Simply CRM vs InTouchCRM vs Bigin by Zoho CRM vs Creatio CRM Comparison

Last updated: August 14, 2026

Simply CRM

4.9(101 reviews)

Starting at $15 /User/Month

Free Trial
Large Enterprises
Medium Business

Simply CRM is a cloud-based CRM that tracks customer interactions and manages communication across internal teams and external contacts. It gives businesses a centralized record of customer data to support relationship m…

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InTouchCRM

4.3(14 reviews)

Starting at Contact for pricing

Free Trial
Freelancers / Consultants
Medium Business

InTouch CRM is leading CRM software, the solution for businesses that need to make customer interaction simple and efficient. With real-time insights and features that are intuitive to use, we enable businesses of all si…

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Bigin by Zoho CRM

4.6(243 reviews)

Starting at $7 /User/Month

Free Trial
Small Business

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…

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Creatio CRM

Starting at $40 /user/month

Large Enterprises
Medium Business

Creatio is an AI-native, no-code CRM and workflow automation platform designed to help organizations manage customer relationships and business processes on a single unified system. It brings together sales, marketing, c…

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Simply CRM leads on user satisfaction with a 4.9-star rating across 101 reviews.

Simply CRM vs InTouchCRM vs Bigin by Zoho CRM vs Creatio CRM — at a glance

Feature	Simply CRM	InTouchCRM	Bigin by Zoho CRM	Creatio CRM
Rating	4.9 / 5	4.3 / 5	4.6 / 5	—
Reviews	101	14	243	—
Starting price	$15 /User/Month	Contact for pricing	$7 /User/Month	$40 /user/month
Free trial	Yes	Yes	Yes	No
Free version	No	No	No	No
Best for	Large Enterprises, Medium Business, Small Business	Freelancers / Consultants, Medium Business, Small Business	Small Business	Large Enterprises, Medium Business
Category	CRM Software	CRM Software	CRM Software	CRM Software
Integrations	—	—	—	5+ apps
Platforms	SaaS/Web/Cloud, Mobile - Android, Mobile - iOS	SaaS/Web/Cloud	SaaS/Web/Cloud, Mobile - Android, Mobile - iOS	SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac, Browser Based (Cloud), Mobile - Windows
API	Available	Available	Available	Available
Support modes	24/7 (Live rep), Online	Online	Business Hours, Online	Online
Certifications	—	—	—	SOC 2, HIPAA, GDPR, ISO 27001
Data residency	Global	US	Global	United States, United Kingdom, Australia, European Union

Key differences between Simply CRM and InTouchCRM

Pricing: Simply CRM starts at $15 /User/Month. InTouchCRM pricing is not publicly listed.
Target audience: Simply CRM is built for Large Enterprises and Medium Business, while InTouchCRM targets Freelancers / Consultants and Medium Business.
User satisfaction: Simply CRM scores higher with a 4.9-star average.
Deployment: Simply CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; InTouchCRM supports SaaS/Web/Cloud.

Compare Simply CRM vs InTouchCRM vs Bigin by Zoho CRM vs Creatio CRM — and walk away knowing which one fits.

Which tool fits your team best

Which is actually cheaper for your team size

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Biggest differences

Features

Pricing

Buying details

Security

Buyer feedback

Integrations

Product tour

Other options

	Simply CRM (121) Talk to an expert Talk to an expert	InTouchCRM (14) Talk to an expert Talk to an expert

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Simply CRM, InTouchCRM, Bigin by Zoho CRM vs Creatio CRM: Biggest differences

Affiliate Disclosure

Start here before you go deeper into features.

