onboarding and immediate productivity boosts.
  • Robust Security Features: Your data security is paramount. GoToMyPC employs advanced encryption and multi-factor authentication, giving you peace of mind knowing that your sensitive information is protected from unauthorized access.
Best fit

Best fit

Splashtop Remote Support

  • 1-500 employees
  • IT Support, Managed Service Providers (MSPs), Healthcare, Education, Financial Services, Software Development, Consulting
  • IT Managers, Help Desk Technicians, System Administrators, Technical Support Specialists, Network Administrators

GoToMyPC

  • 10 to 500 employees
  • IT Services, Consulting, Remote Work Solutions, Education Technology, and Healthcare
  • IT Managers, Remote Support Technicians, Sales Representatives, Project Managers, and Business Analysts
Watchouts

Reasons buyers look elsewhere

Splashtop Remote Support

  • Users may seek alternatives due to pricing concerns, especially if their needs can be met by more budget-friendly solutions without compromising on essential remote support features.
  • Some organizations might require advanced security features or compliance certifications that Splashtop Remote Support does not offer, prompting a search for more robust solutions.
  • Businesses with specific integration needs may find that alternatives provide better compatibility with their existing software and systems, enhancing overall workflow efficiency.

GoToMyPC

  • Users may seek alternatives to GoToMyPC due to its pricing structure, as some may find it expensive compared to other remote access solutions that offer similar features at a lower cost.
  • Those requiring specific integrations or functionalities not provided by GoToMyPC might explore alternatives that better cater to their unique business needs and enhance productivity.
  • Performance issues, such as lag or connectivity problems, can prompt users to consider other remote desktop applications that promise faster and more reliable connections for seamless operation.

Software Demo

Demo

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

Spotsaas advisor
Get shortlist help from a software advisor
  • Independent advice — matched to your business
  • Understand the tradeoffs before you talk to vendors
  • Free 15-min call with a software advisor.

Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

Trusted by teams at

How do Splashtop Remote Support and GoToMyPC Compare on Features?

Total Features

7 Features

22 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare Splashtop Remote Support and GoToMyPC on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $25
      • $18

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Splashtop Remote Support pricing
      GoToMyPC pricing

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      ✓ Yes

      HIPAA

      ✓ Yes
      ✓ Yes

      GDPR

      ✓ Yes
      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes
      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      Splashtop Remote Support User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      85

      6

      1

      1

      2

      76

      15

      3

      2

      8

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally express strong satisfaction with Splashtop Remote Support’s ease of use, security, and performance, highlighting it as a cost-effective and reliable remote access solution.

      What buyers like

      • Ease of configuration and setup
      • Security features
      • Fast and stable performance

      Common complaints

      • Limited advanced enterprise features
      • Pricing transparency

      Buyer sentiment

      Users generally appreciate GoToMyPC for its ease of use, reliability, and security, though some desire more advanced features and integrations.

      What buyers like

      • Ease of use
      • Connection reliability and speed
      • Security features

      Common complaints

      • Limited feature set
      • Lack of marketplace apps and connectors

      Pros and Cons

      • Ease of configuration and quick setup

      • Robust security with encryption and multi-factor authentication

      • Stable and fast remote access performance with low latency

      • Limited information on advanced enterprise features

      • Potentially less suitable for very large enterprises with complex needs

      • User-friendly interface enabling quick onboarding and ease of use

      • Reliable and fast remote connections from multiple device types

      • Strong security features including 256-bit AES encryption and multifactor authentication

      • Limited variety of advanced features may not meet all user needs

      • Lack of a wide range of marketplace apps and connectors restricts extensibility

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      No Customers information available.

      Duke University

      Duke University

      Park Heights Animal Care Center

      Park Heights Animal Care Center

      Media and Screenshots

      Screenshots

      Splashtop Remote Support screenshot

      3 Screenshots

      GoToMyPC Demo - GoToMyPC

      5 Screenshots

      Videos

      video-0

      3 Videos

      video-0

      3 Videos

      Top Alternatives to Splashtop Remote Support and GoToMyPC in 2026

      Expand your shortlist

      Add another option to compare side by side

      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Splashtop Remote Support or GoToMyPC?
      Splashtop Remote Support edges out the other on user ratings (4.5 vs 3.9). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Splashtop Remote Support and GoToMyPC offer a free trial?
      Yes, both Splashtop Remote Support and GoToMyPC offer a free trial.
      What is the starting price of Splashtop Remote Support vs GoToMyPC?
      Splashtop Remote Support starts at $25 /Month. GoToMyPC starts at $18 /computer/month.
      What are the top alternatives to Splashtop Remote Support?
      Top alternatives to Splashtop Remote Support include Zoho Assist, ScreenMeet, GoToMyPC, RemotePC, BeyondTrust Remote Support.
      What are the top alternatives to GoToMyPC?
      Top alternatives to GoToMyPC include TeamViewer, ScreenMeet, ConnectWise Control, Splashtop Business Access, Splashtop Remote Support.

      Grow your pipeline with buyers who are already looking for you

      254,000+ buyers use Spotsaas every month to evaluate and shortlist software. Get in front of them — for free, or with a managed growth plan built around your category.