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Salesforce vs Dooly Comparison

Last updated:

Salesforce

4.3(31,400 reviews)

Starting at $25 /user/month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

Salesforce CRM software is a social enterprise application designed to help businesses of all sizes and industries like retail, health care, technology, financial services, consumer packaged goods (CPG), and many more. B…

Dooly

4.7(1,142 reviews)

Starting at $25 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Dooly is a sales engagement tool that brings intelligence into the way people communicate with each other via emails. Dooley visualizes communication patterns and generates reports providing feedback on the quality of em…

Dooly leads on user satisfaction with a 4.7-star rating across 1,142 reviews.

Salesforce vs Dooly — at a glance

FeatureSalesforceDooly
Rating4.3 / 54.7 / 5
Reviews31,4001,142
Starting price$25 /user/month$25 /User/Month
Free trial Yes Yes
Free version No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategoryCRM SoftwareSales Enablement Software
Integrations13+ apps
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud
APIAvailable
Support modesBusiness Hours, OnlineBusiness Hours
CertificationsSOC 2, HIPAA, GDPR, ISO 27001SOC 2, GDPR
Data residencyGlobalUS

Key differences between Salesforce and Dooly

  • Pricing: Salesforce starts at $25 /user/month, while Dooly starts at $25 /User/Month.
  • Target audience: Salesforce is built for Freelancers / Consultants and Large Enterprises, while Dooly targets Large Enterprises and Medium Business.
  • User satisfaction: Dooly scores higher with a 4.7-star average.
  • Deployment: Salesforce supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Dooly supports SaaS/Web/Cloud.

Salesforce vs Dooly — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Salesforce - CRM Software
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Talk to an expert
Dooly - Sales Enablement Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

Salesforce

Best for medium to large enterprises needing highly customizable CRM solutions.

Choose if
  • You require extensive customization to fit unique industry workflows.
  • Your team needs robust analytics and reporting for data-driven sales decisions.
  • You want seamless integration with numerous third-party applications and APIs.
Consider alternatives if
  • You are a small business or startup with a limited budget.
  • Your team lacks technical expertise or prior CRM experience.

Dooly

Best for sales teams needing streamlined Salesforce-integrated note-taking.

Choose if
  • You want seamless Salesforce integration to reduce manual data entry.
  • Your team benefits from real-time note-taking directly within the CRM.
  • You need customizable email templates to standardize sales communication.
Consider alternatives if
  • Your sales team relies heavily on mobile apps for sales enablement.
  • You require a highly intuitive tool with minimal learning curve.

Salesforce: Best for medium to large enterprises needing highly customizable CRM solutions. Dooly: Best for sales teams needing streamlined Salesforce-integrated note-taking.

Description

Salesforce CRM software is a social enterprise application designed to help businesses of all sizes and industries like retail, health care, technology, financial services, consumer ... Read More about Salesforce

Dooly is a sales engagement tool that brings intelligence into the way people communicate with each other via emails. Dooley visualizes communication patterns and generates reports ... Read More about Dooly

Entry Level Pricing

  • Starts from $25 , monthly
  • Starts from $25 , Billed Yearly

Free Trial Availability

Spotsaas Score

What's this? ↗

9.8/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

50 to 10,000 employeesMedium to Large Enterprises
50-500 employeesMedium to Large Enterprises
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Salesforce

  • Streamlined Sales Processes: Salesforce simplifies the entire sales cycle, enabling teams to manage leads, opportunities, and customer interactions seamlessly. I’ve seen firsthand how this leads to increased efficiency and higher conversion rates.
  • Robust Analytics and Reporting: With Salesforce’s powerful analytics tools, managers can gain deep insights into performance metrics. This allows for informed decision-making based on real-time data, ensuring that strategies are always aligned with business goals.
  • Customizable Solutions: One of the standout features of Salesforce is its adaptability. Whether you're in retail, healthcare, or finance, the platform can be tailored to fit your specific industry needs. I often recommend leveraging this flexibility for maximum impact.

Dooly

  • Streamlined Note-Taking: With Dooly, we can effortlessly capture meeting notes and insights in real-time, ensuring that nothing important slips through the cracks. This feature not only boosts our productivity but also enhances collaboration across teams.
  • CRM Integration: Dooly seamlessly integrates with popular CRM systems, allowing us to update client information and track interactions without leaving the platform. This saves us time and eliminates the hassle of switching between multiple applications.
  • Customizable Templates: The ability to create and utilize customizable templates means that we can standardize our processes. This ensures consistency in our communications and allows us to focus on delivering value rather than getting bogged down in formatting.
Best fit

Best fit

Salesforce

  • 50 to 10,000 employees
  • Martech, Revtech, Fintech, Sales Automation, SaaS, and Consulting
  • Sales Managers, Account Executives, Business Development Representatives, and CRM Administrators

Dooly

  • 50 to 500 employees
  • Sales Automation, SaaS, Revtech, Consulting, and Martech
  • Sales Managers, Account Executives, Business Development Representatives, and CRM Administrators
Watchouts

Reasons buyers look elsewhere

Salesforce

  • Some users may find Salesforce's pricing structure to be complex and potentially high, prompting them to explore more cost-effective CRM options that fit their budget without sacrificing essential features.
  • Organizations with specific industry needs might seek alternatives that offer tailored solutions or customization options better suited to their unique workflows and customer management processes.
  • Users may experience a steep learning curve with Salesforce, leading them to look for more user-friendly CRM systems that can be quickly adopted by their teams without extensive training.

