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RunSmart vs ServiceTree vs ManageEngine RMM Central Comparison

Last updated:

RunSmart

4.5(4 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

RunSmart offers Enterprise Data Center Monitoring that makes your infrastructure management easier, more efficient and secure. With the help of our user-specific graphic engine and HTML5, you can upgrade and expand our s…

ServiceTree

Starting at $289 /Month

  • Large Enterprises
  • Medium Business

ServiceTree is a ground-breaking system that offers an automated dispatch system for ConnectWise tickets. This computerized professional services automation platform can surmount the traditional methods, giving MSPs and…

ManageEngine RMM Central

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

RMM Central offers a powerful, cost-effective solution for MSPs to manage and monitor multiple client networks from a single console. The intuitive solution helps automate routine tasks and gain complete control over cli…

RunSmart leads on user satisfaction with a 4.5-star rating across 4 reviews.

RunSmart vs ServiceTree vs ManageEngine RMM Central — at a glance

FeatureRunSmartServiceTreeManageEngine RMM Central
Rating4.5 / 5
Reviews4
Starting priceContact for pricing$289 /MonthContact for pricing
Free trial No No No
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryRemote Monitoring and Management SoftwareRemote Monitoring and Management SoftwareRemote Monitoring and Management Software
PlatformsSaaS/Web/CloudSaaS/Web/CloudSaaS/Web/Cloud, Installed - Windows
API
Support modesOnlineOnlineBusiness Hours, Online, 24/7 (Live rep)
CertificationsSOC 2
Data residencyUSGlobal

Key differences between RunSmart and ServiceTree

  • Pricing: ServiceTree starts at $289 /Month. RunSmart pricing is not publicly listed.
  • Deployment: RunSmart supports SaaS/Web/Cloud; ServiceTree supports SaaS/Web/Cloud.

Compare RunSmart vs ServiceTree vs ManageEngine RMM Central — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Remote Monitoring and Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

RunSmart - New SaaS Software
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ServiceTree - New SaaS Software
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RunSmart, ServiceTree vs ManageEngine RMM Central: Biggest differences

Start here before you go deeper into features.

RunSmart

Best for enterprise-grade remote monitoring of complex data center infrastructures.

Choose if
  • You need comprehensive monitoring tailored for large-scale data center environments.
  • Your team requires customizable dashboards via a user-specific graphic engine with HTML5.
  • You want a single console to manage and track infrastructure remotely anytime.
Consider alternatives if
  • You are a small business without dedicated IT infrastructure or specialized teams.
  • You prefer transparent pricing and quick, out-of-the-box setup without complexity.

ServiceTree

Best for automating ConnectWise ticket dispatch in MSPs and IT teams.

Choose if
  • You use ConnectWise ticketing and want to automate ticket dispatch.
  • Your team seeks to streamline and simplify service support workflows.
  • You are a small to medium MSP or IT support team aiming for faster, cost-effective service delivery.
Consider alternatives if
  • Your organization does not use ConnectWise ticketing systems.
  • You require highly customized or complex ticket workflows beyond simple automation.

ManageEngine RMM Central

Best for MSPs needing centralized, automated IT infrastructure management.

Choose if
  • You manage multiple client networks and need a single console solution.
  • You want to automate routine IT tasks like patch and inventory management.
  • Your team includes IT admins or network operations needing comprehensive monitoring.
Consider alternatives if
  • You lack dedicated IT staff to handle setup and ongoing management.
  • You require highly customized or industry-specific RMM features not offered here.

RunSmart: Best for enterprise-grade remote monitoring of complex data center infrastructures. ServiceTree: Best for automating ConnectWise ticket dispatch in MSPs and IT teams.

Description

RunSmart offers Enterprise Data Center Monitoring that makes your infrastructure management easier, more efficient and secure. With the help of our user-specific graphic engine and HTML5, ... Read More about RunSmart

ServiceTree is a ground-breaking system that offers an automated dispatch system for ConnectWise tickets. This computerized professional services automation platform can surmount the ... Read More about ServiceTree

RMM Central offers a powerful, cost-effective solution for MSPs to manage and monitor multiple client networks from a single console. The intuitive solution helps automate routine tasks and ... Read More about ManageEngine RMM Central

Entry Level Pricing

  • Not Available
  • Starts from $289
  • Not Available

Free Trial Availability

  • No free trial
  • No free trial
  • No free trial

User Ratings

Based on verified Spotsaas reviews

4.5

(4)

Best Company Size

Medium BusinessLarge Enterprises
Small BusinessMedium Business
Small BusinessMedium Business
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Software Demo

Demo

No software demo available

RunSmart has not given any software demo yet

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How do RunSmart, ServiceTree and ManageEngine RMM Central Compare on Features?

