Which is better, Shape Software or Bigin by Zoho CRM?

Bigin by Zoho CRM edges out Shape Software based on user ratings across 119 reviews. That said, the best pick depends on your workflow — Shape Software may be a stronger fit for specific team sizes or use cases. Review the full comparison to decide.

What are the main differences between Shape Software and Bigin by Zoho CRM?

Key differences between Shape Software and Bigin by Zoho CRM include pricing (Shape Software starts at undisclosed vs Bigin by Zoho CRM at $7); target audience (Shape Software targets Freelancers / Consultants while Bigin by Zoho CRM serves Small Business). Use the Spotsaas comparison table to evaluate each dimension before deciding.

Do both Shape Software and Bigin by Zoho CRM offer a Free trial?

Yes, both Shape Software and Bigin by Zoho CRM offer a Free Trial.

Who are the typical users of Bigin by Zoho CRM?

Bigin by Zoho CRM is designed for Small Business.

What is the starting price of Shape Software and Bigin by Zoho CRM?

The starting price of Bigin by Zoho CRM is $7/User/Month. Pricing for Shape Software is unavailable.

What are the best alternatives to Shape Software?

Some top alternatives to Shape Software include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Thryv.

What are the best alternatives to Bigin by Zoho CRM?

Some top alternatives to Bigin by Zoho CRM include ClickUp, Zoho CRM, Freshsales, Salesforce, Funnel CRM.

Shape Software vs Bigin by Zoho CRM Comparison

Last updated: May 22, 2026

Shape Software

Starting at Contact for pricing

Free Trial
Freelancers / Consultants
Large Enterprises

Shape is a secure, web-based Software as a Service customer relationship management (CRM) application. Shape enables prospect and customer management, sales force automation, professional services automation, marketing,…

View Pricing Read Reviews

Bigin by Zoho CRM

4.3(119 reviews)

Starting at $7 /User/Month

Free Trial
Small Business

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…

View Pricing Read Reviews

Bigin by Zoho CRM leads on user satisfaction with a 4.3-star rating across 119 reviews.

Shape Software vs Bigin by Zoho CRM — at a glance

Feature	Shape Software	Bigin by Zoho CRM
Rating	—	4.3 / 5
Reviews	—	119
Starting price	Contact for pricing	$7 /User/Month
Free trial	Yes	Yes
Free version	No	No
Best for	Freelancers / Consultants, Large Enterprises, Medium Business	Small Business
Category	CRM Software	CRM Software
Platforms	SaaS/Web/Cloud, Mobile - Android, Mobile - iOS	SaaS/Web/Cloud, Mobile - Android, Mobile - iOS
API	Available	Available
Support modes	24/7 (Live rep), Online	Business Hours, Online
Certifications	SOC 2	—
Data residency	US	Global

Key differences between Shape Software and Bigin by Zoho CRM

Pricing: Bigin by Zoho CRM starts at $7 /User/Month. Shape Software pricing is not publicly listed.
Target audience: Shape Software is built for Freelancers / Consultants and Large Enterprises, while Bigin by Zoho CRM targets Small Business.
Deployment: Shape Software supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Bigin by Zoho CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Shape Software vs Bigin by Zoho CRM — find the better fit before you commit.

Which tool fits your team best

Which is actually cheaper for your team size

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Biggest differences

Features

Pricing

Buying details

Security

Buyer feedback

Integrations

Product tour

Other options

	Shape Software Talk to an expert Talk to an expert	Bigin by Zoho CRM (279) Visit website Visit Website *sponsored

Biggest differences

Affiliate Disclosure

Start here before you go deeper into features.

Shape Software

Best for

Freelancers / Consultants, Large Enterprises, Medium Business

Bigin by Zoho CRM

Best for

Small Business

Shape Software typically suits Freelancers / Consultants and Large Enterprises. Bigin by Zoho CRM tends to fit Small Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description	Shape is a secure, web-based Software as a Service customer relationship management (CRM) application. Shape enables prospect and customer management, sales force automation, professional ... Read More about Shape Software	Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM
Entry Level Pricing	Not Available	Starts from $7 , Billed Yearly
Free Trial Availability	Get Free Trial	Get Free Trial
Spotsaas Score What's this? ↗	8.4/10	9.0/10
User Ratings Based on verified Spotsaas reviews		4.3 (119)
	Get pricing help	Visit website

Software Demo

Demo

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Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do Shape Software and Bigin by Zoho CRM Compare on Features?

