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HCL Sametime - Business Instant Messaging Software

HCL Sametime Review: Is It The Right Business Instant Messaging Software For Your Team?

Best for SMB teams · Mid-market · Enterprise

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HCL Sametime offers custom pricing plan

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What is HCL Sametime?

HCL Sametime is a complete collaboration solution built for small and medium businesses that want to nurture their employees' ideas, streamline internal processes, and enhance customer relationships. It's a smart instant messaging software that helps user work smarter and faster. It will keep user and colleagues in touch, inform team instantly and collaborate better.

Pricing

  • HCL Sametime offers custom pricing plan

Best For

Suited for small teams, SMBs, and enterprise

Security & Compliance

  • Data residency:🇺🇸

Platform

  • Web + mobile app (iOS & Android)

  • Installed - Windows

  • Installed - Mac

HCL Sametime Software Demo

HCL Sametime was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

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Who should consider HCL Sametime

Team types
Large Enterprises, Medium Business

Why teams choose HCL Sametime

  • Enhances internal processes for better efficiency.

  • Smart messaging features improve team communication.

  • Comprehensive collaboration tools in one platform.

Is HCL Sametime right for you?

What buyers should know before choosing HCL Sametime

HCL Sametime is a comprehensive collaboration tool designed for small to medium businesses. Its focus on enhancing internal processes and team communication makes it a valuable asset, though it may require a more complex setup.

Pros and cons

HCL Sametime pros and cons

  • HCL Sametime pros
  • Enhances internal processes for better efficiency.

  • Smart messaging features improve team communication.

  • Comprehensive collaboration tools in one platform.

  • HCL Sametime cons
  • Setup can be complex and time-consuming.

  • Limited integrations with other tools.

3.9/5 rating
123 verified reviews

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See how it stacks up

Compare HCL Sametime side-by-side with top Business Instant Messaging Software alternatives.

MeetSpace
Hubgets
Trillian
+7 more
Compare alternatives

What is the pricing of HCL Sametime?

HCL Sametime uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.

Free TrialNot available
PricingHCL Sametime offers custom pricing
Pricing Model
Quotation Based

Weighing your options?

Not sure if HCL Sametime fits your budget?

HCL Sametime reviews and ratings

Buyer sentiment

Buyer sentiment is mixed to positive across 123 reviews, with clear strengths and a few common watchouts.

What buyers like

  • Complete collaboration solution
  • Enhances internal processes
  • Smart messaging features

Common complaints

  • Complex setup process
  • Limited integrations
  • May not suit very small teams

3.93

Very Good

Based on 92 ratings & 123 reviews

Are you using HCL Sametime?

Rating Distribution

Excellent

(60)

Very Good

(40)

Good

(15)

Poor

(6)

Terrible

(2)

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What are the features of HCL Sametime?

23%

Feature coverage

6 of 26 tracked features

The act of conversing, communicating, and/or exchanging messages through the internet is known as chatting. It entails two or more persons i…

People can collaborate more easily with the help of collaboration tools. The goal of a collaboration tool is to help a group of two or more…

Contact management refers to keeping, organizing, and managing information about your customers, prospects, and sales leads. In its most bas…

File sharing is defined as the act of sharing or providing access to digital information or resources such as documents, multimedia (audio/v…

Real-time chat is a software feature that allows users to communicate with each other instantly. It enables real-time messaging and conversa…

Video conferencing (teleconferencing) is an internet technology that allows people in various parts of the world to hold face-to-face meetin…

Security & Compliance

HCL Sametime security and data handling

Key compliance certifications and security features for IT and security teams evaluating HCL Sametime.

Certifications

HIPAA✗ Not certified

Developer & data

Data residency
🇺🇸

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Help & Contact

HCL Sametime Support Options

Customer ServiceOnline
LocationNA

Frequently Asked Questions About HCL Sametime

Common questions buyers ask before choosing HCL Sametime.

HCL Sametime is a Business Instant Messaging Software. HCL Sametime offers Chat (Messaging), Real-time Chat, Video Conferencing, File Sharing, Collaboration Tools and many more functionalities.

Buyers commonly note the following limitations of HCL Sametime: Setup can be complex and time-consuming.; Limited integrations with other tools.; User interface may need improvements..

Some top alternatives to HCL Sametime includes MeetSpace, Hubgets, Trillian, Dialog and Messenger Communication Platform.

HCL Sametime offers Quotation Based pricing model

We don't have information regarding integrations of the HCL Sametime as of now.

The starting price is not disclosed by HCL Sametime. You can visit HCL Sametime pricing page to get the latest pricing.

Ready to try it?

Get started with HCL Sametime

Get connected with the team for a personalised demo.

About the reviewer

Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].