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Compare Salesforce Service Cloud vs Apptivo vs Salesforce Sales Cloud vs Thryv

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

Salesforce Service Cloud - Help Desk Software

Salesforce Service Cloud

(780)
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Apptivo - CRM Software

Apptivo

(164)
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Overview
Affiliate Disclosure

Description

Salesforce Service Cloud is a powerful, versatile platform that brings the power of Salesforce1 to issues management. Its modern, intuitive service desk UI is designed for service ... Read More

Apptivo is a web-based and mobile app based CRM that allows you to manage all of your contacts, prospects, opportunities, companies and deals in one single place. Apptivo's smart features ... Read More

Entry Level Pricing
  • Starts from $25 , yearly
  • Starts from $8 , Billed Yearly
Free Trial Availability
Spotsaas Score

9.6/10

8.8/10

User Ratings

4.6

(1867)

4.1

(145)
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Software Demo

Demo

Features

Total Features

17 Features

10 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $25 , yearly
          • $8 , Billed Yearly
          Pricing Plans

          • Starter Suite

            $25

            /user/month

            Get Started

            • Dynamic Email Marketing and Analytics

            • Out-of-the-box Sales Processes

            • Seamless Customer Service

            Show more +

          • Pro Suite

            $100

            /user/month

            Get Started

            • Everything in Starter plus Enhanced; Real-Time Chat

            • Greater Customization and Automation

            • Sales Quoting and Forecasting

            Show more +

          • Enterprise

            $165

            /user/month

            Get Started

            • AI for Customer Service

            • Self-Service Help Center

            • Workflow Automation

            • Browse all pricing plans
          Pricing Pagesalesforce-service-cloud pricingapptivo pricing
          View detailed pricing
          View detailed pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
          Get Quote
          Get Quote

          User Reviews

          User Ratings

          4.6

          (based on 1867 reviews)

          4.1

          (based on 145 reviews)
          Rating Distribution

          Excellent

          774

          Very Good

          6

          Good

          0

          Poor

          0

          Terible

          0

          Excellent

          112

          Very Good

          40

          Good

          5

          Poor

          3

          Terible

          4

          Expert's Review generated by AI

          No Expert ai Review available for the product

          Apptivo stands out as a highly customizable and versatile CRM solution that offers an efficient platform for managing business needs of varying sizes. Its greatest strength lies in its ...Read more

          Pros and Cons

          No pros or cons available for the product

          • Responsive and highly professional customer support team, consistently praised for their patience, knowledge, and availability at all times.

          • Highly customizable software that adapts to varying business needs, offering flexibility and scalability for both small and large enterprises.

          • Comprehensive set of CRM tools, including lead management, sales pipeline tracking, email syncing, and calendar integration, streamlining business operations.

          • Intuitive and user-friendly interface, with modular design making it easy to use while being able to accommodate future growth.

          • Overwhelming customization options and features may be complex for new users or non-technical individuals without adequate guidance.

          • Regular updates and changes can be difficult to follow, with insufficient notifications or clear documentation on updates.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Read reviews
          Read reviews

          Customers

          Customers
          Ticketmaster

          Ticketmaster

          IBM

          IBM

          NBC

          NBC

          No Customers information available.

          Media and Screenshots

          Screenshots
          service cloud

          4 Screenshots

          Create Approval flow

          2 Screenshots

          Videos
          video-0

          1 Videos

          video-0

          2 Videos

          Alternatives

          Alternatives
          Zendesk Support - Help Desk Software
          Zendesk Support

          4.3

          Zoho Desk - Help Desk Software
          Zoho Desk

          4.4

          Tidio Logo
          Tidio Helpdesk
          Salesforce Sales Cloud - CRM Software
          Salesforce Sales Cloud

          4.4

          Thryv - CRM Software
          Thryv

          4.2

          Pipedrive - CRM Software
          Pipedrive

          4.5

          Add to Compare

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Salesforce Service Cloud and Apptivo offer a Free Trial.

          Salesforce Service Cloud is designed for Large Enterprises, Medium Business and Small Business.

          Apptivo is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          Pricing for Salesforce Service Cloud Starts at $25/user/month when yearly whereas for Apptivo Starts at $8/User/Month when Billed Yearly.

          Some top alternatives to Salesforce Service Cloud includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, HubSpot Service Hub, Help Scout, UseDesk, LabiDesk, AzureDesk, HESK and BoldDesk.

          Some top alternatives to Apptivo includes Salesforce Sales Cloud, Thryv, Pipedrive, Zoho CRM, Vendasta, ClickUp, Freshsales, Salesforce, HubSpot CRM, SeamlessDesk, Support Hub, HelpDesk, HubSpot Service Hub, Salesforce Service Cloud, CRMdesk, Helpspot and LabiDesk.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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          9931 Corporate Campus Dr
          Louisville, Kentucky 40223, USA