Total Features	28 Features	10 Features
Unique Features	No unique features	No unique features
	Get Quote	Visit website

Compare Shape Software and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option
Starting From	Not Available	$7 , Billed Yearly
Pricing Plans	Shape Professional Custom Get Started AI CRM + Lead Management Call Text & Email Show more + Shape Engage Custom Get Started AI CRM + Lead Management ShapeIQ AI Lead Scoring Unlimited Calling Package Show more + Shape Enterprise Custom Get Started AI CRM + Lead Management ShapeIQ AI Lead Scoring Proprietary Branching Model Show more +	Free Get Started Single Pipeline 500 Records Instant Workflows (3) Show more + Express Get Started Includes features of Free plan, plus Team Pipelines (3) 50,000 Records Show more + Premier Get Started Includes features of Express Edition plan. plus Team Pipelines (5) 100,000 Records Show more +
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get help choosing	Visit Website

Security & Compliance

Certifications, data handling, and security controls for IT and compliance evaluators.

SOC 2	✓ Yes	—
HIPAA	✗ No	✗ No
Single Sign-On (SSO)	✓ Yes	—
Multi-Factor Auth (MFA)	✓ Yes	—
Audit Logs	✓ Yes	—
Data Residency	🇺🇸 US	🌐 Global

Shape Software User Reviews & Rating Comparison

User Ratings	No reviews available for the product	4.3 (based on 119 reviews)
Rating Distribution	53 4 0 1 3	204 66 7 1 1
Spotsaas Editor’s POV generated by AI	What buyers like Secure web-based platform Comprehensive CRM features Sales force automation Common complaints Steeper learning curve Limited customization options May require training	Buyer sentiment Buyer sentiment is positive across 279 reviews, with strong overall satisfaction. What buyers like Simple, intuitive design with a short learning curve, making it easy to use and implement, even for non-technical users. Affordable pricing tailored for startups and small businesses, offering great value for core CRM functionalities. Effective pipeline management and workflow automation, enabling businesses to streamline sales processes. Common complaints Limited integrations with third-party tools (e.g., social media apps, direct LinkedIn or Facebook ad imports), making data syncing challenging. Lack of advanced features and scalability, restricting use for larger enterprises or complex workflows. Inconsistent customer support with restricted availability, affecting issue resolution during critical times.
Pros and Cons	Strong security measures ensure data protection. Offers a wide range of CRM functionalities. Integrates well with other business tools. May require initial setup time. Customization options are limited.	Real-time updates keep teams informed. Integration with email and calendar enhances productivity. User-friendly interface simplifies navigation. Customization options may not meet all needs. New users may find the interface complex.
Positive Reviews	No reviews available for the product	No reviews available for the product
		Read reviews

List of Customers

Customers	No Customers information available.	Antech Microsystem Pvt.Ltd Investacc Hire

Media and Screenshots

Screenshots	5 Screenshots	1 Screenshots
Videos	2 Videos	2 Videos

Top Alternatives to Shape Software and Bigin by Zoho CRM in 2026

Alternatives	Bigin by Zoho CRM 4.3 ClickUp 4.4 Zoho CRM 4.1	ClickUp 4.4 Zoho CRM 4.1 Freshsales 4.6

Frequently asked questions

Which is better, Shape Software or Bigin by Zoho CRM?: Bigin by Zoho CRM edges out the other on user ratings (4.3 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
Do Shape Software and Bigin by Zoho CRM offer a free trial?: Yes, both Shape Software and Bigin by Zoho CRM offer a free trial.
What is the starting price of Shape Software vs Bigin by Zoho CRM?: Shape Software starts at Contact for pricing. Bigin by Zoho CRM starts at $7 /User/Month.
What are the top alternatives to Shape Software?: Top alternatives to Shape Software include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Thryv.
What are the top alternatives to Bigin by Zoho CRM?: Top alternatives to Bigin by Zoho CRM include ClickUp, Zoho CRM, Freshsales, Salesforce, Funnel CRM.

Shape Software vs Bigin by Zoho CRM Comparison

Shape Software

Bigin by Zoho CRM

Shape Software vs Bigin by Zoho CRM — at a glance

Key differences between Shape Software and Bigin by Zoho CRM

Shape Software vs Bigin by Zoho CRM — find the better fit before you commit.

Shape Software

Bigin by Zoho CRM

Biggest differences

Description

Entry Level Pricing

Free Trial Availability

Spotsaas Score

User Ratings

Software Demo

Demo

Get shortlist help from a software advisor

How do Shape Software and Bigin by Zoho CRM Compare on Features?

Compare Shape Software and Bigin by Zoho CRM on pricing

Other Details

Organization Types supported

Platforms Supported

Modes of support

API Support

Security & Compliance

Shape Software User Reviews & Rating Comparison

List of Customers

Customers

Media and Screenshots

Screenshots

Videos

Top Alternatives to Shape Software and Bigin by Zoho CRM in 2026

Related Blogs and Articles for Crm Software

Frequently asked questions