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Salesforce vs HubSpot CRM vs Pipedrive vs Salesforce Sales Cloud - Which Tool Fits Your Business?

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TL;DR - Quick Comparison Summary

Description

Salesforce CRM software is a social enterprise application designed to help businesses of all sizes and industries like retail, health care, technology, financial services, consumer ... Read More

HubSpot CRM is our all-in-one sales, marketing, and customer communication software. Built from the ground up with a modern design inspired by our top-rated marketing and sales tools, ... Read More

Pipedrive is a sales pipeline management software. It organizes your entire sales process. Pipedrive's sales platform is built so that everyone in your company from the CEO to new starter ... Read More

Entry Level Pricing

  • Starts from $25 , monthly
  • Starts from $1,780 , Billed Monthly
  • Starts from $9.90 , Billed Yearly

Free Trial Availability

Spotsaas Score

9.8/10

9.1/10

9.6/10

User Ratings

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Software Demo

Demo

How do Salesforce, HubSpot CRM, Pipedrive and Salesforce Sales Cloud Compare on Features?

Total Features

10 Features

38 Features

10 Features

Unique Features

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        What Do Salesforce, HubSpot CRM, Pipedrive and Salesforce Sales Cloud Cost?

        Pricing Option

              Starting From

              • $25 , monthly
              • $1,780 , Billed Monthly
              • $9.90 , Billed Yearly

              Pricing Plans

              • Starter Suite

                $25

                /user/month

                • Dynamic Email Marketing and Analytics

                • Out-of-the-box Sales Processes

                • Seamless Customer Service

                Show more +

              • Free Tools

                • Free Marketing tools

                • Free Sales tools

                • Free Service tools

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              • Starter

                • Marketing Hub Starter

                • Includes 1,000 marketing contacts

                • Sales Hub Starter Includes 2 paid users

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              • Professional

                • Includes features of Starter plan, plus

                • Marketing Hub Professional

                • Includes 2,000 marketing contacts

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              • Browse all pricing plans
              • Essential

                • Lead, deal, calendar and pipeline management

                • Simple data import and easy customization

                • 24/7 support and 300+ integrations

              • Advanced

                • Includes features of Essential plan, plus

                • Full email sync with templates and scheduling

                • Group emailing plus open and click tracking

                Show more +

              • Professional

                • Includes features of Advanced plan, plus

                • Create, manage and eSign documents and contracts

                • Revenue projections, forecasts and enhanced custom reporting

              • Browse all pricing plans

              Pricing Page

              salesforce pricinghubspot-crm pricingpipedrive pricing

              Other Details

              Organization Types supported

              • Large Enterprises
              • Medium Business
              • Small Business
              • Freelancers
              • Individuals
              • Large Enterprises
              • Medium Business
              • Small Business
              • Freelancers
              • Individuals
              • Large Enterprises
              • Medium Business
              • Small Business
              • Freelancers
              • Individuals

              Platforms Supported

              • Browser Based (Cloud)
              • Mobile - Android
              • Mobile - iOS
              • Installed - Windows
              • Installed - Mac
              • Browser Based (Cloud)
              • Browser Based (Cloud)
              • Mobile - Android
              • Mobile - iOS
              • Installed - Windows
              • Installed - Mac
              • Browser Based (Cloud)
              • Browser Based (Cloud)
              • Mobile - Android
              • Mobile - iOS
              • Installed - Windows
              • Installed - Mac
              • Browser Based (Cloud)

              Modes of support

              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online

              API Support

              • Available
              • Available
              • Available
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              Salesforce vs HubSpot CRM vs Pipedrive User Reviews & Rating Comparison

              User Ratings

              Rating Distribution

              Excellent

              370

              Very Good

              142

              Good

              30

              Poor

              4

              Terible

              7

              Excellent

              2104

              Very Good

              679

              Good

              84

              Poor

              40

              Terible

              233

              Excellent

              2339

              Very Good

              495

              Good

              70

              Poor

              17

              Terible

              45

              Expert's Review generated by AI

              Salesforce Sales Cloud is undeniably one of the most robust and versatile CRM platforms available today, consistently praised for its customization options and comprehensive features. The ...Read more

              HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, ...Read more

              Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a ...Read more

              Pros and Cons

              Pros and Cons of Salesforce

              • Highly customizable platform, allowing businesses to tailor processes and workflows to their specific needs.

              • Centralized database provides a 360-degree view of customer information, streamlining sales and marketing efforts.

              • Robust reporting and analytics offer detailed insights for data-driven decision-making and performance tracking.

              • Integration capabilities are extensive, supporting seamless connections with third-party apps and APIs.

              • Expensive licensing and additional costs for features, making it less suitable for small businesses or startups with tight budgets.

              • Steep learning curve for new users, especially for those without technical expertise or prior CRM experience.

              Pros and Cons of HubSpot CRM

              • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

              • Comprehensive integration with tools like Google Suite and seamless APIs, improving productivity and tracking.

              • Intuitive and user-friendly interface for contact and task management, even for individuals with limited technical knowledge.

              • Excellent customer service for troubleshooting, providing quick responses and assistance for most queries.

              • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

              • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

              Pros and Cons of Pipedrive

              • Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.

              • Intuitive, easy-to-use platform with excellent customization options for tailoring to specific organizational needs.

              • Clear, visual layout for tracking sales processes, deals, and project progression.

              • Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.

              • Some users find the system complex initially, requiring proper guidance and support for efficient use.

              • The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.

              Positive Reviews

              No reviews available for the product

              No reviews available for the product

              No reviews available for the product

              Negative Reviews

              No reviews available for the product

              No reviews available for the product

              No reviews available for the product

              List of Customers

              Customers

              BBVA

              BBVA

              Brunello Cucinelli

              Brunello Cucinelli

              Unilever

              Unilever

              Classpass

              Classpass

              Avison Young

              Avison Young

              Crunch Fitness

              Crunch Fitness

              Festo

              Festo

              Remax

              Remax

              Vimeo

              Vimeo

              Media and Screenshots

              Screenshots

              Salesforce Adoption Dashboards

              3 Screenshots

              HubSpot CRM

              13 Screenshots

              Dashboard

              5 Screenshots

              Videos

              video-0

              5 Videos

              video-0

              2 Videos

              video-0

              3 Videos

              Frequently Asked Questions (FAQs)

              Stuck on something? We're here to help with all the questions and answers in one place.

              Yes, both Salesforce and HubSpot CRM offer a Free Trial.

              Salesforce is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

              HubSpot CRM is designed for Individuals, Freelancers, Large Enterprises, Medium Business and Small Business.

              Pricing for Salesforce Starts at $25/user/month when monthly whereas for HubSpot CRM Starts at $1,780 when Billed Monthly.

              Some top alternatives to Salesforce includes Salesforce Sales Cloud, monday sales CRM by monday.com, Thryv, Zoho CRM, Hubspot Marketing Hub, Dynamics 365 Marketing, ClickUp, HubSpot CRM, Microsoft Dynamics 365 for Sales, Netsuite CRM, Keap, Wisdom CRM, SalesCRM, SimpleCRM and Zoho CRM Plus.

              Some top alternatives to HubSpot CRM includes Salesforce Sales Cloud, monday sales CRM by monday.com, Thryv, Zoho CRM, Hubspot Marketing Hub, ClickUp, Freshsales, Salesforce, CompanyHub CRM, Onpipeline, Nutshell, Keap, SalesCRM, FreeCRM and Pipeline CRM.

              Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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