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Compare SherpaDesk vs Todoist

Overview

Description

SherpaDesk helps companies manage their help desks, including ticketing, knowledge base, customer care, call tracking and more. It also helps companies provide online training to customers, ... Read More

Todoist is the practical, flexible way to manage your tasks and get more done. With Todoist, you can add tasks to projects, organize tasks with priorities and deadlines, set reminders for ... Read More

Entry Level Pricing
  • Starts from $9
  • Starts from $4 , Billed Yearly
Free Trial Availability
  • Free Trial available
Spotsaas Score

8.9/10

9.8/10

User Ratings

4.5

(34)
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Software Demo

Demo

Features

Total Features

39 Features

11 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $9
          • $4 , Billed Yearly
          Pricing Plans
          • Not Available
          • Free

            • 5 active projects

            • 5 collaborators per project

            • 5 MB file uploads

            Show more +

          • Pro

            • 300 active projects

            • 25 collaborators per project

            • 100 MB file uploads

            Show more +

          • Business

            • Includes features of Pro plan, plus

            • 500 active projects per member

            • 50 people per project

            Show more +

          Pricing Pagesherpadesk pricingtodoist pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          19

          Very Good

          7

          Good

          2

          Poor

          1

          Terible

          0

          Excellent

          270

          Very Good

          38

          Good

          5

          Poor

          0

          Terible

          3

          Expert's Review generated by AI

          SherpaDesk is a powerful help desk solution that efficiently integrates ticketing, knowledge management, and customer care in one platform. It offers features like self-service ticket submission, ...Read more

          Todoist has consistently proven itself to be one of the most reliable and versatile task management tools available. Its intuitive design and user-friendly interface stand out, making it ...Read more

          Pros and Cons
          • SherpaDesk streamlines help desk operations by integrating ticketing, knowledge bases, customer care, and call tracking into one platform, improving efficiency.

          • The ability for customers to submit tickets through web or email provides a convenient, self-service option, reducing the need for direct interaction with support staff.

          • SherpaDesk offers robust online training tools for customers and web forums for communities or internal teams, fostering engagement and knowledge sharing.

          • The software automatically routes inquiries to the appropriate team member, improving response times and ensuring that tickets are handled by the right person.

          • SherpaDesk may not offer extensive customization for organizations with unique help desk workflows or specific branding needs.

          • As a cloud-based platform, SherpaDesk requires a stable internet connection for optimal performance, which may be problematic in areas with unreliable access.

          • Intuitive and user-friendly interface that caters to users of all skill levels, simplifying task management for both beginners and advanced users.

          • Cross-platform synchronization ensures seamless accessibility across devices, including desktop, mobile, and browsers.

          • Smart natural language processing for quick task entry, date recognition, and effortless scheduling improves productivity.

          • Flexible features like color-coding, labels, subtasks, recurring tasks, and reminders enhance task organization and prioritization.

          • Some users find that it lacks advanced features compared to competitors, limiting customization or specific functionalities like Kanban boards.

          • Keyboard shortcuts and natural language input, while efficient, may require a learning curve for new users unfamiliar with these tools.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers

          No Customers information available.

          Adobe

          Adobe

          Amazon

          Amazon

          Facebook

          Facebook

          Media and Screenshots

          Screenshots
          Tickets

          1 Screenshots

          Inbox

          9 Screenshots

          Videos
          video-0

          2 Videos

          video-0

          5 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both SherpaDesk and Todoist offer a Free Trial.

          SherpaDesk is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          Todoist is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for SherpaDesk Starts at $9per Tech whereas for Todoist Starts at $4/Month when Billed Yearly.

          Some top alternatives to SherpaDesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Time Track Bill, Billable, Apptivo, Freshservice, Vertask, Freshdesk, Teamwork Desk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, mHelpDesk and AtTrack.

          Some top alternatives to Todoist includes Trello, Wrike, Smartsheet, Teamwork, nTask, Microsoft To Do, Remember The Milk, TickTick, Any.do, MeisterTask, ClickUp and TasksBoard.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].