Simply CRM

Best for

Large Enterprises, Medium Business, Small Business

InTouchCRM

Best for

Freelancers / Consultants, Medium Business, Small Business

Bigin by Zoho CRM

Best for

Small Business

Creatio CRM

Best for

Large Enterprises, Medium Business

Simply CRM typically suits Large Enterprises and Medium Business. InTouchCRM tends to fit Freelancers / Consultants and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description	Simply CRM is a cloud-based CRM that tracks customer interactions and manages communication across internal teams and external contacts. It gives businesses a centralized record of customer ... Read More about Simply CRM	InTouch CRM is leading CRM software, the solution for businesses that need to make customer interaction simple and efficient. With real-time insights and features that are intuitive to use, ... Read More about InTouchCRM	Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM	Creatio is an AI-native, no-code CRM and workflow automation platform designed to help organizations manage customer relationships and business processes on a single unified system. It ... Read More about Creatio CRM
Entry Level Pricing	Starts from $15 , Billed Yearly	Not Available	Starts from $7 , Billed Yearly	Starts from $40 , Billed Yearly
Free Trial Availability	Get Free Trial	Free Trial available	Get Free Trial	No free trial
SpotScore What's this? ↗	8.6/10	8.4/10	9.0/10	Not Available
User Ratings Based on verified Spotsaas reviews	4.94 (101)	4.29 (14)	4.6 (243)
Best Company Size	—	—	—	50–10,000+ employees
	Get pricing help	Get pricing help	Visit website	Visit website

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Simply CRM

No key benefits available yet.

InTouchCRM

No key benefits available yet.

Bigin by Zoho CRM

No key benefits available yet.

Creatio CRM

Advanced Workflow Automation: Creatio supports end-to-end workflow automation through triggers, rules, approvals, and task orchestration. Repetitive actions such as follow-ups, lead routing, and status updates can run automatically. This reduces manual effort, minimizes errors, and keeps processes following defined standards, improving efficiency across departments.
AI-Driven Insights and Analytics: Creatio uses AI-driven analytics to surface trends, predict outcomes, and recommend next actions. Teams can monitor performance, forecast revenue, and identify bottlenecks using real-time dashboards. These insights help decision-makers prioritize tasks, improve planning accuracy, and adjust strategies based on actual operational data rather than assumptions.
Scalable for Growing Organizations: Creatio is designed to support growing teams, complex workflows, and increasing data volumes. Organizations can expand usage across departments, regions, and business units without changing platforms. Its modular structure allows teams to add features, integrations, and automation gradually as operational needs become more advanced.

Best fit

Simply CRM

No best-fit guidance available yet.

InTouchCRM

No best-fit guidance available yet.

Bigin by Zoho CRM

No best-fit guidance available yet.

Creatio CRM

50–10,000+ employees
Banking & Financial Services, Insurance, Telecommunications, Healthcare, Manufacturing, Real Estate, Professional Services, IT Services, Public Sector, Education
Sales Manager, CRM Manager, Revenue Operations Manager, Marketing Operations Manager, Customer Service Manager, Business Process Manager, Digital Transformation Lead, CIO

Watchouts

Reasons buyers look elsewhere

Simply CRM

No alternatives guidance available yet.

InTouchCRM

No alternatives guidance available yet.

Bigin by Zoho CRM

No alternatives guidance available yet.

Creatio CRM

While Creatio has integrations and a marketplace, users who require deep connectivity with certain niche tools or large ecosystems (e.g., extensive third-party apps) may choose alternatives with broader out-of-the-box integrations.
Creatio’s pricing and feature tiers are structured for mid-sized to larger businesses. Smaller teams or budget-constrained startups may opt for alternatives offering essential CRM capabilities at lower costs without advanced automation overhead.
Though no-code, Creatio’s workflow builder and extensive features can feel overwhelming without training. Teams with limited CRM experience might gravitate toward platforms with more intuitive interfaces or guided onboarding to reduce ramp-up time.

Software Demo

Demo	Simply CRM has not given any software demo yet If you're the owner of this profile, add your demo.Contact us

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How do Simply CRM, InTouchCRM, Bigin by Zoho CRM and Creatio CRM Compare on Features?

Total Features	7 Features	7 Features	10 Features	78 Features
Unique Features	No unique features	No unique features	No unique features	No unique features
	Get Quote	Get Quote	Visit website	Visit website

