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Simplydesk vs TrackAbout Comparison

Last updated:

Simplydesk

4.7(5 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

Simplydesk helps you manage servicedesks, IT assets, network inventories, and movable assets in a safe and simple manner. This cloud-based platform allows access to the latest features, along with hostings, backups, upda…

TrackAbout

3.1(4 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

TrackAbout is an asset tracking software designed specifically for the real world. This cloud-based platform enables you to keep track of your valuable possessions while maximizing rental income and minimizing replacemen…

Simplydesk leads on user satisfaction with a 4.7-star rating across 5 reviews.

Simplydesk vs TrackAbout — at a glance

FeatureSimplydeskTrackAbout
Rating4.7 / 53.1 / 5
Reviews54
Starting priceContact for pricingContact for pricing
Free trial Yes No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business
CategoryHelp Desk SoftwareAsset Tracking Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows
API
Support modesOnline24/7 (Live rep), Business Hours, Online
CertificationsGDPR
Data residencyEU, CanadaGlobal

Key differences between Simplydesk and TrackAbout

  • Free trial: Simplydesk offers a free trial; TrackAbout does not.
  • User satisfaction: Simplydesk scores higher with a 4.7-star average.
  • Deployment: Simplydesk supports SaaS/Web/Cloud; TrackAbout supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows.

Simplydesk vs TrackAbout — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Help Desk Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Simplydesk - Help Desk Software
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Talk to an expert
TrackAbout - New SaaS Software
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Talk to an expert

Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

Simplydesk

Best for

Large Enterprises, Medium Business, Small Business

TrackAbout

Best for flexible, smartphone-based asset tracking in mid-to-large companies.

Choose if
  • You need mobile asset scanning and management via smartphones.
  • Your asset tracking requires extensive customization of asset properties.
  • You want to import asset data easily from spreadsheets or external systems.
Consider alternatives if
  • You are a small business with minimal asset tracking needs.
  • You require out-of-the-box integrations with many external enterprise systems.

Simplydesk typically suits Large Enterprises and Medium Business. TrackAbout tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Simplydesk helps you manage servicedesks, IT assets, network inventories, and movable assets in a safe and simple manner. This cloud-based platform allows access to the latest features, ... Read More about Simplydesk

TrackAbout is an asset tracking software designed specifically for the real world. This cloud-based platform enables you to keep track of your valuable possessions while maximizing rental ... Read More about TrackAbout

Free Trial Availability

  • Free Trial available
  • No free trial

SpotScore

What's this? ↗

8.2/10

Not Available

User Ratings

Based on verified Spotsaas reviews

4.7

(5)

3.13

(4)

Best Company Size

51-500 employees500+ employees
Get pricing help
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Software Demo

Demo

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How do Simplydesk and TrackAbout Compare on Features?

Total Features

10 Features

11 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare Simplydesk and TrackAbout on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Simplydesk pricing

      Pricing information not available

      Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Browser Based (Cloud)
      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Browser Based (Cloud)
      • Installed - Windows

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes

      Data Residency

      🇪🇺 EU🇨🇦 Canada
      🌐 Global

      Simplydesk User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      3

      1

      0

      0

      0

      0

      2

      2

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is very strong across 4 reviews, with consistently positive feedback.

      What buyers like

      • Asset management
      • Cloud-based access
      • Secure data centers

      Common complaints

      • Limited features for larger teams
      • Basic reporting capabilities
      • May require training

      Buyer sentiment

      Overall positive sentiment with appreciation for mobile asset management but limited user feedback available.

      What buyers like

      • Ease of mobile asset scanning
      • Customizability of asset properties
      • Data import flexibility

      Common complaints

      • Lack of pricing transparency
      • Limited user reviews and feature details

      Pros and Cons

      • Cloud-based access ensures flexibility and security.

      • Competitive pricing makes it accessible for SMBs.

      • User-friendly interface enhances adoption.

      • Limited features may not suit larger organizations.

      • Basic reporting may not meet all needs.

      • Mobile scanning and management of assets via smartphone

      • Ability to customize asset properties extensively

      • Supports data import from external systems using spreadsheets

      • Pricing is quotation-based and not publicly available

      • Limited publicly available user reviews and detailed feature information

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used Simplydesk or TrackAbout? Tell buyers what actually differs.

      List of Customers

      Customers

      No Customers information available.

      ABB

      ABB

      Pepsi

      Pepsi

      PRAXAIR

      PRAXAIR

      Media and Screenshots

      Screenshots

      No screenshots available.

      Fill for Customer

      2 Screenshots

      Videos

      video-0

      2 Videos

      video-0

      3 Videos

      Top Alternatives to Simplydesk and TrackAbout in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Simplydesk or TrackAbout?
      Simplydesk edges out the other on user ratings (4.7 vs 3.1). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Simplydesk and TrackAbout offer a free trial?
      Simplydesk offers a free trial. TrackAbout does not.
      What is the starting price of Simplydesk vs TrackAbout?
      Simplydesk starts at Contact for pricing. TrackAbout starts at Contact for pricing.
      What are the top alternatives to Simplydesk?
      Top alternatives to Simplydesk include Zoho Desk, Freshservice, ManageEngine ServiceDesk Plus, Freshdesk, SeamlessDesk.
      What are the top alternatives to TrackAbout?
      Top alternatives to TrackAbout include AssetCloud, AgileAssets, Simplydesk, Qualified, smaRTE ASSETS.