Salesforce Essentials vs FreeCRM vs Bigin by Zoho CRM Comparison
Salesforce Essentials
Starting at $25 /User/Month
- Free Trial
- Small Business
Salesforce Essentials includes a complete set of customer relationship management software, the industry’s leading customer service solution, Salesforce Chatter, and training to get you up and running quickly in the clou…
FreeCRM
Starting at $50 /User/Month
- Large Enterprises
- Medium Business
FreeCRM is an affordable Customer Relationship Management (CRM) software. It is the best combination of a contact manager and a customer database. Its goal is to allow users to get quickly organized, and manage leads, co…
Bigin by Zoho CRM
Starting at $7 /User/Month
- Free Trial
- Small Business
Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…
Salesforce Essentials leads on user satisfaction with a 4.2-star rating across 963 reviews.
Salesforce Essentials vs FreeCRM vs Bigin by Zoho CRM — at a glance
| Feature | Salesforce Essentials | FreeCRM | Bigin by Zoho CRM |
|---|---|---|---|
| Rating | 4.2 / 5 | — | 4.3 / 5 |
| Reviews | 963 | — | 119 |
| Starting price | $25 /User/Month | $50 /User/Month | $7 /User/Month |
| Free trial | Yes | No | Yes |
| Free version | No | No | No |
| Best for | Small Business | Large Enterprises, Medium Business, Small Business | Small Business |
| Category | CRM Software | CRM Software | CRM Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | Available | Available |
| Support modes | Online | Online | Business Hours, Online |
| Certifications | — | — | — |
| Data residency | Global | US | Global |
Key differences between Salesforce Essentials and FreeCRM
- Pricing: Salesforce Essentials starts at $25 /User/Month, while FreeCRM starts at $50 /User/Month.
- Free trial: Salesforce Essentials offers a free trial; FreeCRM does not.
- Target audience: Salesforce Essentials is built for Small Business, while FreeCRM targets Large Enterprises and Medium Business.
- Deployment: Salesforce Essentials supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; FreeCRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Compare Salesforce Essentials vs FreeCRM vs Bigin by Zoho CRM — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Small Business
Large Enterprises, Medium Business, Small Business
Small Business
Salesforce Essentials typically suits Small Business. FreeCRM tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Salesforce Essentials includes a complete set of customer relationship management software, the industry’s leading customer service solution, Salesforce Chatter, and training to get you up ... Read More about Salesforce Essentials | FreeCRM is an affordable Customer Relationship Management (CRM) software. It is the best combination of a contact manager and a customer database. Its goal is to allow users to get quickly ... Read More about FreeCRM | Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM |
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Entry Level Pricing |
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Spotsaas ScoreWhat's this? ↗ | 8.7/10 | 8.1/10 | 9.0/10 |
User RatingsBased on verified Spotsaas reviews | |||
Get pricing help | Get pricing help |
Software Demo
Demo |  FreeCRM has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
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How do Salesforce Essentials, FreeCRM and Bigin by Zoho CRM Compare on Features?
Total Features | 8 Features | 7 Features | 10 Features |
|---|---|---|---|
Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Salesforce Essentials, FreeCRM and Bigin by Zoho CRM on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
Organization Types supported |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
HIPAA | ✗ No | ✗ No |
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Data Residency | 🌐 Global | 🇺🇸 US |
Salesforce Essentials vs FreeCRM User Reviews & Rating Comparison
User Ratings | No reviews available for the product | ||
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Rating Distribution | |||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyer sentiment is positive across 38 reviews, with strong overall satisfaction. What buyers like
Common complaints
| What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is positive across 279 reviews, with strong overall satisfaction. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  Mashgin | No Customers information available. |  Antech Microsystem Pvt.Ltd  Investacc  Hire |
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Media and Screenshots
Screenshots |  2 Screenshots | No screenshots available. |
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Videos |  2 Videos | No videos available. |
Alternatives
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Salesforce Essentials or FreeCRM?
- Salesforce Essentials edges out the other on user ratings (4.2 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Salesforce Essentials and FreeCRM offer a free trial?
- Salesforce Essentials offers a free trial. FreeCRM does not.
- What is the starting price of Salesforce Essentials vs FreeCRM?
- Salesforce Essentials starts at $25 /User/Month. FreeCRM starts at $50 /User/Month.
- What are the top alternatives to Salesforce Essentials?
- Top alternatives to Salesforce Essentials include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, HubSpot CRM.
- What are the top alternatives to FreeCRM?
- Top alternatives to FreeCRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.