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Shape Software vs Efficy CRM vs Bigin by Zoho CRM Comparison

Last updated:

Shape Software

Starting at Contact for pricing

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

Shape Software is a CRM for sales and marketing teams that need lead generation and nurturing workflows in a single platform. It combines email campaigns, landing pages, and lead scoring to move prospects through a pipel…

Efficy CRM

Starting at Contact for pricing

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

Efficy CRM Software provides you with everything you need to increase sales and boost productivity. With seamless integration to the Efficy e-commerce solution, this user-friendly CRM system includes all the features you…

Bigin by Zoho CRM

4.6(294 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…

Shape Software vs Efficy CRM vs Bigin by Zoho CRM — at a glance

FeatureShape SoftwareEfficy CRMBigin by Zoho CRM
Rating4.6 / 5
Reviews294
Starting priceContact for pricingContact for pricing$7 /User/Month
Free trial Yes Yes Yes
Free version No No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessFreelancers / Consultants, Large Enterprises, Medium BusinessSmall Business
CategoryCRM SoftwareCRM SoftwareCRM Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailableAvailable
Support modes24/7 (Live rep), OnlineBusiness Hours, OnlineBusiness Hours, Online
CertificationsSOC 2
Data residencyUSGlobalGlobal

Key differences between Shape Software and Efficy CRM

  • Deployment: Shape Software supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Efficy CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare Shape Software vs Efficy CRM vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Shape Software - CRM Software
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Efficy CRM - CRM Software
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Biggest differences

Start here before you go deeper into features.

Shape Software

Best for

Freelancers / Consultants, Large Enterprises, Medium Business

Efficy CRM

Best for

Freelancers / Consultants, Large Enterprises, Medium Business

Bigin by Zoho CRM

Best for

Small Business

Shape Software typically suits Freelancers / Consultants and Large Enterprises. Efficy CRM tends to fit Freelancers / Consultants and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Shape Software is a CRM for sales and marketing teams that need lead generation and nurturing workflows in a single platform. It combines email campaigns, landing pages, and lead scoring to ... Read More about Shape Software

Efficy CRM Software provides you with everything you need to increase sales and boost productivity. With seamless integration to the Efficy e-commerce solution, this user-friendly CRM ... Read More about Efficy CRM

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Not Available
  • Not Available
  • Starts from $7 , Billed Yearly

Free Trial Availability

SpotScore

What's this? ↗

8.4/10

8.7/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

4.57

(294)
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Software Demo

Demo

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How do Shape Software, Efficy CRM and Bigin by Zoho CRM Compare on Features?

Total Features

28 Features

8 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Shape Software, Efficy CRM and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • Not Available
        • Not Available
        • $7 , Billed Yearly

        Pricing Plans

        • Shape Professional

          Custom

          • AI CRM + Lead Management

          • Call

          • Text & Email

          Show more +

        • Shape Engage

          Custom

          • AI CRM + Lead Management

          • ShapeIQ AI Lead Scoring

          • Unlimited Calling Package

          Show more +

        • Shape Enterprise

          Custom

          • AI CRM + Lead Management

          • ShapeIQ AI Lead Scoring

          • Proprietary Branching Model

          Show more +

        • Not Available
        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        Shape Software pricing
        Efficy CRM pricing
        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes

        HIPAA

        ✗ No
        ✗ No

        Single Sign-On (SSO)

        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes

        Audit Logs

        ✓ Yes

        Data Residency

        🇺🇸 US
        🌐 Global

        Shape Software vs Efficy CRM User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        No reviews available for the product

        Rating Distribution

        53

        4

        0

        1

        3

        43

        10

        2

        0

        0

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        What buyers like

        • Secure web-based platform
        • Comprehensive CRM features
        • Sales force automation

        Common complaints

        • Steeper learning curve
        • Limited customization options
        • May require training

        What buyers like

        • Accessible across devices, usable by staff with varying technical expertise.
        • High degree of customization to fit specific business needs.
        • Centralized customer data management improves tracking and workflows.

        Common complaints

        • The learning curve can be steep for new users due to the abundance of features and complex interface, often requiring additional training or support to onboard.
        • The web interface and UI/UX design can feel outdated or overwhelming for newcomers, leading to initial usability challenges.
        • Page loading times and occasional glitches disrupt smooth operation, with some reporting frequent errors or delays.

        Buyer sentiment

        Buyer sentiment is very strong across 279 reviews, with consistently positive feedback.

        What buyers like

        • Simple design with a short learning curve — accessible for non-technical users.
        • Pricing targets startups and small businesses with core CRM features at low cost.
        • Pipeline management and workflow automation reduce manual steps in sales processes.

        Common complaints

        • Limited integrations with social media apps and LinkedIn or Facebook ad platforms.
        • Lacks advanced features needed by larger enterprises or complex workflows.
        • Customer support availability is inconsistent, affecting issue resolution during critical moments.

        Pros and Cons

        • Strong security measures ensure data protection.

        • Offers a wide range of CRM functionalities.

        • Integrates well with other business tools.

        • May require initial setup time.

        • Customization options are limited.

        • Efficient integration with e-commerce platforms enhances sales.

        • User-friendly design makes it accessible for all team members.

        • Comprehensive features streamline various business operations.

        • Customization may be limited for specific needs.

        • Initial setup might require some training.

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Used Shape Software, Efficy CRM, or Bigin by Zoho CRM? Tell buyers what actually differs.

        List of Customers

        Customers

        No Customers information available.

        Volkswagen

        Volkswagen

        Vivest

        Vivest

        Vanbreda

        Vanbreda

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        Shape Software screenshot

        5 Screenshots

        efficy CRM

        3 Screenshots

        Videos

        video-0

        2 Videos

        video-0

        2 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Shape Software or Efficy CRM?
        Shape Software and Efficy CRM are closely matched with equal user ratings of -1.0. The right choice depends on your team size, budget, and specific CRM Software needs.
        Do Shape Software and Efficy CRM offer a free trial?
        Yes, both Shape Software and Efficy CRM offer a free trial.
        What is the starting price of Shape Software vs Efficy CRM?
        Shape Software starts at Contact for pricing. Efficy CRM starts at Contact for pricing.
        What are the top alternatives to Shape Software?
        Top alternatives to Shape Software include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Thryv.
        What are the top alternatives to Efficy CRM?
        Top alternatives to Efficy CRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.