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Salesforce vs ClickUp Comparison

Last updated:

Salesforce

4.3(31,400 reviews)

Starting at $25 /user/month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

Salesforce CRM software is a social enterprise application designed to help businesses of all sizes and industries like retail, health care, technology, financial services, consumer packaged goods (CPG), and many more. B…

ClickUp

4.4(8,714 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

ClickUp is a versatile cloud-based project management platform designed to cater to both individual project needs and the complex demands of enterprise-level teams. Offering a customizable planning experience, it allows…

ClickUp leads on user satisfaction with a 4.4-star rating across 8,714 reviews.

Salesforce vs ClickUp — at a glance

FeatureSalesforceClickUp
Rating4.3 / 54.4 / 5
Reviews31,4008,714
Starting price$25 /user/month$7 /User/Month
Free trial Yes Yes
Free version No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessFreelancers / Consultants, Large Enterprises, Medium Business
CategoryCRM SoftwareCollaboration Software
Integrations13+ apps1+ apps
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailableAvailable
Support modesBusiness Hours, Online24/7 (Live rep), Business Hours, Online
CertificationsSOC 2, HIPAA, GDPR, ISO 27001SOC 2, HIPAA, GDPR
Data residencyGlobalGlobal

Key differences between Salesforce and ClickUp

  • Pricing: Salesforce starts at $25 /user/month, while ClickUp starts at $7 /User/Month.
  • User satisfaction: ClickUp scores higher with a 4.4-star average.
  • Deployment: Salesforce supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; ClickUp supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Salesforce vs ClickUp — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Salesforce - CRM Software
Talk to an expert
Talk to an expert
ClickUp - Collaboration Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

Salesforce

Best for medium to large enterprises needing highly customizable CRM solutions.

Choose if
  • You require extensive customization to fit unique industry workflows.
  • Your team needs robust analytics and reporting for data-driven sales decisions.
  • You want seamless integration with numerous third-party applications and APIs.
Consider alternatives if
  • You are a small business or startup with a limited budget.
  • Your team lacks technical expertise or prior CRM experience.

ClickUp

Best for customizable, all-in-one project management in mid-to-large teams.

Choose if
  • You need highly customizable workflows adaptable to diverse project methods.
  • Your team values an intuitive interface that streamlines task and workflow management.
  • You want a single platform consolidating tasks, docs, goals, and chat.
Consider alternatives if
  • Your team lacks technical expertise and may struggle with a steep learning curve.
  • You require extensive third-party app integrations and marketplace connectors.

Salesforce: Best for medium to large enterprises needing highly customizable CRM solutions. ClickUp: Best for customizable, all-in-one project management in mid-to-large teams.

Description

Salesforce CRM software is a social enterprise application designed to help businesses of all sizes and industries like retail, health care, technology, financial services, consumer ... Read More about Salesforce

ClickUp is a versatile cloud-based project management platform designed to cater to both individual project needs and the complex demands of enterprise-level teams. Offering a customizable ... Read More about ClickUp

Entry Level Pricing

  • Starts from $25 , monthly
  • Starts from $7 , yearly

Free Trial Availability

Spotsaas Score

What's this? ↗

9.8/10

9.8/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

50 to 10,000 employeesMedium to Large Enterprises
50-500 employeesLarge enterprises
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Salesforce

  • Streamlined Sales Processes: Salesforce simplifies the entire sales cycle, enabling teams to manage leads, opportunities, and customer interactions seamlessly. I’ve seen firsthand how this leads to increased efficiency and higher conversion rates.
  • Robust Analytics and Reporting: With Salesforce’s powerful analytics tools, managers can gain deep insights into performance metrics. This allows for informed decision-making based on real-time data, ensuring that strategies are always aligned with business goals.
  • Customizable Solutions: One of the standout features of Salesforce is its adaptability. Whether you're in retail, healthcare, or finance, the platform can be tailored to fit your specific industry needs. I often recommend leveraging this flexibility for maximum impact.

ClickUp

  • Streamlined Project Management: ClickUp offers an intuitive platform that simplifies project management, allowing teams to easily collaborate, set priorities, and track progress. As a manager, you’ll find that this clarity boosts productivity across your organization.
  • Customizable Workflows: With ClickUp’s versatile features, you can tailor workflows to fit your specific needs. Whether you're an administrator looking to optimize processes or an executive wanting a bird's-eye view of operations, this adaptability ensures that everyone is on the same page.
  • All-in-One Tool: Say goodbye to juggling multiple applications. ClickUp consolidates tasks, docs, goals, and chat into one seamless experience. This means less time switching between tools and more time focusing on what truly matters—driving results.
Best fit

Best fit

Salesforce

  • 50 to 10,000 employees
  • Martech, Revtech, Fintech, Sales Automation, SaaS, and Consulting
  • Sales Managers, Account Executives, Business Development Representatives, and CRM Administrators

ClickUp

  • 50 to 500 employees
  • Martech, SaaS, Consulting, Fintech, Project Management, and Creative Agencies
  • Project Managers, Product Managers, Marketing Coordinators, Team Leaders, and Operations Managers
Watchouts

Reasons buyers look elsewhere

Salesforce

  • Some users may find Salesforce's pricing structure to be complex and potentially high, prompting them to explore more cost-effective CRM options that fit their budget without sacrificing essential features.
  • Organizations with specific industry needs might seek alternatives that offer tailored solutions or customization options better suited to their unique workflows and customer management processes.
  • Users may experience a steep learning curve with Salesforce, leading them to look for more user-friendly CRM systems that can be quickly adopted by their teams without extensive training.

