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Compare SnapEngage vs Userlike vs ZoomInfo Chat

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Userlike - Live Chat Software
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Overview

Description

SnapEngage is an advanced chat monitoring platform ideal for streamlining customer engagement and boosting sales through live chat. With its customizable workflows, it effortlessly captures ... Read More

Introducing Userlike, the ultimate real-time chat platform with the tagline "Empower Your Customer Communication". Seamlessly connecting internal team members, customers, and employees, ... Read More

Entry Level Pricing
  • Starts from $16
  • Starts from $90 , Billed Yearly
Free Trial Availability
  • Free Trial available
  • Free Trial available
Spotsaas Score

9.3/10

9.2/10

User Ratings
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Software Demo

Demo

Userlike has not given any software demo yet

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Features

Total Features

9 Features

7 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $16
          • $90 , Billed Yearly
          Pricing Plans
          • Not Available
          Pricing Pagesnapengage pricinguserlike pricing

          Other Details

          Organization Types supported
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          90

          Very Good

          36

          Good

          11

          Poor

          0

          Terible

          1

          Excellent

          293

          Very Good

          155

          Good

          12

          Poor

          1

          Terible

          1

          Expert's Review generated by AI

          SnapEngage stands out as a versatile and user-friendly live chat tool, highly praised for its proactive chat features that facilitate better customer engagement and increased revenue. The ease of ...Read more

          Userlike stands out for its user-friendly interface, making it easy to implement and navigate. Customers appreciate its array of features, especially the AI functionalities that streamline ...Read more

          Pros and Cons
          • Easy to use with proactive chat for engaging customers and boosting revenue.

          • Comprehensive reports provide insights on visitor behavior and easy integration with Salesforce.

          • Customizable features for forms and pages, aiding communication with customers.

          • Efficient customer support team and useful stats summary for monitoring performance.

          • Issues with system integrations and outdated design can affect user experience.

          • Limits on chat disconnect time can be restrictive for ongoing conversations.

          • Simple and effective UI with many useful features that are easy to implement.

          • Quick and efficient setup process with a wide range of available features.

          • Easy memory retention of conversations for better customer service.

          • Good management of operators and their roles with clear tutorials.

          • Initial complexity for newcomers in activating and utilizing all features.

          • Some features can be overwhelming due to the richness of options.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          No Integration information available.

          Customers

          Customers
          SnapEngage_customers_0

          SnapEngage_customers_0

          SnapEngage_customers_1

          SnapEngage_customers_1

          SnapEngage_customers_2

          SnapEngage_customers_2

          No Customers information available.

          Media and Screenshots

          Screenshots
          Report large

          3 Screenshots

          Dashboard

          6 Screenshots

          Videos
          video-0

          3 Videos

          No videos available.

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both SnapEngage and Userlike offer a Free Trial.

          SnapEngage is designed for Large Enterprises, Medium Business and Small Business.

          Userlike is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for SnapEngage Starts at $16/User/Month whereas for Userlike Starts at $90/Month when Billed Yearly.

          Some top alternatives to SnapEngage includes ZoomInfo Chat, LiveChat, Crisp, LiveEngage, Zendesk Chat, Zoho SalesIQ, Smartchat, ChatFlow247, Freshchat, Let's Connect and Tiledesk.

          Some top alternatives to Userlike includes ZoomInfo Chat, LiveAgent, LiveChat, DeskMoz, MyLiveChat, REVE Chat, WebsiteAlive, Smartchat, LinkedChat, Freshchat and ChatAndBot.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].