Compare Simply CRM, InTouchCRM, Bigin by Zoho CRM and Creatio CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option
Starting From	$15 , Billed Yearly	Not Available	$7 , Billed Yearly	$40 , Billed Yearly
Pricing Plans	Starter Get Started Dashboards Lead management Contact management Show more + Professional Get Started Includes features of Starter plan, plus Invoices & quotes Sales orders Show more + Enterprise Get Started Includes features of Professional plan, plus Behavior prediction (AI) Custom buttons & layouts Show more + Browse all pricing plans	Not Available	Free Get Started Single Pipeline 500 Records Instant Workflows (3) Show more + Express Get Started Includes features of Free plan, plus Team Pipelines (3) 50,000 Records Show more + Premier Get Started Includes features of Express Edition plan. plus Team Pipelines (5) 100,000 Records Show more +	Growth $40 /user/month Get Started Provide automation to SMB clients No-code user interface designer No-code workflow designers Show more + Enterprise $75 /user/month Get Started Enable full-scale automation for corporate and enterprise needs No-code user interface designer No-code workflow designers Show more + Unlimited Custom /user/month Get Started Access the full platform, all CRM products, and AI with no per-user limits
Pricing Page
	View detailed pricing	View detailed pricing	View detailed pricing	View detailed pricing

Simply CRM, InTouchCRM, Bigin by Zoho CRM vs Creatio CRM: Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available	Available	Available
	Get help choosing	Get help choosing	Visit Website	Visit Website

Simply CRM, InTouchCRM, Bigin by Zoho CRM vs Creatio CRM Security & Compliance

Certifications, data handling, and security controls for IT and compliance evaluators.

SOC 2	—	—
HIPAA	✗ No	✗ No
GDPR	—	—
ISO 27001	—	—
Data Residency	🌐 Global	🇺🇸 US

Simply CRM vs InTouchCRM vs Bigin by Zoho CRM User Reviews & Rating Comparison

User Ratings	4.94 (based on 101 reviews)	4.29 (based on 14 reviews)	4.6 (based on 243 reviews)	No reviews available for the product
Rating Distribution	115 6 0 0 0	6 8 0 0 0	204 66 7 1 1	No reviews available for this product
Spotsaas Editor’s POV generated by AI	Buyer sentiment Buyer sentiment is very strong across 121 reviews, with consistently positive feedback. What buyers like Simply CRM is accessible from anywhere, offering flexibility for teams working remotely or across different locations. It efficiently tracks and manages both internal and external customer interactions, improving relationship management. The platform is user-friendly, making it accessible even for teams with minimal technical experience. Common complaints Some advanced CRM features might be lacking, which could be a drawback for larger or more complex organizations. May have limited integration with third-party tools and other business systems. While user-friendly, the platform may not offer as much customization flexibility as other high-end CRMs.	Buyer sentiment Buyer sentiment is positive across 14 reviews, with strong overall satisfaction. What buyers like Easy to use system with minimal technical expertise required, making it user-friendly for beginners and non-technical individuals. Cost-effective and flexible solution, catering especially to small and medium-sized organizations. Automation features like drip campaigns, email marketing, reminders, and customer follow-up, simplifying task management for businesses. Common complaints The system interface can feel cluttered or less intuitive for some users, requiring a learning curve. Many advanced features require higher-tier paid plans, which could be restrictive for smaller teams or budgets. Occasional software freezes reported, particularly on Mac devices, causing inconvenience to users.	Buyer sentiment Buyer sentiment is very strong across 279 reviews, with consistently positive feedback. What buyers like Simple design with a short learning curve — accessible for non-technical users. Pricing targets startups and small businesses with core CRM features at low cost. Pipeline management and workflow automation reduce manual steps in sales processes. Common complaints Limited integrations with social media apps and LinkedIn or Facebook ad platforms. Lacks advanced features needed by larger enterprises or complex workflows. Customer support availability is inconsistent, affecting issue resolution during critical moments.	What buyers like Handles large datasets, complex hierarchies, and multi-department workflows as organizations grow. Supports complex process automation, triggers, and AI-driven insights for more controlled and efficient operations. Combines sales, marketing, service, and operations in one system, reducing tool fragmentation across teams. Common complaints Initial implementation often needs careful planning to fully align processes with business requirements. Advanced workflow design and configuration may require time and training for new users.
Pros and Cons	Cloud-based access allows for flexibility and ease of use. Strong focus on managing customer interactions enhances relationship building. Customizable features cater to specific business needs. Limited reporting capabilities may hinder performance analysis. Basic analytics may not meet advanced user needs.	Real-time insights drive informed decision-making. Intuitive design enhances user experience. Effective lead generation tools boost sales. Customization may be limited for specific needs. New users might find the interface complex.	Real-time updates keep teams informed. Integration with email and calendar enhances productivity. User-friendly interface simplifies navigation. Customization options may not meet all needs. New users may find the interface complex.	Handles large datasets, complex hierarchies, and multi-department workflows as organizations grow. Supports complex process automation, triggers, and AI-driven insights for more controlled and efficient operations. Combines sales, marketing, service, and operations in one system, reducing tool fragmentation across teams. Initial implementation often needs careful planning to fully align processes with business requirements. Advanced workflow design and configuration may require time and training for new users.
Positive Reviews	No reviews available for the product	No reviews available for the product	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews	Read reviews

