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Rocket.Chat vs Zulip Comparison

Last updated:

Rocket.Chat

3.9(156 reviews)

Starting at $2 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Rocket.Chat is an instant-messaging and team collaboration platform for enterprises and organizations that need private messaging, persistent chat rooms, direct messages, persistent user presence and file transfer capabi…

Zulip

4.3(20 reviews)

Starting at $6.67 /User/Month

  • Large Enterprises
  • Medium Business

Zulip is enterprise software that makes it easy to set up a business IM network with dozens or thousands of people, while avoiding most of the problems of larger public IM systems such as scale, spam, usability and suppo…

Zulip leads on user satisfaction with a 4.3-star rating across 20 reviews.

Rocket.Chat vs Zulip — at a glance

FeatureRocket.ChatZulip
Rating3.9 / 54.3 / 5
Reviews15620
Starting price$2 /User/Month$6.67 /User/Month
Free trial Yes No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryBusiness Instant Messaging SoftwareBusiness Instant Messaging Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailableAvailable
Support modes24/7 (Live rep), Business Hours, OnlineOnline
CertificationsSOC 2, GDPRSOC 2, GDPR
Data residencyGlobalGlobal

Key differences between Rocket.Chat and Zulip

  • Pricing: Rocket.Chat starts at $2 /User/Month, while Zulip starts at $6.67 /User/Month.
  • Free trial: Rocket.Chat offers a free trial; Zulip does not.
  • User satisfaction: Zulip scores higher with a 4.3-star average.
  • Deployment: Rocket.Chat supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Zulip supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Rocket.Chat vs Zulip — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Business Instant Messaging Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Rocket.Chat - Business Instant Messaging Software
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Zulip - Business Instant Messaging Software
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Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

Rocket.Chat

Best for

Large Enterprises, Medium Business, Small Business

Zulip

Best for

Large Enterprises, Medium Business, Small Business

Rocket.Chat typically suits Large Enterprises and Medium Business. Zulip tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Rocket.Chat is an instant-messaging and team collaboration platform for enterprises and organizations that need private messaging, persistent chat rooms, direct messages, persistent user ... Read More about Rocket.Chat

Zulip is enterprise software that makes it easy to set up a business IM network with dozens or thousands of people, while avoiding most of the problems of larger public IM systems such as ... Read More about Zulip

Entry Level Pricing

  • Starts from $2 , Billed Yearly
  • Starts from $6.67

Free Trial Availability

  • No free trial

User Ratings

Based on verified Spotsaas reviews

4.3

(20)
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

Zulip has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

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Compare Rocket.Chat and Zulip on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $2 , Billed Yearly
      • $6.67

      Pricing Plans

      • Community (Self-Managed)

        • Recommended 1k Users

        • Unlimited Message History

        • 10.000 Monthly Push Notifications

        Show more +

      • Pro (Self-Managed)

        • Includes features of Community plan, plus

        • Unlimited Users

        • Social Network Login

        Show more +

      • Enterprise (Self-Managed)

        • Includes features of Pro plan, plus

        • High Scalability

        • Message Audit Panel / Audit Logs

        Show more +

      • Browse all pricing plans
      • Not Available

      Pricing Page

      Rocket.Chat pricing
      Zulip pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Freelancers
      • Small Business
      • Medium Business
      • Individuals
      • Large Enterprises
      • Freelancers
      • Small Business
      • Medium Business
      • Individuals

      Platforms Supported

      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Mobile - Windows
      • Browser Based (Cloud)
      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Mobile - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes
      ✓ Yes

      ISO 27001

      ✗ No

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes
      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      Rocket.Chat User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      210

      125

      45

      0

      1

      19

      19

      2

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is mixed to positive across 381 reviews, with clear strengths and a few common watchouts.

      What buyers like

      • Enterprise-level collaboration
      • Private messaging features
      • Persistent chat rooms

      Common complaints

      • May require technical setup
      • Limited customization options
      • Performance can vary

      Buyer sentiment

      Buyer sentiment is positive across 40 reviews, with strong overall satisfaction.

      What buyers like

      • Scalable for large teams
      • Asynchronous chat features
      • Real-time chat options

      Common complaints

      • May require setup time
      • Can be complex for new users
      • Limited integrations

      Pros and Cons

      • Strong focus on privacy and security

      • Flexible for large organizations

      • No client installation simplifies access

      • May require IT support for setup

      • Limited customization for user experience

      • Scalable design accommodates large teams effectively.

      • Asynchronous chat enhances productivity.

      • User-friendly interface simplifies communication.

      • Setup may take time for larger teams.

      • Complexity can deter new users.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      The World Bank

      The World Bank

      Albourne

      Albourne

      Illumination MacGuff

      Illumination MacGuff

      No Customers information available.

      Media and Screenshots

      Screenshots

      Rocket.Chat Demo

      2 Screenshots

      Zulip Topic

      4 Screenshots

      Videos

      video-0

      4 Videos

      No videos available.

      Top Alternatives to Rocket.Chat and Zulip in 2026

      Alternatives

      Expand your shortlist

      Add another option to compare side by side

      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Compare similar software options

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Rocket.Chat or Zulip?
      Zulip edges out the other on user ratings (4.3 vs 3.9). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Rocket.Chat and Zulip offer a free trial?
      Rocket.Chat offers a free trial. Zulip does not.
      What is the starting price of Rocket.Chat vs Zulip?
      Rocket.Chat starts at $2 /User/Month. Zulip starts at $6.67 /User/Month.
      What are the top alternatives to Rocket.Chat?
      Top alternatives to Rocket.Chat include Slack, Glip, Google Chat, Zulip, IRCCloud.
      What are the top alternatives to Zulip?
      Top alternatives to Zulip include mi.team, Slack, Glip, Google Chat, Dialog.

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