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Compare Smartsupp vs LivePerson vs ZoomInfo Chat

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Overview

Description

Introducing Smartsupp – a versatile and feature-rich live chat software that helps you effectively engage with website visitors and convert them into satisfied customers. With real-time ... Read More

LivePerson is the ultimate solution for companies looking to enhance their customer conversations and overall performance. With its cutting-edge conversation cloud, LivePerson allows users ... Read More

Entry Level Pricing
  • Starts from $10 , Billed Yearly
  • Not Available
Free Trial Availability
  • No free trial
  • No free trial
Spotsaas Score

9.3/10

8.9/10

User Ratings

4.4

(80)
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Software Demo

Demo

Features

Total Features

7 Features

38 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $10 , Billed Yearly
          • Not Available
          Pricing Plans
          • Free

            • Free forever for 3 agents

            • 14-day conversation history

            • Live chat + email sending

            Show more +

          • Standard

            • 1 year conversation history

            • Live chat + email + Facebook Messenger

            • 1 chatbot New

            Show more +

          • Pro

            • 3 years conversation history

            • Live chat + email + Facebook Messenger

            • 10+ chatbots New

            Show more +

          • Not Available
          Pricing Pagesmartsupp pricing

          Pricing information not available

          Other Details

          Organization Types supported
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          321

          Very Good

          69

          Good

          14

          Poor

          2

          Terible

          4

          Excellent

          182

          Very Good

          58

          Good

          12

          Poor

          12

          Terible

          45

          Expert's Review generated by AI

          Smart App stands out as a top choice for seamless communication, offering an intuitive interface and reliable service. Users praise its user-friendly design, making navigation a breeze, and ...Read more

          LivePerson has received a mix of feedback from users, but there are clear strengths highlighted in the reviews. Users appreciate the platform's ability to streamline communication channels, ...Read more

          Pros and Cons
          • Easy to use and customize, saving time and enhancing customer interactions.

          • Intuitive interface with seamless navigation, contributing to a positive user experience.

          • Reliable service with minimal downtime, ensuring prompt message delivery.

          • Commitment to user privacy and security, offering end-to-end encryption for secure conversations.

          • Some users find the setup and notifications on the mobile app challenging, leading to missed customer interactions.

          • Limited customization options such as themes and notification sounds may restrict personalization for some users.

          • Allows for managing messaging channels efficiently, including social networks and WhatsApp.

          • Customer support is approachable and responsive, providing positive experiences.

          • Empowers businesses with AI features for automating tasks and improving efficiency.

          • Provides tools for omnichannel messaging solutions, benefiting both businesses and customers.

          • Some users find the reporting suite cumbersome and require more user-friendly options.

          • Limited modularity in pricing may restrict access to all features.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Customers

          Customers
          Dara bags

          Dara bags

          Insportline

          Insportline

          Motorgarten

          Motorgarten

          No Customers information available.

          Media and Screenshots

          Screenshots
          Notification

          4 Screenshots

          Connections

          2 Screenshots

          Videos
          video-0

          1 Videos

          video-0

          1 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Neither Smartsupp nor LivePerson offers a free trial.

          Smartsupp is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          LivePerson is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of Smartsupp begins at $10/User/Month when Billed Yearly, while pricing details for LivePerson are unavailable.

          Some top alternatives to Smartsupp includes ZoomInfo Chat, LiveChat, Tidio Chat, LiveEngage, Pure Chat, HappyFox Chat, DeskMoz, MyLiveChat, Smartchat, Freshchat and 13chats.

          Some top alternatives to LivePerson includes ZoomInfo Chat, LiveAgent, LiveChat, LiveEngage, MyLiveChat, Zendesk Chat, SnapEngage, Smartchat, ChatFlow247 and Let's Connect.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].