Integrations

Integration with other apps	No Integration information available.	No Integration information available.	No Integration information available.	Facebook Ads Quickbooks Microsoft 365

Simply CRM, InTouchCRM, Bigin by Zoho CRM and Creatio CRM Customers

Customers	No Customers information available.	NHS Warrior Laundry Efficiency	Antech Microsystem Pvt.Ltd Investacc Hire	Nasdaq Colgate-Palmolive ENT Credit Union

Media and Screenshots

Screenshots	1 Screenshots	No screenshots available.
Videos	No videos available.	1 Videos

Alternatives to Simply CRM, InTouchCRM, Bigin by Zoho CRM, Creatio CRM

Alternatives	Bigin by Zoho CRM 4.6 Creatio CRM InfoFlo CRM 4.89	Bigin by Zoho CRM 4.6 Creatio CRM webCRM 5	Creatio CRM OnePageCRM 4.79 Pipedrive 4.67	Bigin by Zoho CRM 4.6 OnePageCRM 4.79 IXACT Contact 4.47

Frequently asked questions

Which is better, Simply CRM or InTouchCRM?: Simply CRM edges out the other on user ratings (4.9 vs 4.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
Do Simply CRM and InTouchCRM offer a free trial?: Yes, both Simply CRM and InTouchCRM offer a free trial.
What is the starting price of Simply CRM vs InTouchCRM?: Simply CRM starts at $15 /User/Month. InTouchCRM starts at Contact for pricing.
What are the top alternatives to Simply CRM?: Top alternatives to Simply CRM include Bigin by Zoho CRM, Creatio CRM, InfoFlo CRM, OfficeClip Contact Manager, IRIS CRM.
What are the top alternatives to InTouchCRM?: Top alternatives to InTouchCRM include Bigin by Zoho CRM, Creatio CRM, webCRM, SymVolli, OrangeCRM.

Simply CRM vs InTouchCRM vs Bigin by Zoho CRM vs Creatio CRM Comparison

Simply CRM

InTouchCRM

Bigin by Zoho CRM

Creatio CRM

Simply CRM vs InTouchCRM vs Bigin by Zoho CRM vs Creatio CRM — at a glance

Key differences between Simply CRM and InTouchCRM

Compare Simply CRM vs InTouchCRM vs Bigin by Zoho CRM vs Creatio CRM — and walk away knowing which one fits.

Simply CRM

InTouchCRM

Download this Simply CRM vs InTouchCRM vs Bigin by Zoho CRM vs Creatio CRM comparison

Simply CRM, InTouchCRM, Bigin by Zoho CRM vs Creatio CRM: Biggest differences

Description

Entry Level Pricing

Free Trial Availability

SpotScore

User Ratings

Best Company Size

Where each option fits best

Key strengths

Best fit

Reasons buyers look elsewhere

Software Demo

Demo

Get decision help from a software advisor

How big is your team?

How do Simply CRM, InTouchCRM, Bigin by Zoho CRM and Creatio CRM Compare on Features?

Compare Simply CRM, InTouchCRM, Bigin by Zoho CRM and Creatio CRM on pricing

Simply CRM, InTouchCRM, Bigin by Zoho CRM vs Creatio CRM: Other Details

Organization Types supported

Platforms Supported

Modes of support

API Support

Simply CRM, InTouchCRM, Bigin by Zoho CRM vs Creatio CRM Security & Compliance

Simply CRM vs InTouchCRM vs Bigin by Zoho CRM User Reviews & Rating Comparison

Integrations

Integration with other apps

Simply CRM, InTouchCRM, Bigin by Zoho CRM and Creatio CRM Customers

Customers

Media and Screenshots

Screenshots

Videos

Alternatives to Simply CRM, InTouchCRM, Bigin by Zoho CRM, Creatio CRM

Related Blogs and Articles for Crm Software

Frequently asked questions