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Simplesat vs SatisMeter vs Zonka Feedback Comparison

Last updated:

Simplesat

4.8(180 reviews)

Starting at $79 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Simplesat is an advanced customer satisfaction solution designed specifically for managed service providers (MSPs) and tech companies. By embedding CSAT and CES (Customer Effort Score) surveys in emails or helpdesks, and…

SatisMeter

2.7(41 reviews)

Starting at $49 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

SatisMeter is a pioneering technology & multi-channel system that helps businesses to keep customers loyal through acquiring in-app feedback following the Net Promoter System. From the point your customers have encounter…

Zonka Feedback

4.7(130 reviews)

Starting at $24 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where customers can freely talk about bran…

Simplesat leads on user satisfaction with a 4.8-star rating across 180 reviews.

Simplesat vs SatisMeter vs Zonka Feedback — at a glance

FeatureSimplesatSatisMeterZonka Feedback
Rating4.8 / 52.7 / 54.7 / 5
Reviews18041130
Starting price$79 /Month$49 /Month$24 /Month
Free trial Yes Yes Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategorySurvey/ User Feedback SoftwareNPS SoftwareNPS Software
PlatformsSaaS/Web/CloudSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailableAvailable
Support modesOnlineOnlineBusiness Hours, Online
CertificationsGDPRGDPR
Data residencyUSUSGlobal

Key differences between Simplesat and SatisMeter

  • Pricing: Simplesat starts at $79 /Month, while SatisMeter starts at $49 /Month.
  • User satisfaction: Simplesat scores higher with a 4.8-star average.
  • Deployment: Simplesat supports SaaS/Web/Cloud; SatisMeter supports SaaS/Web/Cloud.

Compare Simplesat vs SatisMeter vs Zonka Feedback — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Simplesat - Survey/ User Feedback Software
Talk to an expert
Talk to an expert
SatisMeter - NPS Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

Simplesat

Best for

Large Enterprises, Medium Business, Small Business

SatisMeter

Best for simple, multi-channel NPS feedback in small to medium businesses.

Choose if
  • You need quick, easy setup with minimal technical overhead.
  • Your team values seamless integration with tools like Slack and Intercom.
  • You want to collect customer feedback post-sales, support, or events efficiently.
Consider alternatives if
  • Your organization requires extensive customizations beyond basic support.
  • You depend on a large marketplace of third-party app integrations.

Zonka Feedback

Best for customizable, easy-to-use NPS surveys with strong offline capabilities.

Choose if
  • You need flexible survey building with templates and advanced logic.
  • Your team requires robust offline survey tools for data collection.
  • You want strong API integration to customize data workflows.
Consider alternatives if
  • You require advanced AI-driven analytics for deep survey insights.
  • You need comprehensive export options, especially full feedback PDFs.

Simplesat typically suits Large Enterprises and Medium Business. SatisMeter tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Simplesat is an advanced customer satisfaction solution designed specifically for managed service providers (MSPs) and tech companies. By embedding CSAT and CES (Customer Effort Score) ... Read More about Simplesat

SatisMeter is a pioneering technology & multi-channel system that helps businesses to keep customers loyal through acquiring in-app feedback following the Net Promoter System. From the ... Read More about SatisMeter

NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where ... Read More about Zonka Feedback

Entry Level Pricing

  • Starts from $79 , Billed Yearly
  • Starts from $49
  • Starts from $24 , Billed Yearly

Free Trial Availability

Spotsaas Score

What's this? ↗

8.5/10

9.0/10

9.8/10

User Ratings

Based on verified Spotsaas reviews

2.7

(41)

Best Company Size

Small BusinessMedium Business
Small BusinessMedium Business
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Software Demo

Demo

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How do Simplesat, SatisMeter and Zonka Feedback Compare on Features?

