Smartlook vs Hotjar vs FullStory vs VWO Insights - Which Tool Fits Your Business?

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Smartlook (280) Get Quote Get Quote	Hotjar (359) Get Quote Get Quote	FullStory (276) Get Quote Get Quote

TL;DR - Quick Comparison Summary
Affiliate Disclosure

Description	The Smart Look Heat Map software is a cloud based system that allows contractors to create customer heat maps and get real-time feedback. Smart Look enables contractors to get immediate ... Read More	The Hotjar Heatmap Tool helps you to significantly understand and improve the experience of your users on your website. By allowing you to see exactly where they spend their time, click and ... Read More	The FullStory Chrome Extension lets you see every click, scroll, and keystroke your visitors make on your site, allowing you to review every step of their journey. You'll find insights ... Read More
Entry Level Pricing	Starts from $39	Starts from $39	Not Available
Free Trial Availability	Get Free Trial	No free trial	Get Free Trial
Spotsaas Score	9.8/10	9.6/10	9.6/10
User Ratings	4.5 (1988)	4.1 (1267)	4.4 (509)
	Get Quote	Get Quote	Get Quote

Software Demo

Demo

How do Smartlook, Hotjar, FullStory and VWO Insights Compare on Features?

Total Features	19 Features	6 Features	10 Features
Unique Features
	Get Quote	Get Quote	Get Quote

What Do Smartlook, Hotjar, FullStory and VWO Insights Cost?

Pricing Option
Starting From	$39	$39	Not Available
Pricing Plans	Not Available	Not Available	Not Available
Pricing Page
	View detailed pricing	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Not Available	Available
	Get Quote	Get Quote	Get Quote

Smartlook vs Hotjar vs FullStory User Reviews & Rating Comparison

User Ratings	4.5 (based on 1988 reviews)	4.1 (based on 1267 reviews)	4.4 (based on 509 reviews)
Rating Distribution	Excellent 247 Very Good 29 Good 2 Poor 1 Terible 1	Excellent 240 Very Good 92 Good 20 Poor 3 Terible 4	Excellent 233 Very Good 36 Good 4 Poor 2 Terible 1
Expert's Review generated by AI	Smartlook has garnered glowing reviews over the past 12 months, showcasing its robust offerings in app tracking, real-time monitoring, and user-friendly analytics. Users appreciate the ease of ...Read more	Hotjar stands out as a powerful and user-friendly tool for website optimization and user behavior analysis. Users appreciate its comprehensive features like session recordings, heatmaps, and ...Read more	FullStory has garnered significant praise over the past year for its powerful capabilities in providing detailed analytics and session replays for users. Customers are delighted with its ability ...Read more
Pros and Cons	Pros and Cons of Smartlook Easy to install and configure, providing quick setup and usability for users. Detailed visitor recordings offer valuable insights into user behavior, aiding in decision-making for improving user experience. User-friendly interface with intuitive navigation, making it accessible and understandable for users across different roles. Real-time monitoring capabilities help in immediate issue identification and response, enhancing customer experience. Lack of advanced features usage by all users may lead to underutilization of certain functionalities. Some users find the Marketplace options limited, impacting the availability of additional apps and connectors for enhanced functionality.	Pros and Cons of Hotjar Provides valuable insights into user behavior, enhancing website optimization. User-friendly interface, easy to set up and use for users without technical knowledge. Offers features like heatmaps, recordings, surveys, and feedback tools. Powerful tool for tracking user interactions, including clicks, scrolls, and site navigation. Some limitations in integration options with other tools. Pricing may be a concern for some users, especially with recent changes.	Pros and Cons of FullStory Provides detailed analytics and metrics for understanding user behavior effectively. Easy to set up and implement, with quick access to data insights. Offers real-time feedback and alerts to improve user experience and product quality. Great for tracking user sessions, identifying pain points, and making data-driven decisions. May require some time to explore the full range of features, which can be overwhelming for new users without adequate support. Limited selection in the Marketplace for additional apps and connectors may restrict advanced functionalities for some users.
Positive Reviews	No reviews available for the product	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews	Read reviews

List of Customers

Customers	O2 Miele Conrad	No Customers information available.	No Customers information available.

Media and Screenshots

Screenshots	8 Screenshots	6 Screenshots	5 Screenshots
Videos	3 Videos	1 Videos	3 Videos

Alternatives

Alternatives	VWO Insights VWO FullStack Hotjar 4.1	VWO Insights VWO FullStack Crazy Egg 4.3	VWO Insights VWO FullStack Crazy Egg 4.3

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Smartlook offers Free Trial, but Hotjar does not.

Smartlook is designed for Large Enterprises, Medium Business and Small Business.

Hotjar is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

The starting price for both Smartlook and Hotjar begins at $39/Month.

Some top alternatives to Smartlook includes VWO Insights, VWO FullStack, Hotjar, FullStory, UXCam, UserX, MouseStats, UserExperior, PinPut, Mixpanel, Appsee Mobile Analytics and WebForce Analytics.

Some top alternatives to Hotjar includes VWO Insights, VWO FullStack, Crazy Egg, Lucky Orange, Smartlook, Mouseflow, FullStory, VisitorLAB, PinPut, Mixpanel and WebForce Analytics.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Smartlook vs Hotjar vs FullStory vs VWO Insights - Which Tool Fits Your Business?

Smartlook

Hotjar

FullStory

TL;DR - Quick Comparison SummaryAffiliate Disclosure

Description

Entry Level Pricing

Free Trial Availability

Spotsaas Score

User Ratings

Software Demo

Demo

How do Smartlook, Hotjar, FullStory and VWO Insights Compare on Features?

Total Features

Unique Features

What Do Smartlook, Hotjar, FullStory and VWO Insights Cost?

Pricing Option

Starting From

Pricing Plans

Pricing Page

Other Details

Organization Types supported

Platforms Supported

Modes of support

API Support

Smartlook vs Hotjar vs FullStory User Reviews & Rating Comparison

User Ratings

Rating Distribution

Expert's Review generated by AI

Pros and Cons

Pros and Cons of Smartlook

Pros and Cons of Hotjar

Pros and Cons of FullStory

Positive Reviews

List of Customers

Customers

Media and Screenshots

Screenshots

Videos

Alternatives

Alternatives

Frequently Asked Questions (FAQs)

TL;DR - Quick Comparison Summary
Affiliate Disclosure