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Simplesat vs Apptentive Comparison

Last updated:

Simplesat

4.8(180 reviews)

Starting at $79 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Simplesat is an advanced customer satisfaction solution designed specifically for managed service providers (MSPs) and tech companies. By embedding CSAT and CES (Customer Effort Score) surveys in emails or helpdesks, and…

Apptentive

4.6(20 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Apptentive is an advanced mobile customer feedback platform that helps to track customer sentiments and collect invaluable feedback throughout the customer journey. This powerful programme ensures client retention and gr…

Simplesat leads on user satisfaction with a 4.8-star rating across 180 reviews.

Simplesat vs Apptentive — at a glance

FeatureSimplesatApptentive
Rating4.8 / 54.6 / 5
Reviews18020
Starting price$79 /MonthContact for pricing
Free trial Yes No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategorySurvey/ User Feedback SoftwareSurvey/ User Feedback Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
APIAvailableAvailable
Support modesOnlineOnline
Certifications——
Data residencyUSGlobal

Key differences between Simplesat and Apptentive

  • Pricing: Simplesat starts at $79 /Month. Apptentive pricing is not publicly listed.
  • Free trial: Simplesat offers a free trial; Apptentive does not.
  • User satisfaction: Simplesat scores higher with a 4.8-star average.
  • Deployment: Simplesat supports SaaS/Web/Cloud; Apptentive supports SaaS/Web/Cloud.

Simplesat vs Apptentive — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Simplesat - Survey/ User Feedback Software
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Apptentive - New SaaS Software
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Simplesat vs Apptentive: Biggest differences

Start here before you go deeper into features.

Simplesat

Best for

Large Enterprises, Medium Business, Small Business

Apptentive

Best for

Large Enterprises, Medium Business, Small Business

Simplesat typically suits Large Enterprises and Medium Business. Apptentive tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Simplesat is an advanced customer satisfaction solution designed specifically for managed service providers (MSPs) and tech companies. By embedding CSAT and CES (Customer Effort Score) ... Read More about Simplesat

Apptentive is an advanced mobile customer feedback platform that helps to track customer sentiments and collect invaluable feedback throughout the customer journey. This powerful programme ... Read More about Apptentive

Entry Level Pricing

  • Starts from $79 , Billed Yearly
  • Not Available

Free Trial Availability

  • No free trial

SpotScore

What's this? ↗

8.5/10

Not Available

User Ratings

Based on verified Spotsaas reviews

4.63

(20)
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

Apptentive has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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How do Simplesat and Apptentive Compare on Features?

Total Features

13 Features

5 Features

Unique Features

No unique features

No unique features

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Compare Simplesat and Apptentive on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $79 , Billed Yearly
      • Not Available

      Pricing Plans

      • Standard

        • 1k responses per month

        • 10k email sends per month

        • Unlimited users

        Show more +

      • Pro

        • 10k responses per month

        • 50k email sends per month

        • Everything included in Standard

        Show more +

      • Not Available

      Pricing Page

      Simplesat pricing

      Pricing information not available

      Simplesat vs Apptentive: Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Simplesat vs Apptentive Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      Data Residency

      🇺🇸 US
      🌐 Global

      Simplesat User Reviews & Rating Comparison

      User Ratings

      4.8

      (based on 180 reviews)

      Rating Distribution

      0

      0

      0

      0

      0

      26

      4

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is very strong across 180 reviews, with consistently positive feedback.

      What buyers like

      • Real-time customer feedback
      • CSAT and CES surveys
      • Integration with multiple platforms

      Common complaints

      • Limited advanced analytics
      • May not suit non-MSPs
      • Pricing can be high

      Buyer sentiment

      Buyer sentiment is very strong across 30 reviews, with consistently positive feedback.

      What buyers like

      • Secure data interoperability
      • Cutting-edge security features
      • Role-based access control

      Common complaints

      • May require technical expertise
      • Limited to IoT applications
      • Pricing may be high for small businesses

      Pros and Cons

      • Real-time feedback provides immediate insights.

      • Integration with popular platforms enhances usability.

      • Designed specifically for MSPs, ensuring relevance.

      • Limited analytics features may not meet all needs.

      • Pricing may be high for smaller firms.

      • Facilitates secure data interoperability

      • Offers advanced security features for data protection

      • Compatible with various cloud services

      • Technical expertise may be needed for implementation

      • Focus is primarily on IoT applications

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used Simplesat or Apptentive? Tell buyers what actually differs.

      Simplesat and Apptentive Customers

      Customers

      Drift

      Drift

      Fujifilm

      Fujifilm

      The Home Depot

      The Home Depot

      Alaska

      Alaska

      Zillow

      Zillow

      Dunkin

      Dunkin

      Media and Screenshots

      Screenshots

      Their Feedback

      3 Screenshots

      Target Customers

      4 Screenshots

      Videos

      video-0

      1 Videos

      No videos available.

      Top Alternatives to Simplesat and Apptentive in 2026

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      Related Blogs and Articles for Survey User Feedback Software

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Simplesat or Apptentive?
      Simplesat edges out the other on user ratings (4.8 vs 4.6). That said, the best pick depends on your use case, so use the comparison tables above to evaluate each dimension.
      Do Simplesat and Apptentive offer a free trial?
      Simplesat offers a free trial. Apptentive does not.
      What is the starting price of Simplesat vs Apptentive?
      Simplesat starts at $79 /Month. Apptentive starts at Contact for pricing.
      What are the top alternatives to Simplesat?
      Top alternatives to Simplesat include SurveyNuts, Survicate, QuestionStar, SmartSurvey, SurveyCTO.
      What are the top alternatives to Apptentive?
      Top alternatives to Apptentive include Remesh, Astute VoC, User Interviews, Voxpopme, Doorbell.io.