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roomMaster vs RoomRaccoon Comparison

Last updated:

roomMaster

4.2(5 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

The RoomMaster software is a multi-user access hotel management system that can be used on virtually any computer with a Windows operating system. The turnkey design will enable to get up and running quickly with the min…

RoomRaccoon

4.7(88 reviews)

Starting at $300 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

RoomRaccoon offers a cloud-based hotel management system tailored for independent hotels, hostels, bed and breakfasts, apartments, and vacation rentals. The platform leverages intelligent automation, enabling establishme…

RoomRaccoon leads on user satisfaction with a 4.7-star rating across 88 reviews.

roomMaster vs RoomRaccoon — at a glance

FeatureroomMasterRoomRaccoon
Rating4.2 / 54.7 / 5
Reviews588
Starting priceContact for pricing$300 /Month
Free trial No Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryHotel Management SoftwareHotel Management Software
PlatformsSaaS/Web/Cloud, Installed - WindowsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailable
Support modes24/7 (Live rep), Business Hours, OnlineOnline
CertificationsGDPR
Data residencyUSGlobal

Key differences between roomMaster and RoomRaccoon

  • Pricing: RoomRaccoon starts at $300 /Month. roomMaster pricing is not publicly listed.
  • Free trial: RoomRaccoon offers a free trial; roomMaster does not.
  • User satisfaction: RoomRaccoon scores higher with a 4.7-star average.
  • Deployment: roomMaster supports SaaS/Web/Cloud, Installed - Windows; RoomRaccoon supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

roomMaster vs RoomRaccoon — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Hotel Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

roomMaster - Hotel Management Software
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Talk to an expert
RoomRaccoon - Hotel Management Software
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Talk to an expert

Biggest differences

Start here before you go deeper into features.

roomMaster

Best for Windows-based hotels needing quick, scalable management solutions.

Choose if
  • You operate a small to medium hotel or resort using Windows systems.
  • You want a turnkey system that enables fast setup with minimal IT support.
  • You need multi-user access for front desk, reservations, and operations teams.
Consider alternatives if
  • Your business requires cross-platform compatibility beyond Windows environments.
  • You need highly customizable or feature-rich hotel management software.

RoomRaccoon

Best for independent hotels needing integrated, automated property management solutions.

Choose if
  • You run an independent hotel, hostel, or vacation rental seeking all-in-one management.
  • Your team values a user-friendly interface that streamlines reservations and guest communications.
  • You want responsive customer support to quickly resolve operational issues.
Consider alternatives if
  • You operate a large hotel chain requiring extensive third-party integrations.
  • You need a simple, low-cost solution due to sensitivity to complex pricing structures.

roomMaster: Best for Windows-based hotels needing quick, scalable management solutions. RoomRaccoon: Best for independent hotels needing integrated, automated property management solutions.

Description

The RoomMaster software is a multi-user access hotel management system that can be used on virtually any computer with a Windows operating system. The turnkey design will enable to get up ... Read More about roomMaster

RoomRaccoon offers a cloud-based hotel management system tailored for independent hotels, hostels, bed and breakfasts, apartments, and vacation rentals. The platform leverages intelligent ... Read More about RoomRaccoon

Entry Level Pricing

  • Not Available
  • Starts from $300 , Billed Yearly

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

9.1/10

8.7/10

User Ratings

Based on verified Spotsaas reviews

4.2

(5)

4.7

(88)

Best Company Size

Small BusinessMedium Business
Small BusinessMedium Business
Get pricing help
Get pricing help

Software Demo

Demo

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How do roomMaster and RoomRaccoon Compare on Features?

Total Features

12 Features

12 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare roomMaster and RoomRaccoon on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • Not Available
      • $300 , Billed Yearly

      Pricing Plans

      • Not Available
      • Entry

        • For 30 Rooms, Pricing varies based on the number of Rooms

        • Users: 2

        • Yield Management: Fixed Ruleset

        Show more +

      • Starter

        • For 30 Rooms, pricing varies based on the number of rooms

        • Includes features of Entry plan, plus

        • Users: 8

        Show more +

      • Premium

        • For 30 Rooms, Pricing varies based on the number of rooms

        • Includes features of Starter plan, plus

        • Users: 20

        Show more +

      • Browse all pricing plans

      Pricing Page

      Pricing information not available

      RoomRaccoon pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Small Business
      • Medium Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Small Business
      • Medium Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes

      Data Encryption

      ✓ Yes

      Data Residency

      🇺🇸 US
      🌐 Global

      roomMaster User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      3

      2

      0

      0

      0

      10

      4

      0

      2

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Overall positive sentiment with appreciation for ease of setup and multi-user support, but limited review volume restricts comprehensive evaluation.

      What buyers like

      • Ease of setup
      • Multi-user access
      • Windows compatibility

      Common complaints

      • Lack of pricing transparency
      • Limited feature details

      Buyer sentiment

      Overall positive sentiment highlights user-friendly design and strong customer support, tempered by occasional technical issues and pricing concerns.

      What buyers like

      • Ease of use
      • Customer support responsiveness
      • Comprehensive hotel management features

      Common complaints

      • System performance issues
      • Limited third-party integrations

      Pros and Cons

      • Multi-user access capability

      • Compatibility with virtually any Windows computer

      • Turnkey design enabling quick setup with minimal administrative support

      • Pricing is quotation based and not publicly available

      • Limited information on advanced features or integrations

      • Efficient and responsive customer support

      • Comprehensive feature set covering reservations, guest communication, and property management

      • User-friendly interface that streamlines daily hotel operations

      • Occasional system slowness and delays in saving or updating information

      • Limited integrations with third-party services

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      Seaboard Hotels

      Seaboard Hotels

      Ayres Hotels

      Ayres Hotels

      Pelican Bay Resorts

      Pelican Bay Resorts

      O'Two Boutique Hotel

      O'Two Boutique Hotel

      Cloud Estates Hotel

      Cloud Estates Hotel

      Mint Express

      Mint Express

      Media and Screenshots

      Screenshots

      No screenshots available.

      Upsell

      5 Screenshots

      Videos

      video-0

      1 Videos

      video-0

      4 Videos

      Top Alternatives to roomMaster and RoomRaccoon in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, roomMaster or RoomRaccoon?
      RoomRaccoon edges out the other on user ratings (4.7 vs 4.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do roomMaster and RoomRaccoon offer a free trial?
      RoomRaccoon offers a free trial. roomMaster does not.
      What is the starting price of roomMaster vs RoomRaccoon?
      roomMaster starts at Contact for pricing. RoomRaccoon starts at $300 /Month.
      What are the top alternatives to roomMaster?
      Top alternatives to roomMaster include Cloudbeds, eZee Absolute, MyHotelLine PMS, Frontdesk Anywhere, Cloud Hotel ERP.
      What are the top alternatives to RoomRaccoon?
      Top alternatives to RoomRaccoon include Cloudbeds, eZee Absolute, MyHotelLine PMS, Hotello PMS, PMS Cloud.

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