User Interviews Review: Is It The Right Survey/ User Feedback Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Free Plan Available
Starts from $40, also offers free forever plan
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Overview
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What is User Interviews?
User Interviews is a SaaS product designed to bring researchers and participants together to gain insights and inform design projects. This platform utilises qualitative interviews similar to those used in other professions but with the goal of informing a design project. The interviewer creates a list of topics and records the conversation, which can be conducted in person or remotely using video or audio call. User interviews are effective in understanding users' behaviours, emotions and daily routines, as well as how they use products. Time and
Pricing
Starts from $40
Best For
Suited for solo users, small teams, SMBs, and enterprise
User Interviews Software Demo
User Interviews was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider User Interviews
- Team types
- Large Enterprises, Medium Business
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Try the free plan and upgrade when ready.
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Compare User Interviews side-by-side with top Survey/ User Feedback Software alternatives.
What is the pricing of User Interviews?
User Interviews Pricing Plans
Pay As You Go (Recruit)
Unlimited researcher seats
B2C recruiting (Need B2B? See add-on below)
Automatic scheduling and incentive payments
1:1 and bulk messaging
Unlimited screener survey questions and pages
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Essential (Recruit)
Includes features of Pay As You Go plan, plus
15 sessions per month
Unlimited rollover sessions
Screener survey library
Access to all previously recruited participants
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Custom (Recruit)
Includes features of Essential plan, plus
SSO / SAML support
Security review
Customizable contract terms and session volume
Includes features of Add-ons
Free (Research Hub)
Unlimited researcher seats
Up to 100 contacts in your participant CRM
Panel building participant opt-in form
Automatic scheduling, emails, and incentive payments
1:1 and bulk messaging
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User Interviews reviews and ratings
Buyer sentiment
Buyer sentiment is positive across 960 reviews, with strong overall satisfaction.
What users are saying
R
RICKYG
11/11/24
Awesome company
User interviews paid research company I would say it's probably one of the best companies here in the United states that I know of not only are their ...
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R
RICKYG
11/11/24
Awesome company
User interviews paid research company I would say it's probably one of the best companies here in the United states that I know of not only are their ...
Read more
JT
Just that Bish
10/22/24
I am 100% convinced they discriminate…
I am 100% convinced they discriminate against you if you don’t have a ton of money. I have applied for damn near everything I qualify for;for years ...
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TN
Tsholofelo Nxumalo
10/05/24
User Interviews is Amazing
User Interviews is amazing, I registered as a participant and I am loving the sessions, so far I had 2 one on one interviews and 1 unmoderated study ...
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TN
Tsholofelo Nxumalo
10/05/24
User Interviews is Amazing
User Interviews is amazing, I registered as a participant and I am loving the sessions, so far I had 2 one on one interviews and 1 unmoderated study ...
Read more
R
Researcher
09/12/24
Incomprehensible constraints
All in all decent for scheduling research appointments and manage a participant panel. However, the unnecessary constraints regarding placeholders for ...
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What are the features of User Interviews?
Analytics (ROI Tracking) is a method of calculating the return on investment from a company's marketing expenditures. Return on marketing in…
Customizability is a key feature that allows users to personalize their software according to their specific needs and preferences. It refer…
A real-time email marketing dashboard displays metrics. This allows individuals to track the effectiveness of an email marketing initiatives…
The practice of collecting input from team members or employees and implementing changes to your operational processes to improve OKR assess…
Recruitment management is the process of hiring and selecting employees. It comprises responsibilities including posting job advertisements…
Smart Targeting is a key feature of sophisticated software that helps businesses better understand and target their audiences. It uses advan…
The techniques used to monitor, administer, and regulate the survey are called survey management. Preparing mailing labels and calling lists…
User research is a vital aspect of software development that involves understanding the needs, preferences, and expectations of the users. I…
Workflow is a collection of tasks that work together to process a batch of data. A workflow encompasses everything from creating assets to i…
Alternatives to User Interviews
User Interviews Customers
Uber
Adobe
Spotify
intuit
Wayfair
Vistaprint
User Interviews Support Options
Frequently Asked Questions About User Interviews
Common questions buyers ask before choosing User Interviews.
User Interviews is a Survey/ User Feedback Software. User Interviews offers Smart Targeting, Customizability, Feedback Management, Workflow Management, Analytics (ROI Tracking) and many more functionalities.
Some top alternatives to User Interviews includes Respondent, UserX, User Insights, UserTesting and Workvivo.
User Interviews offers Freemium, Subscription, Quotation Based pricing models
The starting price of User Interviews is $40
Ready to try it?
Get started with User Interviews
Get started with the free plan — no credit card required.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