Dooly

  • Users may seek alternatives to Dooly if they require more customizable features or integrations with specific tools that better align with their existing workflows and processes.
  • Teams looking for a more budget-friendly solution might explore alternatives that offer similar functionalities at a lower cost, making it easier to manage expenses.
  • Organizations focused on data security and compliance may consider other options that provide enhanced privacy controls or meet specific regulatory requirements that Dooly may not fully address.

Software Demo

Demo

No software demo available

Dooly has not given any software demo yet

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How do Salesforce and Dooly Compare on Features?

Total Features

10 Features

11 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare Salesforce and Dooly on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $25 , monthly
      • $25 , Billed Yearly

      Pricing Plans

      • Free Suite

        Free

        • Easy setup with guided onboarding

        • Lead, Account, Contact, and Opportunity

        • Service Case Management & Simple Email Marketing

        Show more +

      • Starter Suite

        $25

        /user/month

        • Everything in Free plus built-in Sales Flows and Lead Routing

        • Email to Case Management

        • Dynamic Email Marketing, Forms, and Analytics

        Show more +

      • Pro Suite

        $100

        /user/month

        • Everything in Starter plus Enhanced Real-Time Chat

        • Sales Quoting and Forecasting

        • Greater Customization, Automation+ Access to AppExchange

        Show more +

      • Starter

        • Notes that sync to Salesforce

        • 10x faster pipeline editor

        • Connect all your tools

        Show more +

      • Teams

        • Includes features of Free plan, plus

        • Full note history

        • Advanced pipeline editor

        Show more +

      • Enterprise

        • Includes features of Teams plan, plus

        • Assigned CSM

        • Customized team training

        Show more +

      Pricing Page

      Salesforce pricing
      Dooly pricing

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Mobile - Android
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Mobile - Android
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      ✓ Yes

      HIPAA

      ✓ Yes
      ✗ No

      GDPR

      ✓ Yes
      ✓ Yes

      ISO 27001

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes
      ✓ Yes

      Data Residency

      🌐 Global
      🇺🇸 US

      Salesforce User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      370

      142

      30

      4

      7

      524

      6

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Overall positive sentiment highlights Salesforce's customization, analytics, and integration strengths, tempered by concerns about cost and complexity.

      What buyers like

      • Customizability
      • Analytics and reporting
      • Integration capabilities

      Common complaints

      • High cost
      • Steep learning curve

      Buyer sentiment

      Users generally praise Dooly for its Salesforce integration and note-taking efficiency, though some report syncing issues and a learning curve.

      What buyers like

      • Salesforce integration
      • Note-taking efficiency
      • Template customization

      Common complaints

      • Syncing issues
      • Limited mobile support

      Pros and Cons

      • Highly customizable platform tailored to specific industry needs

      • Robust reporting and analytics for data-driven decision-making

      • Extensive integration capabilities with third-party apps and APIs

      • Expensive licensing and additional feature costs

      • Steep learning curve for new or non-technical users

      • Seamless Salesforce integration reducing data entry time

      • Streamlined note-taking and pipeline management

      • Customizable templates standardizing communication

      • Occasional syncing issues with Salesforce causing delays

      • Limited mobile support with no dedicated mobile app

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Integrations

      Integration with other apps

      No Integration information available.

      List of Customers

      Customers

      BBVA

      BBVA

      Brunello Cucinelli

      Brunello Cucinelli

      Unilever

      Unilever

      Procore

      Procore

      Envoy

      Envoy

      Instapage

      Instapage

      Media and Screenshots

      Screenshots

      Salesforce Adoption Dashboards

      3 Screenshots

      Playbook

      4 Screenshots

      Videos

      video-0

      5 Videos

      No videos available.

      Top Alternatives to Salesforce and Dooly in 2026

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      Add another option to compare side by side

      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Salesforce or Dooly?
      Dooly edges out the other on user ratings (4.7 vs 4.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Salesforce and Dooly offer a free trial?
      Yes, both Salesforce and Dooly offer a free trial.
      What is the starting price of Salesforce vs Dooly?
      Salesforce starts at $25 /user/month. Dooly starts at $25 /User/Month.
      What are the top alternatives to Salesforce?
      Top alternatives to Salesforce include Bigin by Zoho CRM, Hubspot Marketing Hub, Dynamics 365 Marketing, ClickUp, Zoho CRM.
      What are the top alternatives to Dooly?
      Top alternatives to Dooly include Salesforce, SalesCRM, Scratchpad, Sellf CRM, Snapforce CRM.

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