Total Features

13 Features

21 Features

28 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Simplesat, SatisMeter and Zonka Feedback on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $79 , Billed Yearly
        • $49
        • $24 , Billed Yearly

        Pricing Plans

        • Standard

          • 1k responses per month

          • 10k email sends per month

          • Unlimited users

          Show more +

        • Pro

          • 10k responses per month

          • 50k email sends per month

          • Everything included in Standard

          Show more +

        • Not Available
        • Essential

          • Offline and Kiosk Survey : 1 Device Licenses Add Devices : 0 (based upon the devices, the pricing varies)

          • Add Devices : 0 (based upon the devices, the pricing varies)

          • 1,000 Online Responses

          Show more +

        • Professional

          • Offline and Kiosk Survey : 4 Devices Licenses Add Devices : 0 (based upon the devices, the pricing varies)

          • Add Devices : 0 (based upon the devices, the pricing varies)

          • Unlimited Online Responses

          Show more +

        • Growth

          • Offline and Kiosk Survey : 10 Devices Licenses Add Devices : 0 (based upon the devices, the pricing varies)

          • Add Devices : 0 (based upon the devices, the pricing varies)

          • Unlimited Online Responses

          Show more +

        • Browse all pricing plans

        Pricing Page

        Simplesat pricing
        SatisMeter pricing
        Zonka Feedback pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        HIPAA

        ✗ No
        ✗ No

        GDPR

        ✓ Yes

        Single Sign-On (SSO)

        Data Encryption

        ✓ Yes

        Data Residency

        🇺🇸 US
        🇺🇸 US

        Simplesat vs SatisMeter User Reviews & Rating Comparison

        User Ratings

        4.8

        (based on 180 reviews)

        Rating Distribution

        0

        0

        0

        0

        0

        40

        0

        0

        0

        0

        47

        1

        0

        0

        0

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is very strong across 180 reviews, with consistently positive feedback.

        What buyers like

        • Real-time customer feedback
        • CSAT and CES surveys
        • Integration with multiple platforms

        Common complaints

        • Limited advanced analytics
        • May not suit non-MSPs
        • Pricing can be high

        Buyer sentiment

        Users generally appreciate the ease of use and integration capabilities but express concerns about limited customization and integration options.

        What buyers like

        • Ease of setup
        • User-friendly interface
        • Responsive customer support

        Common complaints

        • Limited customization options
        • Restricted integration marketplace

        Buyer sentiment

        Users generally praise Zonka Feedback for its ease of use, customization, and strong offline survey capabilities, though some desire more advanced analytics and export features.

        What buyers like

        • Ease of use
        • Customizable surveys
        • Offline survey tools

        Common complaints

        • Lack of advanced analytics
        • Limited feedback export options

        Pros and Cons

        • Real-time feedback provides immediate insights.

        • Integration with popular platforms enhances usability.

        • Designed specifically for MSPs, ensuring relevance.

        • Limited analytics features may not meet all needs.

        • Pricing may be high for smaller firms.

        • Easy setup and integration with data platforms

        • Intuitive and user-friendly interface

        • Responsive customer support

        • Customizations and advanced features can be overwhelming for new users

        • Limited marketplace options for apps and connectors

        • Easy to use and clean interface suitable for enterprise products

        • Powerful survey-building features including templates and survey logic

        • Robust API and excellent offline survey tools

        • Lack of application intelligence behind surveys

        • Limitations in downloading all feedback comments in PDF format

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        Drift

        Drift

        Fujifilm

        Fujifilm

        The Home Depot

        The Home Depot

        Mention

        Mention

        Segment

        Segment

        Buzzsumo

        Buzzsumo

        Leroy Merlin

        Leroy Merlin

        SAP

        SAP

        BCG

        BCG

        Media and Screenshots

        Screenshots

        Their Feedback

        3 Screenshots

        Dashboard

        3 Screenshots

        Videos

        video-0

        1 Videos

        video-0

        2 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Simplesat or SatisMeter?
        Simplesat edges out the other on user ratings (4.8 vs 2.7). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Simplesat and SatisMeter offer a free trial?
        Yes, both Simplesat and SatisMeter offer a free trial.
        What is the starting price of Simplesat vs SatisMeter?
        Simplesat starts at $79 /Month. SatisMeter starts at $49 /Month.
        What are the top alternatives to Simplesat?
        Top alternatives to Simplesat include QuestionPro, EventSurvey360, SightMill, SurveySparrow, Nicereply.
        What are the top alternatives to SatisMeter?
        Top alternatives to SatisMeter include Zonka Feedback, FeedbackLink, Promoter Ninja, eNPS, GrowthScore.

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