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RoomRaccoon vs RoomKeyPMS Comparison

Last updated:

RoomRaccoon

4.7(88 reviews)

Starting at $300 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

RoomRaccoon offers a cloud-based hotel management system tailored for independent hotels, hostels, bed and breakfasts, apartments, and vacation rentals. The platform leverages intelligent automation, enabling establishme…

RoomKeyPMS

3.8(3 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

RoomKey offers an easy to use interface with access via the web as well as mobile. Features include maintenance request forms, complete guest history on each property, customizable reports and graphs, centralized booking…

RoomRaccoon leads on user satisfaction with a 4.7-star rating across 88 reviews.

RoomRaccoon vs RoomKeyPMS — at a glance

FeatureRoomRaccoonRoomKeyPMS
Rating4.7 / 53.8 / 5
Reviews883
Starting price$300 /MonthContact for pricing
Free trial Yes No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryHotel Management SoftwareHotel Management Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Installed - Windows, Installed - Mac
APIAvailableAvailable
Support modesOnline24/7 (Live rep), Business Hours, Online
CertificationsGDPR
Data residencyGlobalGlobal

Key differences between RoomRaccoon and RoomKeyPMS

  • Pricing: RoomRaccoon starts at $300 /Month. RoomKeyPMS pricing is not publicly listed.
  • Free trial: RoomRaccoon offers a free trial; RoomKeyPMS does not.
  • User satisfaction: RoomRaccoon scores higher with a 4.7-star average.
  • Deployment: RoomRaccoon supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; RoomKeyPMS supports SaaS/Web/Cloud, Installed - Windows, Installed - Mac.

RoomRaccoon vs RoomKeyPMS — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Hotel Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

RoomRaccoon - Hotel Management Software
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Talk to an expert
RoomKeyPMS - Hotel Management Software
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Talk to an expert

Biggest differences

Start here before you go deeper into features.

RoomRaccoon

Best for independent hotels needing integrated, automated property management solutions.

Choose if
  • You run an independent hotel, hostel, or vacation rental seeking all-in-one management.
  • Your team values a user-friendly interface that streamlines reservations and guest communications.
  • You want responsive customer support to quickly resolve operational issues.
Consider alternatives if
  • You operate a large hotel chain requiring extensive third-party integrations.
  • You need a simple, low-cost solution due to sensitivity to complex pricing structures.

RoomKeyPMS

Best for small to medium hotels needing simple, mobile-accessible management.

Choose if
  • You require a centralized booking engine with live availability updates.
  • Your team values easy-to-use interfaces accessible on both web and mobile.
  • You want integrated maintenance request forms and detailed guest histories.
Consider alternatives if
  • You manage a very large hotel chain needing advanced enterprise features.
  • You need transparent, flexible pricing information upfront.

RoomRaccoon: Best for independent hotels needing integrated, automated property management solutions. RoomKeyPMS: Best for small to medium hotels needing simple, mobile-accessible management.

Description

RoomRaccoon offers a cloud-based hotel management system tailored for independent hotels, hostels, bed and breakfasts, apartments, and vacation rentals. The platform leverages intelligent ... Read More about RoomRaccoon

RoomKey offers an easy to use interface with access via the web as well as mobile. Features include maintenance request forms, complete guest history on each property, customizable reports ... Read More about RoomKeyPMS

Entry Level Pricing

  • Starts from $300 , Billed Yearly
  • Not Available

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

8.7/10

9.2/10

User Ratings

Based on verified Spotsaas reviews

4.7

(88)

3.8

(3)

Best Company Size

Small BusinessMedium Business
Small BusinessMedium Business
Get pricing help
Get pricing help

Software Demo

Demo

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How do RoomRaccoon and RoomKeyPMS Compare on Features?

Total Features

12 Features

13 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare RoomRaccoon and RoomKeyPMS on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $300 , Billed Yearly
      • Not Available

      Pricing Plans

      • Entry

        • For 30 Rooms, Pricing varies based on the number of Rooms

        • Users: 2

        • Yield Management: Fixed Ruleset

        Show more +

      • Starter

        • For 30 Rooms, pricing varies based on the number of rooms

        • Includes features of Entry plan, plus

        • Users: 8

        Show more +

      • Premium

        • For 30 Rooms, Pricing varies based on the number of rooms

        • Includes features of Starter plan, plus

        • Users: 20

        Show more +

      • Browse all pricing plans
      • Not Available

      Pricing Page

      RoomRaccoon pricing
      RoomKeyPMS pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Small Business
      • Medium Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Small Business
      • Medium Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes

      Data Encryption

      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      RoomRaccoon User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      10

      4

      0

      2

      0

      0

      3

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Overall positive sentiment highlights user-friendly design and strong customer support, tempered by occasional technical issues and pricing concerns.

      What buyers like

      • Ease of use
      • Customer support responsiveness
      • Comprehensive hotel management features

      Common complaints

      • System performance issues
      • Limited third-party integrations

      Buyer sentiment

      Mixed user sentiment with appreciation for usability but limited feedback overall.

      What buyers like

      • Ease of use
      • Mobile and web accessibility
      • Booking engine functionality

      Common complaints

      • Lack of pricing transparency
      • Limited user reviews

      Pros and Cons

      • Efficient and responsive customer support

      • Comprehensive feature set covering reservations, guest communication, and property management

      • User-friendly interface that streamlines daily hotel operations

      • Occasional system slowness and delays in saving or updating information

      • Limited integrations with third-party services

      • Easy to use interface accessible via web and mobile

      • Centralized booking engine with live availability

      • Customizable reports and graphs

      • Limited publicly available pricing information

      • Low number of user reviews indicating limited market penetration

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      O'Two Boutique Hotel

      O'Two Boutique Hotel

      Cloud Estates Hotel

      Cloud Estates Hotel

      Mint Express

      Mint Express

      Oak Bay Marine Group

      Oak Bay Marine Group

      Executive Hotels

      Executive Hotels

      Atticus

      Atticus

      Media and Screenshots

      Screenshots

      Upsell

      5 Screenshots

      Guest Records

      6 Screenshots

      Videos

      video-0

      4 Videos

      video-0

      4 Videos

      Top Alternatives to RoomRaccoon and RoomKeyPMS in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, RoomRaccoon or RoomKeyPMS?
      RoomRaccoon edges out the other on user ratings (4.7 vs 3.8). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do RoomRaccoon and RoomKeyPMS offer a free trial?
      RoomRaccoon offers a free trial. RoomKeyPMS does not.
      What is the starting price of RoomRaccoon vs RoomKeyPMS?
      RoomRaccoon starts at $300 /Month. RoomKeyPMS starts at Contact for pricing.
      What are the top alternatives to RoomRaccoon?
      Top alternatives to RoomRaccoon include Cloudbeds, eZee Absolute, MyHotelLine PMS, Hotello PMS, PMS Cloud.
      What are the top alternatives to RoomKeyPMS?
      Top alternatives to RoomKeyPMS include Cloudbeds, Innkey PMS, MyHotelLine PMS, Hotello PMS, Clock PMS+.

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