Shape Software vs Second CRM vs Bigin by Zoho CRM Comparison
Shape Software
Starting at Contact for pricing
- Free Trial
- Freelancers / Consultants
- Large Enterprises
Shape is a secure, web-based Software as a Service customer relationship management (CRM) application. Shape enables prospect and customer management, sales force automation, professional services automation, marketing,…
Second CRM
Starting at $4.25 /User/Month
- Large Enterprises
- Medium Business
Second CRM Software provides your team with a single view of customer data and a common language for customer relationships. With one-click access to contextually relevant information across all channels, Second CRM help…
Bigin by Zoho CRM
Starting at $7 /User/Month
- Free Trial
- Small Business
Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…
Second CRM leads on user satisfaction with a 3.5-star rating across 2 reviews.
Shape Software vs Second CRM vs Bigin by Zoho CRM — at a glance
| Feature | Shape Software | Second CRM | Bigin by Zoho CRM |
|---|---|---|---|
| Rating | — | 3.5 / 5 | 4.3 / 5 |
| Reviews | — | 2 | 119 |
| Starting price | Contact for pricing | $4.25 /User/Month | $7 /User/Month |
| Free trial | Yes | No | Yes |
| Free version | No | No | No |
| Best for | Freelancers / Consultants, Large Enterprises, Medium Business | Large Enterprises, Medium Business, Small Business | Small Business |
| Category | CRM Software | CRM Software | CRM Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | — | Available |
| Support modes | 24/7 (Live rep), Online | Online | Business Hours, Online |
| Certifications | SOC 2 | SOC 2 | — |
| Data residency | US | US | Global |
Key differences between Shape Software and Second CRM
- Pricing: Second CRM starts at $4.25 /User/Month. Shape Software pricing is not publicly listed.
- Free trial: Shape Software offers a free trial; Second CRM does not.
- Target audience: Shape Software is built for Freelancers / Consultants and Large Enterprises, while Second CRM targets Large Enterprises and Medium Business.
- Deployment: Shape Software supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Second CRM supports SaaS/Web/Cloud.
Compare Shape Software vs Second CRM vs Bigin by Zoho CRM — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Freelancers / Consultants, Large Enterprises, Medium Business
Large Enterprises, Medium Business, Small Business
Small Business
Shape Software typically suits Freelancers / Consultants and Large Enterprises. Second CRM tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Shape is a secure, web-based Software as a Service customer relationship management (CRM) application. Shape enables prospect and customer management, sales force automation, professional ... Read More about Shape Software | Second CRM Software provides your team with a single view of customer data and a common language for customer relationships. With one-click access to contextually relevant information ... Read More about Second CRM | Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM |
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Entry Level Pricing |
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Free Trial Availability |
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Spotsaas ScoreWhat's this? ↗ | 8.4/10 | 8.5/10 | 9.0/10 |
User RatingsBased on verified Spotsaas reviews | |||
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do Shape Software, Second CRM and Bigin by Zoho CRM Compare on Features?
Total Features | 28 Features | 9 Features | 10 Features |
|---|---|---|---|
Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Shape Software, Second CRM and Bigin by Zoho CRM on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes |
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HIPAA | ✗ No | ✗ No |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes |
Multi-Factor Auth (MFA) | ✓ Yes | ✓ Yes |
Audit Logs | ✓ Yes | ✓ Yes |
Data Residency | 🇺🇸 US | 🇺🇸 US |
Shape Software vs Second CRM User Reviews & Rating Comparison
User Ratings | No reviews available for the product | ||
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Rating Distribution | |||
Spotsaas Editor’s POV generated by AI | What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is mixed to positive across 2 reviews, with clear strengths and a few common watchouts. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is positive across 279 reviews, with strong overall satisfaction. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
List of Customers
Customers | No Customers information available. |  McDonald's  Malaysiakini  MDEC |  Antech Microsystem Pvt.Ltd  Investacc  Hire |
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Media and Screenshots
Screenshots |  5 Screenshots | No screenshots available. |
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Videos |  2 Videos |  1 Videos |
Alternatives
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Shape Software or Second CRM?
- Second CRM edges out the other on user ratings (3.5 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Shape Software and Second CRM offer a free trial?
- Shape Software offers a free trial. Second CRM does not.
- What is the starting price of Shape Software vs Second CRM?
- Shape Software starts at Contact for pricing. Second CRM starts at $4.25 /User/Month.
- What are the top alternatives to Shape Software?
- Top alternatives to Shape Software include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Thryv.
- What are the top alternatives to Second CRM?
- Top alternatives to Second CRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.