Total Features

5 Features

5 Features

13 Features

Unique Features

No unique features

No unique features

No unique features

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Compare RunSmart, ServiceTree and ManageEngine RMM Central on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • Not Available
        • $289
        • Not Available

        Pricing Plans

        • Not Available
        • Not Available
        • Not Available

        Pricing Page

        Pricing information not available

        ServiceTree pricing
        ManageEngine RMM Central pricing

        RunSmart, ServiceTree vs ManageEngine RMM Central: Other Details

        Organization Types supported

        • Small Business
        • Medium Business
        • Large Enterprises
        • Individuals
        • Small Business
        • Medium Business
        • Large Enterprises
        • Individuals
        • Small Business
        • Medium Business
        • Large Enterprises
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Installed - Windows
        • Installed - Mac
        • Mobile - Android
        • Mobile - iOS
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Installed - Windows
        • Installed - Mac
        • Mobile - Android
        • Mobile - iOS
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Installed - Windows
        • Installed - Mac
        • Mobile - Android
        • Mobile - iOS
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Not Available
        • Not Available
        • Not Available
        Get help choosing
        Get help choosing

        RunSmart, ServiceTree vs ManageEngine RMM Central Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        HIPAA

        Data Residency

        🇺🇸 US
        🌐 Global

        RunSmart vs ServiceTree User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        No reviews available for the product

        Rating Distribution

        2

        2

        0

        0

        0

        No reviews available for this product

        No reviews available for this product

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Insufficient public user feedback to determine overall buyer sentiment.

        What buyers like

        • Enterprise monitoring
        • User-specific graphics
        • Data center automation

        Common complaints

        • Complex setup process
        • May require technical expertise
        • Limited to enterprise-level users

        Buyer sentiment

        No user reviews or ratings available to assess buyer sentiment.

        What buyers like

        • Automated ticket dispatch
        • Streamlined service processes
        • Cost-effective solutions

        Common complaints

        • Limited customization options
        • Requires ConnectWise integration
        • May need training for new users

        Buyer sentiment

        Insufficient public user reviews to determine overall sentiment.

        What buyers like

        • Feature richness
        • Automation capabilities
        • Centralized control

        Common complaints

        • Lack of pricing transparency
        • Limited user feedback

        Pros and Cons

        • Comprehensive enterprise data center monitoring capabilities

        • User-specific graphic engine with HTML5 for customization

        • Single console system enabling remote infrastructure management

        • Pricing is quotation-based with no public starting price

        • Lack of publicly available user reviews and ratings

        • Automated dispatch system for ConnectWise tickets

        • Streamlines and simplifies service support processes

        • Enables faster and more cost-effective service delivery

        • Limited to ConnectWise ticket integration

        • Lack of publicly available pricing information

        • Centralized management of multiple client networks

        • Automation of routine IT tasks

        • Comprehensive feature set including patch management and desktop sharing

        • Pricing details are not publicly available, requiring sales contact

        • Potentially steep learning curve for new users

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Used RunSmart, ServiceTree, or ManageEngine RMM Central? Tell buyers what actually differs.

        RunSmart, ServiceTree and ManageEngine RMM Central Customers

        Customers

        No Customers information available.

        No Customers information available.

        Riomed

        Riomed

        Cambrian Technologies

        Cambrian Technologies

        Media and Screenshots

        Screenshots

        No screenshots available.

        No screenshots available.

        Videos

        No videos available.

        video-0

        3 Videos

        Alternatives to RunSmart, ServiceTree, ManageEngine RMM Central

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, RunSmart or ServiceTree?
        RunSmart edges out the other on user ratings (4.5 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do RunSmart and ServiceTree offer a free trial?
        Neither RunSmart nor ServiceTree currently lists a free trial.
        What is the starting price of RunSmart vs ServiceTree?
        RunSmart starts at Contact for pricing. ServiceTree starts at $289 /Month.
        What are the top alternatives to RunSmart?
        Top alternatives to RunSmart include ManageEngine RMM Central, NinjaOne, SolarWinds N-central, Syncro, Datto RMM.
        What are the top alternatives to ServiceTree?
        Top alternatives to ServiceTree include ManageEngine RMM Central, Syncro, NinjaOne, SolarWinds N-central, Datto RMM.