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Cloudbeds vs RoomRaccoon Comparison

Last updated:

Cloudbeds

4.3(63 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Cloudbeds Hotel Management Software, a powerful and cost-effective solution for hotels to manage their business on the cloud. Cloudbeds offers all the features and functions that any hotel needs in a software package tha…

RoomRaccoon

4.7(88 reviews)

Starting at $300 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

RoomRaccoon offers a cloud-based hotel management system tailored for independent hotels, hostels, bed and breakfasts, apartments, and vacation rentals. The platform leverages intelligent automation, enabling establishme…

RoomRaccoon leads on user satisfaction with a 4.7-star rating across 88 reviews.

Cloudbeds vs RoomRaccoon — at a glance

FeatureCloudbedsRoomRaccoon
Rating4.3 / 54.7 / 5
Reviews6388
Starting priceContact for pricing$300 /Month
Free trial No Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryHotel Management SoftwareHotel Management Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modes24/7 (Live rep), OnlineOnline
CertificationsSOC 2, GDPRGDPR
Data residencyGlobalGlobal

Key differences between Cloudbeds and RoomRaccoon

  • Pricing: RoomRaccoon starts at $300 /Month. Cloudbeds pricing is not publicly listed.
  • Free trial: RoomRaccoon offers a free trial; Cloudbeds does not.
  • User satisfaction: RoomRaccoon scores higher with a 4.7-star average.
  • Deployment: Cloudbeds supports SaaS/Web/Cloud; RoomRaccoon supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Cloudbeds vs RoomRaccoon — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Hotel Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Cloudbeds - Hotel Management Software
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RoomRaccoon - Hotel Management Software
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Talk to an expert

Biggest differences

Start here before you go deeper into features.

Cloudbeds

Best for small to medium hotels needing easy, cloud-based management with strong support.

Choose if
  • You run a small or medium-sized hotel, B&B, or hostel seeking streamlined operations.
  • You prioritize exceptional, personalized customer service and onboarding during software adoption.
  • You want a user-friendly platform focused specifically on hotel management tasks.
Consider alternatives if
  • You require robust mobile app functionality for extensive on-the-go management.
  • You need a wide variety of third-party integrations or advanced customization options.

RoomRaccoon

Best for independent hotels needing integrated, automated property management solutions.

Choose if
  • You run an independent hotel, hostel, or vacation rental seeking all-in-one management.
  • Your team values a user-friendly interface that streamlines reservations and guest communications.
  • You want responsive customer support to quickly resolve operational issues.
Consider alternatives if
  • You operate a large hotel chain requiring extensive third-party integrations.
  • You need a simple, low-cost solution due to sensitivity to complex pricing structures.

Cloudbeds: Best for small to medium hotels needing easy, cloud-based management with strong support. RoomRaccoon: Best for independent hotels needing integrated, automated property management solutions.

Description

Cloudbeds Hotel Management Software, a powerful and cost-effective solution for hotels to manage their business on the cloud. Cloudbeds offers all the features and functions that any hotel ... Read More about Cloudbeds

RoomRaccoon offers a cloud-based hotel management system tailored for independent hotels, hostels, bed and breakfasts, apartments, and vacation rentals. The platform leverages intelligent ... Read More about RoomRaccoon

Entry Level Pricing

  • Not Available
  • Starts from $300 , Billed Yearly

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

9.8/10

8.7/10

User Ratings

Based on verified Spotsaas reviews

4.3

(63)

4.7

(88)

Best Company Size

Small BusinessMedium Business
Small BusinessMedium Business
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Software Demo

Demo

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How do Cloudbeds and RoomRaccoon Compare on Features?

Total Features

13 Features

12 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare Cloudbeds and RoomRaccoon on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • Not Available
      • $300 , Billed Yearly

      Pricing Plans

      • Not Available
      • Entry

        • For 30 Rooms, Pricing varies based on the number of Rooms

        • Users: 2

        • Yield Management: Fixed Ruleset

        Show more +

      • Starter

        • For 30 Rooms, pricing varies based on the number of rooms

        • Includes features of Entry plan, plus

        • Users: 8

        Show more +

      • Premium

        • For 30 Rooms, Pricing varies based on the number of rooms

        • Includes features of Starter plan, plus

        • Users: 20

        Show more +

      • Browse all pricing plans

      Pricing Page

      Cloudbeds pricing
      RoomRaccoon pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Small Business
      • Medium Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Small Business
      • Medium Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes
      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      Cloudbeds User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      210

      8

      1

      3

      8

      10

      4

      0

      2

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally express positive sentiment focused on excellent customer support and ease of use, tempered by concerns about mobile app limitations and integration options.

      What buyers like

      • Customer service
      • Ease of use
      • Personalized onboarding

      Common complaints

      • Mobile app functionality
      • Limited app marketplace

      Buyer sentiment

      Overall positive sentiment highlights user-friendly design and strong customer support, tempered by occasional technical issues and pricing concerns.

      What buyers like

      • Ease of use
      • Customer support responsiveness
      • Comprehensive hotel management features

      Common complaints

      • System performance issues
      • Limited third-party integrations

      Pros and Cons

      • Exceptional and responsive customer service with knowledgeable support staff

      • User-friendly platform with clear explanations and easy-to-understand features

      • Personalized onboarding and training tailored to user needs

      • Mobile application functionality needs improvement for better on-the-go management

      • Limited app marketplace restricting customization options

      • Efficient and responsive customer support

      • Comprehensive feature set covering reservations, guest communication, and property management

      • User-friendly interface that streamlines daily hotel operations

      • Occasional system slowness and delays in saving or updating information

      • Limited integrations with third-party services

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      Willow House

      Willow House

      The Lodges on Vashon

      The Lodges on Vashon

      Ranchlands

      Ranchlands

      O'Two Boutique Hotel

      O'Two Boutique Hotel

      Cloud Estates Hotel

      Cloud Estates Hotel

      Mint Express

      Mint Express

      Media and Screenshots

      Screenshots

      Software Built Just for Vacation Rentals

      2 Screenshots

      Upsell

      5 Screenshots

      Videos

      video-0

      3 Videos

      video-0

      4 Videos

      Top Alternatives to Cloudbeds and RoomRaccoon in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Cloudbeds or RoomRaccoon?
      RoomRaccoon edges out the other on user ratings (4.7 vs 4.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Cloudbeds and RoomRaccoon offer a free trial?
      RoomRaccoon offers a free trial. Cloudbeds does not.
      What is the starting price of Cloudbeds vs RoomRaccoon?
      Cloudbeds starts at Contact for pricing. RoomRaccoon starts at $300 /Month.
      What are the top alternatives to Cloudbeds?
      Top alternatives to Cloudbeds include NewBook, eZee Absolute, 5stelle*, MyHotelLine PMS, KWHotel.
      What are the top alternatives to RoomRaccoon?
      Top alternatives to RoomRaccoon include Cloudbeds, eZee Absolute, MyHotelLine PMS, Hotello PMS, PMS Cloud.

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