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Rocket.Chat vs Sendchamp vs HCL Sametime Comparison

Last updated:

Rocket.Chat

4.3(382 reviews)

Starting at $2 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Rocket.Chat is an instant-messaging and team collaboration platform for enterprises and organizations that need private messaging, persistent chat rooms, direct messages, persistent user presence and file transfer capabi…

Sendchamp

4.3(1 reviews)

Starting at Contact for pricing

  • Individuals
  • Medium Business

SendChamp is a Business Instant Messaging Software available. It connects team members, regardless of their device or location, in a social environment. From a marketing and sales perspective, SendChamp offers two-way ch…

HCL Sametime

3.6(234 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

HCL Sametime is a complete collaboration solution built for small and medium businesses that want to nurture their employees' ideas, streamline internal processes, and enhance customer relationships. It's a smart instant…

Sendchamp leads on user satisfaction with a 4.3-star rating across 1 reviews.

Rocket.Chat vs Sendchamp vs HCL Sametime — at a glance

FeatureRocket.ChatSendchampHCL Sametime
Rating4.3 / 54.3 / 53.6 / 5
Reviews3821234
Starting price$2 /User/MonthContact for pricingContact for pricing
Free trial Yes No No
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessIndividuals, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryBusiness Instant Messaging SoftwareBusiness Instant Messaging SoftwareBusiness Instant Messaging Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailableAvailable
Support modes24/7 (Live rep), Business Hours, OnlineOnlineOnline
CertificationsSOC 2, GDPR
Data residencyGlobalGlobalUS

Key differences between Rocket.Chat and Sendchamp

  • Pricing: Rocket.Chat starts at $2 /User/Month. Sendchamp pricing is not publicly listed.
  • Free trial: Rocket.Chat offers a free trial; Sendchamp does not.
  • Target audience: Rocket.Chat is built for Large Enterprises and Medium Business, while Sendchamp targets Individuals and Medium Business.
  • User satisfaction: Sendchamp scores higher with a 4.3-star average.
  • Deployment: Rocket.Chat supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Sendchamp supports SaaS/Web/Cloud.

Compare Rocket.Chat vs Sendchamp vs HCL Sametime — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Business Instant Messaging Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Rocket.Chat - Business Instant Messaging Software
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Sendchamp - Business Instant Messaging Software
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HCL Sametime - Business Instant Messaging Software
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Talk to an expert

Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

Rocket.Chat

Best for

Large Enterprises, Medium Business, Small Business

Sendchamp

Best for

Individuals, Medium Business, Small Business

HCL Sametime

Best for

Large Enterprises, Medium Business, Small Business

Rocket.Chat typically suits Large Enterprises and Medium Business. Sendchamp tends to fit Individuals and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Rocket.Chat is an instant-messaging and team collaboration platform for enterprises and organizations that need private messaging, persistent chat rooms, direct messages, persistent user ... Read More about Rocket.Chat

SendChamp is a Business Instant Messaging Software available. It connects team members, regardless of their device or location, in a social environment. From a marketing and sales ... Read More about Sendchamp

HCL Sametime is a complete collaboration solution built for small and medium businesses that want to nurture their employees' ideas, streamline internal processes, and enhance customer ... Read More about HCL Sametime

Entry Level Pricing

  • Starts from $2 , Billed Yearly
  • Not Available
  • Not Available

Free Trial Availability

  • No free trial
  • No free trial

User Ratings

Based on verified Spotsaas reviews

4.25

(382)

4.3

(1)
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Get pricing help
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Software Demo

Demo

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Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

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Compare Rocket.Chat, Sendchamp and HCL Sametime on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $2 , Billed Yearly
        • Not Available
        • Not Available

        Pricing Plans

        • Community (Self-Managed)

          • Recommended 1k Users

          • Unlimited Message History

          • 10.000 Monthly Push Notifications

          Show more +

        • Pro (Self-Managed)

          • Includes features of Community plan, plus

          • Unlimited Users

          • Social Network Login

          Show more +

        • Enterprise (Self-Managed)

