Zulip Review: Is It The Right Business Instant Messaging Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Free Plan Available
GDPR
SOC 2Add to compare
Starts from $6.67 / User / Month, also offers free forever plan
Overview
Pricing
Features
Buyer feedback
Alternatives
Media
Security & Compliance
Support
FAQ
Blogs
What is Zulip?
Zulip is enterprise software that makes it easy to set up a business IM network with dozens or thousands of people, while avoiding most of the problems of larger public IM systems such as scale, spam, usability and support. Zulip also has great features through which businesses can be more productive, less stressed and have more fun—features for asynchronous (or private) chat and for ad-hoc real-time chat.
Pricing
Starts from $6.67 / User / Month
Best For
Suited for small teams, SMBs, and enterprise
Security & Compliance
SOC 2GDPRSSO & MFA supported
Data residency:Global
Platform
Web + mobile app (iOS & Android)
Installed - Windows
Installed - Mac
Zulip Screenshots
Zulip was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Zulip
- Team types
- Large Enterprises, Medium Business
Why teams choose Zulip
Scalable design accommodates large teams effectively.
Asynchronous chat enhances productivity.
User-friendly interface simplifies communication.
Is Zulip right for you?
What buyers should know before choosing Zulip
Zulip provides a unique approach to business messaging with its asynchronous chat features, making it suitable for large teams. Its scalability and user-friendly design help streamline communication across organizations.
Zulip pros and cons
- Zulip pros
Scalable design accommodates large teams effectively.
Asynchronous chat enhances productivity.
User-friendly interface simplifies communication.
- Zulip cons
Setup may take time for larger teams.
Complexity can deter new users.
Ready to try it?
Get started with Zulip
Try the free plan and upgrade when ready.
Still comparing?
See how it stacks up
Compare Zulip side-by-side with top Business Instant Messaging Software alternatives.
What is the pricing of Zulip?
Zulip Pricing Plans
Free (Cloud)
10,000 messages of search history
File storage up to 5 GB total
Convenient web service
No sysadmin work required
Standard (Cloud)
$6.67
/User/Month
Full search history
File storage up to 10 GB per user
Full access to enterprise features like guest users and user groups
Priority commercial support
Funds the Zulip open source project
Community support (On-Premise)
Easy self-service installation
Free and open-source forever under Apache 2.0 license
LDAP/Active directory integration
All Standard/Enterprise features included
Enterprise (On-Premise)
Easy self-service installation
Support response SLAs
High availability assistance
Input into the Zulip roadmap
Funds the Zulip open source project
Weighing your options?
Not sure if Zulip fits your budget?
Zulip reviews and ratings
Buyer sentiment
Buyer sentiment is positive across 40 reviews, with strong overall satisfaction.
What buyers like
- Scalable for large teams
- Asynchronous chat features
- Real-time chat options
Common complaints
- May require setup time
- Can be complex for new users
- Limited integrations
Are you using Zulip?
- See if Zulip fits your business
- Real pricing — no sales pressure
- A demo or quick answers, your call
Step 1 of 4
How big is your team?
We tailor recommendations to companies your size.
What are the features of Zulip?
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Zulip security and data handling
Key compliance certifications and security features for IT and security teams evaluating Zulip.
Certifications
Security features
Developer & data
Alternatives to Zulip
Zulip Support Options
Frequently Asked Questions About Zulip
Common questions buyers ask before choosing Zulip.
Zulip is a Business Instant Messaging Software. Zulip offers Chat (Messaging), Real-time Chat, Discussion Boards, File Sharing, Third-party Integration and many more functionalities.
Buyers commonly note the following limitations of Zulip: Setup may take time for larger teams.; Complexity can deter new users.; Limited integrations with other tools..
Some top alternatives to Zulip includes Weseeble, uShare.to, Speakap, AnywhereWorks and Gitter.
Zulip offers Freemium, Open-source, Subscription, Quotation Based pricing models
The starting price of Zulip is $6.67/User/Month
Ready to try it?
Get started with Zulip
Get started with the free plan — no credit card required.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].