ClickUp

  • Users may seek alternatives to ClickUp due to a preference for simpler interfaces that reduce the learning curve and enhance usability, especially for teams with varying technical expertise.
  • Some teams might find ClickUp's extensive features overwhelming, prompting them to explore tools that offer a more streamlined approach tailored to their specific project management needs.
  • Budget constraints can also drive users to consider alternatives, as some competing platforms provide comparable functionalities at lower price points or with more flexible pricing structures.

Software Demo

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How do Salesforce and ClickUp Compare on Features?

Total Features

10 Features

44 Features

Unique Features

No unique features

No unique features

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Compare Salesforce and ClickUp on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $25 , monthly
      • $7 , yearly

      Pricing Plans

      • Free Suite

        Free

        • Easy setup with guided onboarding

        • Lead, Account, Contact, and Opportunity

        • Service Case Management & Simple Email Marketing

        Show more +

      • Starter Suite

        $25

        /user/month

        • Everything in Free plus built-in Sales Flows and Lead Routing

        • Email to Case Management

        • Dynamic Email Marketing, Forms, and Analytics

        Show more +

      • Pro Suite

        $100

        /user/month

        • Everything in Starter plus Enhanced Real-Time Chat

        • Sales Quoting and Forecasting

        • Greater Customization, Automation+ Access to AppExchange

        Show more +

      • Free

        Free

        • 100MB Storage

        • Unlimited Tasks

        • Unlimited Free Plan Members

        Show more +

      • Unlimited

        $10

        /user/month

        • Includes features of Free plan, plus

        • Unlimited Storage

        • Unlimited Integrations

        Show more +

      • Business

        $19

        /user/month

        • Includes features of Unlimited plan, plus

        • Google SSO

        • Unlimited Teams

        Show more +

      • Browse all pricing plans

      Pricing Page

      Salesforce pricing
      ClickUp pricing

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      ✓ Yes

      HIPAA

      ✓ Yes
      ✓ Yes

      GDPR

      ✓ Yes
      ✓ Yes

      ISO 27001

      ✓ Yes
      ✗ No

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes
      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      Salesforce User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      370

      142

      30

      4

      7

      2702

      171

      6

      5

      5

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Overall positive sentiment highlights Salesforce's customization, analytics, and integration strengths, tempered by concerns about cost and complexity.

      What buyers like

      • Customizability
      • Analytics and reporting
      • Integration capabilities

      Common complaints

      • High cost
      • Steep learning curve

      Buyer sentiment

      Overall positive sentiment highlighting versatility, customization, and strong customer support, tempered by concerns over initial learning difficulty and limited marketplace options.

      What buyers like

      • Customizability
      • Ease of use
      • Customer support

      Common complaints

      • Steep learning curve
      • Limited marketplace integrations

      Pros and Cons

      • Highly customizable platform tailored to specific industry needs

      • Robust reporting and analytics for data-driven decision-making

      • Extensive integration capabilities with third-party apps and APIs

      • Expensive licensing and additional feature costs

      • Steep learning curve for new or non-technical users

      • Highly customizable workflows adaptable to diverse project management methods

      • Intuitive and user-friendly interface for efficient task and workflow management

      • Responsive customer support that prioritizes user feedback

      • Steep learning curve for new users without technical expertise

      • Limited visibility and availability of additional apps and connectors in marketplace

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Integrations

      List of Customers

      Customers

      BBVA

      BBVA

      Brunello Cucinelli

      Brunello Cucinelli

      Unilever

      Unilever

      Samsung

      Samsung

      IBM

      IBM

      Booking.com

      Booking.com

      Media and Screenshots

      Screenshots

      Salesforce Adoption Dashboards

      3 Screenshots

      ClickUp

      5 Screenshots

      Videos

      video-0

      5 Videos

      video-0

      5 Videos

      Top Alternatives to Salesforce and ClickUp in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Salesforce or ClickUp?
      ClickUp edges out the other on user ratings (4.4 vs 4.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Salesforce and ClickUp offer a free trial?
      Yes, both Salesforce and ClickUp offer a free trial.
      What is the starting price of Salesforce vs ClickUp?
      Salesforce starts at $25 /user/month. ClickUp starts at $7 /User/Month.
      What are the top alternatives to Salesforce?
      Top alternatives to Salesforce include Bigin by Zoho CRM, Hubspot Marketing Hub, Dynamics 365 Marketing, ClickUp, Zoho CRM.
      What are the top alternatives to ClickUp?
      Top alternatives to ClickUp include Basecamp, Trello, TeamGantt, Asana, Teamwork.

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