Element Review: Is It The Right Business Instant Messaging Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Free Trial & Free Plan Available
Starts from $10 / Month, also offers free forever plan
Overview
Pricing
Features
Buyer feedback
Alternatives
Media
Security & Compliance
Support
FAQ
Blogs
What is Element?
Element is an instant messaging software for small and medium business from element14. Quickly and easily create IM groups, manage employees' contact details and schedule meetings on the go. Watch screencasts about Element business instant messaging software by clicking the Instant Messaging icon to the right of this document. This product has been designed for use by anyone in an organisation without being dependent on network access or IT helpdesk support.
Pricing
Starts from $10 / Month
Free Trial available
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
Data residency:🇺🇸
Platform
Web + mobile app (iOS & Android)
Installed - Windows
Installed - Mac
Element Screenshots
Element was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Element
- Team types
- Large Enterprises, Medium Business
Why teams choose Element
User-friendly design facilitates quick adoption.
Mobile scheduling enhances on-the-go communication.
No reliance on IT support streamlines usage.
Is Element right for you?
What buyers should know before shortlisting Element
Element is a straightforward instant messaging solution ideal for small to medium businesses. Its ease of use and mobile capabilities make it a practical choice for teams needing quick communication.
Element pros and cons
- Element pros
User-friendly design facilitates quick adoption.
Mobile scheduling enhances on-the-go communication.
No reliance on IT support streamlines usage.
- Element cons
Limited features may not meet all business needs.
Scalability could be an issue for larger teams.
Ready to try it?
Get started with Element
Start your free trial — no credit card required.
Still comparing?
See how it stacks up
Compare Element side-by-side with top Business Instant Messaging Software alternatives.
What is the pricing of Element?
Element Pricing Plans
Free (Personal)
Minimum number of users : 1
Decentralised network
No vendor lock-in
End-to-end encryption
Cross-signed device verification
Show more +
Home (Personal)
$10
/Month
Minimum number of users : 5 users
Includes features of the Free plan, plus
Ability to deactivate federation
Bridging Services (MS Teams, Slack, Discord, Gitter, IRC, Telegram)
Nickel (Business)
$10
/Month
Minimum number of users : From 5 users
Includes features of Home plan, plus
Custom DNS
Silver (Business)
$75
/Month
Includes features of the Nickel plan, plus
Minimum number of users : From 25 users
Your own branding
Designed for bigger groups and more complex usage
Weighing your options?
Not sure if Element fits your budget?
Element reviews and ratings
Buyer sentiment
Buyer sentiment is positive across 2 reviews, with strong overall satisfaction.
What buyers like
- Easy group creation
- Mobile scheduling
- No IT support needed
Common complaints
- Limited advanced features
- Basic customization options
- May lack scalability
Are you using Element?
What users are saying
FN
Fred N.
08/14/21
If you are as annoyed and
If you are as annoyed and, as tired of the crap on the former "Hangout"? When you're trying to stay in touch with REAL LIFE friends? Download and ...
Read more
V
VMV
03/20/21
I believe in the great future of this…
I believe in the great future of this project. Great. Matrix Protocol Element (Riot.IM)Gone with the proprietary spy instant messengers from Facebook ...
Read more
- See if Element fits your business
- Real pricing — no sales pressure
- A demo or quick answers, your call
Step 1 of 4
How big is your team?
We tailor recommendations to companies your size.
What are the features of Element?
The act of conversing, communicating, and/or exchanging messages through the internet is known as chatting. It entails two or more persons i…
People can collaborate more easily with the help of collaboration tools. The goal of a collaboration tool is to help a group of two or more…
Encryption is a crucial software feature that is used to protect sensitive information and data from unauthorized access. It involves conver…
End-to-End Encryption (E2EE) is a security feature that ensures messages, data, and communication are protected from being intercepted and r…
File sharing is defined as the act of sharing or providing access to digital information or resources such as documents, multimedia (audio/v…
Real-time chat is a software feature that allows users to communicate with each other instantly. It enables real-time messaging and conversa…
Third-party integration refers to the addition of relevant external data to an existing project via various APIs. Because of third-party API…
Video conferencing (teleconferencing) is an internet technology that allows people in various parts of the world to hold face-to-face meetin…
Element security and data handling
Key compliance certifications and security features for IT and security teams evaluating Element.
Certifications
Developer & data
Alternatives to Element
Element Support Options
Frequently Asked Questions About Element
Common questions buyers ask before choosing Element.
Element is a Business Instant Messaging Software. Element offers Chat (Messaging), Real-time Chat, End-to-End Encryption, Encryption, File Sharing and many more functionalities.
Buyers commonly note the following limitations of Element: Limited features may not meet all business needs.; Scalability could be an issue for larger teams.; Customization options are basic..
Some top alternatives to Element includes Glip, Mattermost, Wire, Output Messenger and Messenger Communication Platform.
Element offers Free Trial, Freemium, Open-source, Subscription, Quotation Based pricing models
The starting price of Element is $10/Month
Ready to try it?
Get started with Element
Start your free trial — no credit card required.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