          • Includes features of Pro plan, plus

          • High Scalability

          • Message Audit Panel / Audit Logs

          Show more +

        • Browse all pricing plans
        • Not Available
        • Not Available

        Pricing Page

        Rocket.Chat pricing
        Sendchamp pricing

        Pricing information not available

        Other Details

        Organization Types supported

        • Large Enterprises
        • Freelancers
        • Small Business
        • Medium Business
        • Individuals
        • Large Enterprises
        • Freelancers
        • Small Business
        • Medium Business
        • Individuals
        • Large Enterprises
        • Freelancers
        • Small Business
        • Medium Business
        • Individuals

        Platforms Supported

        • Installed - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Mobile - Windows
        • Browser Based (Cloud)
        • Installed - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Mobile - Windows
        • Browser Based (Cloud)
        • Installed - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Mobile - Windows
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Not Available
        Get help choosing
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes

        HIPAA

        ✗ No
        ✗ No
        ✗ No

        GDPR

        ✓ Yes

        Single Sign-On (SSO)

        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes

        Audit Logs

        ✓ Yes

        Data Residency

        🌐 Global
        🌐 Global
        🇺🇸 US

        Rocket.Chat vs Sendchamp User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        210

        125

        45

        0

        1

        4

        0

        0

        0

        0

        60

        40

        15

        6

        2

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is positive across 381 reviews, with strong overall satisfaction.

        What buyers like

        • Enterprise-level collaboration
        • Private messaging features
        • Persistent chat rooms

        Common complaints

        • May require technical setup
        • Limited customization options
        • Performance can vary

        Buyer sentiment

        Buyer sentiment is positive across 4 reviews, with strong overall satisfaction.

        What buyers like

        • Two-way chat
        • Tracks interactions
        • Personalized experience

        Common complaints

        • Limited advanced features
        • Not suitable for large teams
        • May require training

        Buyer sentiment

        Buyer sentiment is mixed to positive across 123 reviews, with clear strengths and a few common watchouts.

        What buyers like

        • Complete collaboration solution
        • Enhances internal processes
        • Smart messaging features

        Common complaints

        • Complex setup process
        • Limited integrations
        • May not suit very small teams

        Pros and Cons

        • Strong focus on privacy and security

        • Flexible for large organizations

        • No client installation simplifies access

        • May require IT support for setup

        • Limited customization for user experience

        • Personalized messaging enhances customer engagement.

        • Two-way chat facilitates better communication.

        • Tracks interactions for improved follow-up.

        • Limited features for non-sales teams.

        • May require training for effective use.

        • Enhances internal processes for better efficiency.

        • Smart messaging features improve team communication.

        • Comprehensive collaboration tools in one platform.

        • Setup can be complex and time-consuming.

        • Limited integrations with other tools.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        The World Bank

        The World Bank

        Albourne

        Albourne

        Illumination MacGuff

        Illumination MacGuff

        Salescabal

        Salescabal

        kashbase

        kashbase

        Etrack Systems

        Etrack Systems

        No Customers information available.

        Media and Screenshots

        Screenshots

        Rocket.Chat Demo

        2 Screenshots

        Sendchamp screenshot

        1 Screenshots

        No screenshots available.

        Videos

        video-0

        4 Videos

        video-0

        2 Videos

        video-0

        1 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Rocket.Chat or Sendchamp?
        Sendchamp edges out the other on user ratings (4.3 vs 4.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Rocket.Chat and Sendchamp offer a free trial?
        Rocket.Chat offers a free trial. Sendchamp does not.
        What is the starting price of Rocket.Chat vs Sendchamp?
        Rocket.Chat starts at $2 /User/Month. Sendchamp starts at Contact for pricing.
        What are the top alternatives to Rocket.Chat?
        Top alternatives to Rocket.Chat include Slack, Glip, Google Chat, Zulip, IRCCloud.
        What are the top alternatives to Sendchamp?
        Top alternatives to Sendchamp include 360dialog, MessageBird, Infobip, SMS.to, Takle.

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